module 7 - governmental regulation Flashcards
where do risks come from in governmental rules?
governmental regulatory risk arises from laws that require businesses to operate in a certain way, and if they fail to do so, then the government will take action against that business
what kinds of actions do governments pursue legal action against businesses?
issues regarding consumer protection, false/deceptive advertising, competition regulations, environmental protection
what are some obligations you need to consider when opening a business?
how will you run your business?
how will you compete with other businesses?
how will you sell things using contracts with consumers (including online contracts)?
what is the sale of goods act?
implies warranties and conditions into a sale contract, including product safety
what does the consumer protection legislation do?
- prevents false advertising/deceptive marketing
- addresses exclusion clauses being used to override warranties
- prevents unconscionable transactions
- mandates disclosure of important information for the consumer
what are some issues regarding online and electronic commerce?
there are new rules regarding consumer protection against spam and phishing as well as telemarketing
what does the competition act do?
protects consumers from price fixing and collusion and misleading advertising/false claims
environmental regulations and protections?
national and provincial rules exist to protect the public from pollution and other harms to the environment and our health
why would businesses want laws
- they can provide clarity and predictability
- they ensure that everyone has to operate according to the same rules
- the cost of regulation or no rules is often greater than having rules
- rules can create opportunities for innovation
why is “the impact on the consumer” the focus of the competition cases?
monopolies and lack of competition often create prices that are higher than they would normally be, in a competitive and more fair market place
what business practices interfere with competition?
- restraint of trade clauses in contracts
- mergers and market domination through monopolies
- market manipulation through collusion (e.g. prixing)
- conspiracy to manipulate markets through cooperation among competitors such as bid rigging
what does the competition act do about businesses interfering with competition
uses criminal and civil penalties (monetary fines or time in jail) to prevent monopoly and promote competition
what is misleading or deceptive?
a statement about a “material fact”
- is determined objectively rather than subjectively, with defence of due diligence
- statement can be made on packaging
- any false marketing
what is required disclosure on online ads and marketing?
you are obligated to disclose known risks of your product, product promoters are obligated to indicate whether they are gaining any financial benefit from their promotion of a product
what claims can you make about what is natural? natural health product regulations must …
- require product licensing
- evidence requirements for safety and efficacy
- labelling and disclosure
- adverse reaction reporting
- disclose warnings and recalls
spam and consent for online marketing?
businesses cannot send electronic messages to encourage participation in a commercial activity, unless you have the expressed consent from the recipient
- businesses MUST provide a way to unsubscribe, at all costs
penalties?
if businesses do not obtain express consent, they can be sued for damages up to $200 for each non compliant commercial activity
- up to $1M per day
- CEOs, officers and directors of a company can be held personally liable for the violation
defence against rules for online marketing and spam?
due diligence
- drafting and implement CASL policies, procedures, and training
what is the right to rescind a contract?
right to change mind, also called cooling off period