Module 3 Flashcards

1
Q

Central Processing Unit (CPU)?

A

The device that “runs” software programs.
Software is composed of many simple instructions.
The CPU processes these instructions and directs other components to perform actions, such as displaying an image on the screen or printing a document.

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2
Q

What is Random Access Memory
(RAM)?

A

When a program is started, its instructions are loaded into system memory.
System memory uses a type of technology called Random Access Memory (RAM).
Having more RAM allows the PC to open more programs simultaneously and work on large files more efficiently.
As well as system memory size, the speed of the memory subsystem is also important.
The CPU fetches instructions from system memory as it needs them.
This means that the bus between the CPU and memory, often referred to as the Front Side
Bus (FSB), must be as fast as possible.

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3
Q

What are the types of fixed disks, and why are they important?

A

Because RAM only works while the power is on, when the computer is turned off, programs and data are stored on a Hard Disk Drive (HDD) or Solid State
Drive (SSD).
The type and specification of the mass storage drive such as an HDD or SSD is important for three reasons:
■ If there is not enough space, fewer programs and data files can be stored on the computer.
■ If the disk is not fast enough, performance will suffer when the computer tries to load programs and data files into memory (read operations) or write data from memory to files.
■ The computer may use part of the hard disk to supplement system RAM (virtual memory).
If the computer does not have much system RAM, it
helps for the hard disk to be fast otherwise accessing virtual memory often will reduce performance even more than usual.
HDDs are based on a magnetic disk technology.
SSDs use a type of transistor-based memory called flash memory and are much faster than HDDs.

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4
Q

What is a Graphics Processing Unit (GPU)?

A

Displaying a high-resolution image to the user requires a lot of processing power, especially if the image changes rapidly, as with video, or uses complicated 3D and texture effects, as with computer games.
Consequently, display functions are often performed by a dedicated processor, referred to as the Graphics Processing Unit (GPU).
This might actually be part of the CPU package or a more powerful GPU might be provided on a plug-in expansion card.

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5
Q

What is a network interface and what are the two main ways of making a network link?

A

Computers, smartphones, and tablets are almost always used as part of a computer network.
They can use the network to share information locally and to access data over the Internet.
There are two main ways of making a network link:
■ Wired network—on a home network, the computer will be connected to an Internet router via an Ethernet port.
On a business network, the computer will be connected to the wider network via an Ethernet switch. The Ethernet port in the computer is provided by a Network Interface Card (NIC).
Almost all workstation computers come with a NIC on the motherboard (onboard card).
Servers may have additional NICs supplied on expansion (or add-on) cards.
The connection to the router is made using a cable with
RJ-45 connectors on each end.
■ Wireless network—most home networks support Wi-Fi radio networking so that computing devices do not have to be cabled to the Internet router to access the network.
Most laptops, smartphones, and tablets have built in
Wi-Fi adapters.
Workstation computers more typically have a Wi-Fi add-on card.
Most business networks support Wi-Fi via wireless access points.

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6
Q

What is a motherboard?

A

If you open up a PC or a laptop, the main thing you will see is the motherboard (or system board).
The motherboard is a Printed Circuit Board (PCB) with some built-in processors (the chipset), sockets and slots for upgradable components (CPU, RAM, adapter cards, disk drives), and wires (buses) to connect them together.
The motherboard determines the upgrade potential of the computer.
If a component is not compatible with the motherboard, it cannot be installed.
A component may not be compatible with the motherboard either because it does not physically fit in the type of sockets available or because it is too new for the motherboard’s chipset to be able to communicate with it.
The motherboard chipset provides “built-in” functions that might otherwise require an adapter card.
Most motherboard chipsets support graphics, audio,
and network adapter functions.
An add-on card may still be used to upgrade those functions though.

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7
Q

What is a processor?

A

A microprocessor (usually shortened to “processor”) is a programmable integrated circuit—a silicon chip embedded on a ceramic plate.
A silicon chip is a wafer of purified silicon doped with a metal oxide, typically copper or aluminum.
The doping process creates millions of transistors and signal pathways within an area called the die, which provide the electrical on/off states that are the basis of binary computer systems.
PCs contain a number of processors, but the most important is the Central Processing Unit (CPU).
The CPU is commonly described as the “brains” of a
computer; in fact, it is better thought of as a very efficient sorting office.
The CPU cannot think, but it can process simple instructions very, very quickly and
efficiently.
A computer is only as “clever” as its software.

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8
Q

What are some Intel CPU brands?

