module two Flashcards

1
Q

Personal customers

A

use banks for own use, can be in own name or joint, includes children and teenagers

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2
Q

Sole traders

A

self-employed and starts own business using separate business account

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3
Q

Partnerships

A

two or more people working for a business for profit

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4
Q

Limited companies

A

separate legal identities

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5
Q

Community groups

A

group of people sharing a common interest, banks offer accounts provided it’s a voluntary, non-profit organisation

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6
Q

Trustees

A

holds and administers property or assets for benefit of a third party. Most banks offer trust accounts for trustees.

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7
Q

Vulnerable customers

A

Someone whose more likely to be harmed particularly when a firm isn’t acting with appropriate levels of care

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8
Q

Financial inclusion

A

access to useful n affordable products/services

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9
Q

Financial capability

A

The knowledge and skills help us make more informed and effective decisions ability to manage money

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10
Q

Current accounts

A

helps customer manage money on a daily basis.

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11
Q

Personal loans

A

interest charged on amount borrowed which can be either variable or fixed

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12
Q

Unsecured personal loans

A

agreement between customer and lender. Legal right to take their money back if the customers unable to make their payments. Affects credit history.

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13
Q

Secured personal loan

A

borrowing money using their assets as security meaning if customers unable to pay lender can possess the asset. Usually lower interest rates

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14
Q

Repayment

A

paying off capital n interest. In the early years monthly payments will mainly go towards paying off the interest

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15
Q

Interest only

A

only paying off interest and having to pay full capital at end with evidence needed of how they’re going to repay.

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16
Q

Islamic mortgage

A

A mortgage compliant with shariah law - doesn’t pay interest.

17
Q

Ljara

A

bank owns leases to customer for fixed term then transfers ownership

18
Q

Musharaka

A

bank n customer each own a share, monthly payments part interest part rent

19
Q

Murabaha

A

bank buys and sells to customer for higher price which is payed in equal instalments for fixed term

20
Q

Investments

A

company stocks, savings bonds

21
Q

Pensions

A

retirement income. Long term investments usually with tax advantages.

22
Q

Insurance

A

protects from adverse events.

23
Q

Green mortgages

A

energy efficient homes

24
Q

Omnichannel banking

A

change on one channel is reproduced on all, customers can interact with the bank through multiple channels

25
Q

Limited company

A

a customer which has a separate legal identity distinct from its owners