Module 4 Flashcards
According to the Bureau of Labor Statistics, there are over
14.3 million jobs for health care providers. There are key characteristics that a health care provider must have to be effective.
Health care providers may be expected to attend board meetings that may include senior doctors or nurses. This requires the provider to be professional in collaborating with others, working as port of a team. The provider should be able to create a professional environment to help assure the patient that the health care facility’s services are trustworthy and reliable.
Professionalism.
Health care providers should be able to handle stressful situations, such as caring for terminally ill patients. Other factors may also contribute to stress, such as dealing with the death of o patient. The provider must be emotionally stoble and not allow these types of incidents affect job performance m
Emotional Stability
Health care providers should be neat in appearance. Most employers expect providers to be well groomed. In addition, many employers don’t allow heavy jewelry and accessories to be worn with the health provider’s uniform
Sharp appearance
Good communication skills are essential to a health provider. Providers should have the ability to communicate with patients and families about care plans and hospital policies. The provider should also be a good listener when addressing a patient’s concerns or needs. Providers may be required to communicate with other employees to help provide patient care
Good communicator
Health care providers usually deal with patients who are severely ill. They must provide a caring and warm environment to help ease the patient’s discomfort. The provider should be compassionate and able to speak kind words to the patient
Caring
Health care providers, specifically those who work in hospitals, may be required to work long hours that include weekends and holidays. They may be required to be on-call in the event of an emergency. Providers must be flexible and willing to arrange their work schedules to meet their employers
Flexible
Health care providers should follow directions carefully to help avoid errors,
specifically when administering a patient’s medication
Detail Oriented
the knowledge about how to get things done in the real world - is often transferred through stories, gossip or observation.
Essential knowledge
designed to “collect, distribute, re-use, measure and codify” knowledge often fail to capture essential knowledge. In contrast, social media communities can facilitate the exchange of stories, helping turn knowledge into action
information System
Simply trying to copy a successful organization’s practices does not work.
First understand why the organization is successful-what philosophy, values, and principles have led to its success.
Put the why before the how
“Teaching is a way of knowing, and so is doing the work…” Mentoring or coaching programs that get people involved in teaching others are an excellent way to put knowledge into action
Knowing comes from doing and teaching.
“Failure to act is the only true failure.” Action creates opportunities for leaming by doing. Without action, learning is not grounded in real experience.
Actions count more than plans.
“Punish inaction, not unsuccessful actions.” When somason makes a mistake, practice a cullure of “forgive and remember.” Embrace the mistake as an opportunity for learning and avoid making the same mistake again.
tolerate mistakes and learn form them
Pressure and fear often make people do irrational things. “No one is going to try something new il the reward is likely to be a career disaster.” Strong hierarchies and status symbols reinforce power distance and fear in the organization.
Eliminate fear