A

■ Core—this is Intel’s flagship desktop and mobile CPU series.
The earliest models (Core Solo and Core Duo) were laptop-only chips.
The Core 2 series introduced desktop versions plus 64-bit and multi-core support.
The current product line is divided into Core i3, i5, and i7 brands, with i7 representing the best performing models.
The Core iX brand has been based on successive generations of microarchitectures, named Nehalem,
Sandy Bridge, Ivy Bridge, Haswell, Broadwell, and Skylake.
■ Pentium—the Pentium used to be Intel’s premium 32-bit CPU brand and you may still find Pentium 4-based computers in use.
The Pentium brand has been reintroduced to represent “mid-range” CPU models based on the Core microarchitectures.
■ Celeron—this has long been Intel’s budget brand.
■ Atom—this is a brand designating chips designed for low-power portable devices (smartphones and tablets).
■ Xeon—this brand is aimed at the server/workstation market.
Current Xeons are often differentiated from their Core i counterparts by supporting n-way multiprocessing and ECC memory and coming with larger caches.

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9
Q

What are some AMD CPU brands?

A

Older AMD brands such as Athlon, Phenom, Sempron, and Turion have been phased out over the last few years.
The following brands represent the company’s Zen microarchitecture in different segments:
■ Ryzen/Threadripper and Ryzen Mobile—this brand now represents AMD’s pitch for the high-end enthusiast segment, replacing older AMD FX chips.
■ Epyc—AMD’s server-class CPU brand, replacing its long-standing Opteron series of chips.

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10
Q

What are ARM CPUs?

A

CPUs and their chipsets for mobile phones smartphones and tablets are often based on the ARM (Advanced RISC Machine) microarchitecture, such as the Apple A, Samsung Exynos, and nVIDIA Tegra derivatives.
RISC stands for Reduced Instruction Set Computing. RISC microarchitectures use simple instructions processed very quickly.
This contrasts with Complex (CISC) microarchitectures, which use more powerful instructions but process each one more slowly.
Intel’s microarchitecture is CISC with RISC enhancements (micro-ops).

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11
Q

What are the main features of processors?

A

The CPU is designed to run software programs.
When a software program runs (whether it be an operating system, anti-virus utility, or word processing
application), it is assembled into machine code instructions utilizing the fundamental instruction set of the CPU and loaded into system memory.
The CPU then performs the following operations on these instructions:
■ The Control Unit fetches the next instruction in sequence from system memory to the pipeline.
■ The control unit decodes each instruction in turn and either executes it itself or passes it to the Arithmetic Logic Unit (ALU) or Floating Point Unit (FPU) for execution.
■ The result of the executed instruction is written back to a register or to system memory.
A register is a temporary storage area available to the
different units within the CPU.
This overview is grossly simplified of course.
Over the years, many different internal architectures have been developed to optimize the process of fetch,
decode, execute, and writeback, while retaining compatibility with the basic x86 instruction set, which defines a CPU as IBM PC compatible.

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12
Q

What are the differences in instruction set between 32-bit and 64-bit processors?

A

The original version of x86 created in 1978 was designed for 16-bit CPUs.
This means that each instruction is 16-bits “wide.”
The first 32-bit CPU was introduced in 1985 and the x86 instruction set was updated to a 32-bit version, called x86-32 or IA-32 (Intel Architecture).
AMD developed the AMD64/x86-64/x64 instruction set now used by most 64-bit CPUs in 2003.
Intel refers to it as EM64T or Intel 64.
The main advantage of 64-bit is the ability to use more system memory.
32-bit systems are limited to addressing up to 4 GB whereas systems with 64-bit CPUs can address 256 Terabytes (or more).
A 64-bit CPU can run a 64-bit or 32-bit OS.
A 32-bit CPU cannot run 64-bit software.
Most workstations and laptops now use 64-bit CPUs. Some budget models might come with a 32-bit chip, though this is increasingly unusual.
Almost all server computers would use a 64-bit CPU with only very old servers relying on 32-bit.
64-bit also dominates the premium smartphone and tablet sector, though 32-bit is still prevalent on budget and midrange models.

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13
Q

What is clock and bus speed?

