Module 3 Flashcards

1
Q

Clockspeed

A

rate of change in an industry

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2
Q
A
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3
Q

What is dual- or multi-sourcing?

A

If your primary supplier suffers a disruption, you have a backup supplier.

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4
Q

What is geographical diversification?

A

By sourcing from geographically diverse regions, you have a backup when a disaster strikes, disabling suppliers in a specific region.

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5
Q

What is inventory pooling?

A

Inventory can reduce the costs of a supply disruption. To reduce your inventory investment, you may pool safety stock with firms, including rivals in your own industry.

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6
Q

What is part standardization?

A

Using standard parts increases the number of supply options you can turn to when a disruption occurs.

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7
Q

What is hedging

A

tool that can reduce price-escalation risk for commodity buys.
the purchase of a futures contract that guarantees you a specific price.

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8
Q

Near Sourcing

A

process that empahsizes sourcing from close locations to mitigate risk

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9
Q

Advantages of nearsourcing

A

Shorter Lead Times. You don’t tie up as much inventory in transit or in safety stock.

Better Relations. You can more easily work with local suppliers. It costs less to send a quality team to help a crosstown supplier than to help a supplier half way around the globe.

Better Insight. You are (or should be) more aware of local culture, economics, and politics than of the global scene. You are thus able to avoid cultural gaffes and economic/political instability.

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10
Q

Postponement

A

Delaying final production as late as possible while maintaining customer service

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11
Q

Risk heatmap definitions

A

Severe: Network wide service and cost consequences impact annual financial results.

Major: Complete plant shutdown, damaging customer relations and quarterly profits.

Medium: Interruption of operations, significantly increasing short-term costs.

Minor: Decreased service levels with small increase in costs.

Trivial: No impact on service levels due to sufficient safety stock.

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12
Q

Risk Tolerance Levels

A

The Many Acceptable Risks. You’re not going to waste time, effort, and money to develop mitigation plans for the many acceptable risks.

Risks You Can Tolerate. To address the tolerable risks, you may provide some training, but you won’t invest in a lot of extra inventory or in redundant supply capacity to alleviate these risks. Rather, you’ll focus on fast response and recovery.

The Few Risks You Can’t Live With. For unacceptable risks, you will take preemptive action.

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13
Q

Law of Agency

A

laws that goven supplier relationships

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14
Q

Required aspects of a contract

A

Offer, Acceptance, Consideration, Authority, Legaility

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15
Q

Consideration

A

something of value to be exchanged

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16
Q

Cancellation for Default

A

buyer cancels agreement since supplier did not fulfill terms of the contract

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17
Q

Cancellation for convienience

A

the buyer cancels without any reasoning. They are responsible for any costs the supplier incurred

18
Q

Cancellation by Mutual Consent

A

Buyer and supplier agree to cancel the contract

19
Q

Mediation

A

third party is involved in an attempt to resolve buyer-supplier disputes by dertiming in their opinion what would be a resonable solution - usually not binding

20
Q

Arbitration

A

third party is involved in an attempt to resolve buyer-supplier disputes by dertiming in their opinion what would be a resonable solution - usually binding

21
Q

What is the definition of Information exchange?

A

The salesperson presents facts and evidence without requesting specific action from you.

Example: “Many of our other customers have benefited a great deal from our vendor managed inventory services.”

22
Q

What is the definition of Recommendations?

A

The salesperson implies that you will benefit if you follow the salesperson’s suggestions.

Example: “Having us as a supplier will likely cut your current quality problems in half.”

23
Q

What is the definition of Requests?

A

The salesperson frankly states what they would like you to do.

Example: “We would like to ship to you on an FOB basis.”

24
Q

What is the definition of Ingratiation?

A

The salesperson praises your accomplishments so that you are more likely to agree to certain conditions.

Example: “Your company has been a real pleasure to work with over the last ten years, and you have been a great partner.”

25
What is the definition of Threats?
The salesperson implies or directly states negative repercussions in case you don't comply with the salesperson's requests. ## Footnote Example: "We will not be able to offer you as great of a deal on your other contract that is coming up for renewal if you don't agree to these delivery conditions."
26
What is the definition of Promises?
The salesperson pledges some rewards if you comply with the salesperson's requests. ## Footnote Example: "If we get this contract signed today, I will be able to be a bit more lenient on your other contract that is coming up for renewal."
27
Sharp Business Practices
any practice that uses exaggeration, coercian, sharing confidential info, misrepresenting facts, or lying
28
What is impropriety in supply management? | ISM Standard
Prevent the intent and appearance of unethical or compromising conduct in relationships, actions and communications. ## Footnote Maintain business professionalism in all communications, including social media.
29
What is a conflict of interest? | ISM Standard
Ensure that any personal, business and other activities do not conflict with the lawful interests of your employer. ## Footnote Discuss actual or potential conflict(s) of interest with management. Reassign supply management responsibilities as warranted or necessary.
30
What does influence refer to in supply management? | ISM Standard
Avoid behaviors or actions that may negatively influence, or appear to influence, supply management decisions. ## Footnote Supply management professionals must be aware of their organization's position (e.g., economic size, power, etc.) in the marketplace and ensure that market power is not abused.
31
What is the responsibility to your employer? | ISM Standard
Uphold fiduciary and other responsibilities using reasonable care and granted authority to deliver value to your employer. ## Footnote Avoid activities that compromise, or create the perception of compromising, the best interests of the employer.
32
How should supplier and customer relationships be managed? | ISM Standard
Promote positive supplier and customer relationships. ## Footnote Develop and implement policies and procedures for business processes that are fair, unbiased, and applied consistently, including where long-term relationships exist with key suppliers and customers.
33
What is the role of sustainability and social responsibility in supply management? | ISM Standard
Champion social responsibility and sustainability practices in supply management. ## Footnote Corruption in all of its forms, including extortion and bribery, will not be tolerated.
34
How should confidential and proprietary information be handled? | ISM Standard
Protect confidential and proprietary information. ## Footnote Develop and communicate a policy regarding protection of confidential and proprietary information.
35
What is reciprocity in supply management? | ISM Standard
Avoid improper reciprocal agreements. ## Footnote Understand suppliers that are also customers may not be a problem if the customer/supplier is the best source.
36
What should be known about applicable laws, regulations, and trade agreements? | ISM Standard
Know and obey the letter and spirit of laws, regulations and trade agreements applicable to supply management. ## Footnote Seek training in legal aspects that govern conduct of supply management professionals.
37
What is professional competence in supply management? | ISM Standard
Develop skills, expand knowledge, and conduct business that demonstrates competence and promotes the supply management profession. ## Footnote Personally adopt and promote the ethical standards expected of a supply management professional.
38
ISO 14001
a family of standards that guides companies on how to structure processes to minimize harmful environmental effects.
39
Eco-Management and Audit Scheme (EMAS)
developed by the European Commission to help companies "evaluate, report, and improve their environmental performance | Stricter than ISO 14001
40
Forest Stewardship Council (FSC)
goal is to promote environmentally sound, socially beneficial and economically prosperous management of the world's forests ## Footnote Must meet 10 principles and 57 criteria
41