A

A CPU’s clock speed is the number of instructions it can process in one second.
As a measure of frequency, this value is expressed in Hertz (Hz).
Early processors had clock speeds measured in Megahertz (MHz), or 1,000,000 times faster than 1 Hz. Modern CPUs run at 1 Gigahertz (GHz) or better.
1 GHz is 1000 times faster than 1 MHz.
When Intel or AMD release a new CPU, they produce a range of models clocked at different maximum speeds (2 GHz, 2.4 GHz, 2.8 GHz, and 3 GHz for instance).
The speed at which the CPU runs is generally seen as a key indicator of performance.
This is certainly true when comparing CPUs with the same architecture but is not necessarily the case otherwise.
Dual-core CPUs (see below) run slower (up to about 3 GHz) than many earlier single core CPUs (up to about 4 GHz), but deliver better performance.
The core clock speed is the speed at which the CPU runs internal processes and accesses cache (see below).
The Front Side Bus speed is the interface between the CPU and system memory.
The speed of the bus is usually determined by the memory controller, which might be part of the motherboard chipset or part of the CPU.
While older bus speeds are typically measured in MHz, modern bus types and memory interfaces work at GHz speeds.
Also, modern memory designs increase bandwidth by transferring data twice per clock cycle (Double Data Rate) and often by transferring data from two memory modules simultaneously (Dual-channel).

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14
Q

What is multiprocessing and dual-core?

A

Trying to make the CPU work faster by increasing the clock speed has the drawbacks of using a lot of power and generating a lot of heat.
A different approach to making a computer system faster is to use two or more physical CPUs, referred to as Symmetric Multiprocessing (SMP).
An SMP-aware OS can then make efficient use of the processing resources available to run application processes on whichever CPU is available.
SMP means physically installing two or more CPUs in a multi-socket motherboard.
Obviously, this adds significantly to the cost and so is only implemented on servers and high-end workstations.
However, improvements in CPU manufacturing techniques have led to another solution: dual-core CPUs, or Chip Level Multiprocessing (CMP).
A dual-core CPU is essentially two processors combined on the same die.
The market has quickly moved beyond dual-core CPUs to multi-core packages with four or eight processors.

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15
Q

What are system and expansion bus technologies?

A

A bus is circuitry that connects the various microprocessors and other components on the motherboard.
If you look closely at a motherboard, you will see many tiny wires.
These wires are the circuitry that makes up a bus
imprinted on the Printed Circuit Board (PCB) that is the basis of a motherboard (there are actually multiple layers of circuitry in addition to what you can see on the surface). A bus carries four things:
■ Data—the information being transferred between components.
■ Address information—where the data is located in memory.
■ Timing signal—as different components can work at different speeds, the system clock synchronizes the way they communicate over the bus.
■ Power—electricity to run the component.
A PC system has two main types of bus: the system (or local) bus and the expansion bus.
■ The system bus, also referred to as the Front Side Bus (FSB) or local bus, provides connections between the CPU and system memory.
■ The expansion bus, also called the Input/Output (I/O) bus, provides connections between the CPU and add-on components, which can be integrated onto the motherboard, installed as expansion cards, or connected as peripheral devices.
The architecture of the expansion bus depends on what generation the motherboard and CPU platform are.
Broadly speaking, since 1993, PC architecture has been based on one of Peripheral Component Interconnect
(PCI), PCI with AGP (Accelerated Graphics Port), or PCI Express (PCIe).

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16
Q

What are the main components of Peripheral Component Interconnect
(PCI) technologies?

A

PCI (32-bit) 133 MBps Very old but still used on some
desktops for compatibility; bandwidth is shared between all devices attached to the bus.

AGP 2133 MBps Used for old graphics adapters only.

PCI Express (PCIe) 1.0 250 MBps per lane.
Can use x1, x2, x8, or x16 lanes depending on the size of the slot; uses point-to-point links so each device gets
the full bandwidth of the number of lanes it supports.

PCIe x16 4 GBps Graphics adapters typically use x16
lanes.

PCIe 2.0 500 MBps per
lane
Version 2 doubles the bandwidth per
lane.

PCIe 2.0
x16
8 GBps

PCIe 3.0 1 GBps per
lane
Version 3 doubles the bandwidth per
lane again.

A new computer would most likely have a PCIe x16 slot for a graphics adapter, one or two PCIe x1 slots, and one or two PCI slots for backward compatibility.

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17
Q

What are heatsinks, heat spreaders and thermal paste?

A

A heatsink is a block of metal with fins.
As the fins expose a larger surface area to the air around the component, a greater cooling effect by convection is achieved.
The heatsink is “glued” to the surface of the chip using thermal paste, also referred to as thermal grease or compound, to ensure the best transfer of heat.
A heatsink is a passive cooling device.
Passive cooling means that it does not require extra energy (electricity) to work.
In order to work well, a heatsink requires good airflow around the PC.
It is important to try to keep “cable clutter” to a minimum and to keep the PC interior free from dust.
As heatsinks are bulky objects with a lot of height, they cannot be used in laptops or other mobiles.
Computers with thin cases use a heat spreader instead.
This is a flat tube with liquid inside.
As the component heats up the liquid, it moves to another part of the tube and is cooled down by a fan or other type of convection.
The cooler liquid then passes back over the component, heats up again, and moves away, creating a constant cooling cycle.

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18
Q

What are fans?

A

Many PCs have components that generate more heat than can be removed by passive cooling.
A fan improves air flow and so helps to dissipate heat. Fans are used for the power supply and chassis exhaust points.
The fan system will be designed to draw cool air from vents in the front of the case over the motherboard and expel warmed air from the back of the case.
Typically, the speed of the fan is varied according to the
temperature and sensors are used to detect whether a fan has failed.
Smaller fans may be used to improve the performance of the heatsink on the CPU, GPUs, and even hard disks.
A fan is an active cooling device.
It requires power to run. Power is supplied to a CPU or case fan by connecting its power connector to an appropriate header on the motherboard.

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19
Q

What are liquid-based cooling systems?

A

PCs used for high-end gaming, those with twin graphics cards for instance, and with overclocked components may generate more heat than basic thermal management can cope with.
PCs used where the ambient temperature is very high may also require exceptional cooling measures.
Liquid-based cooling refers to a system of pumping water around the chassis.
Water is a more effective coolant than air convection and a good pump can run more quietly than numerous fans.
On the downside, liquid cooling makes maintenance and upgrades more difficult, requires comparatively more power to run, and is costly.
Liquid cooling is an active cooling technology as the pump requires power to run.

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20
Q

What is BIOS and UEFI System Firmware?

A

When a computer is powered on, it needs some standard means for the CPU to start processing instructions and initialize the other components.
This is referred to as bootstrapping or more simply as booting.
The bootstrapping process occurs before the operating system software is loaded and is enabled by a low-level operating system called firmware.
The BIOS (Basic Input/Output System) is one example of PC firmware.
It provides industry standard program code to get the essential components of the PC running and ensures that the design of each manufacturer’s motherboard is PC compatible.
Newer motherboards may use a different kind of firmware called UEFI (Unified Extensible Firmware Interface). UEFI provides support for 64-bit CPU operation at boot, a full GUI and mouse operation at boot, and better boot security. A computer with UEFI may also support booting in a legacy BIOS mode.

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21
Q

What is USB?

A

The Universal Serial Bus (USB) has become the standard means of connecting peripheral devices to a computer.
USB devices are Plug-and-Play.
This means that when a device is connected via the port, Windows can identify the device and try to install a driver for it (make the device usable) automatically. Another feature of USB is that devices are hot-swappable.
This means that Windows can detect and configure a device without requiring a restart.
As well as providing a data connection, USB can supply enough power (about 4.5W) over the cable to run small devices.
Devices that require more power than this, such as optical drives or printers, must be connected to an external power supply.

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22
Q

What are USB Ports and Connectors?

A

There are several types of USB connector:
■ Type A—for connection to the host. The connector and port are shaped like flat rectangles.
■ Type B—for connection to a device. The connector and port are square, with a beveled top.
There are also small form factor versions of the type B
connector and port:
● Type B Mini—a smaller connector for connection to a device.
This type of connector was seen on early digital cameras but is no longer widely used.
● Type B Micro—an updated connector for smaller devices, such as smartphones and tablets.
The micro connector is distinctively flatter
than the older mini type connector.
■ Type C—a new reversible connector type (can be inserted either way up).
Type A and B USB connectors are always inserted with the USB symbol ( ) facing up.
Type C (USB-C) connectors are reversible (can be inserted either way up).
There are various converter cables with different connector types on each end (for example, a USB Type A to USB-C cable).

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23
Q

What are USB Data Rates?

A

The data rate for USB 1.1 is 12 Mbps (megabits per second) while the USB 2.0 (Hi-Speed) standard has a nominal data rate of 480 Mbps.
USB 2.0 uses the same connectors as USB 1.1 but a USB 1.1 device plugged into a USB 2.0 port will operate at the lower speed.
The USB 3.0 standard introduces a SuperSpeed mode. SuperSpeed improves the bus bandwidth tenfold (to 5 Gbps or 5000 Mbps) and makes the link full duplex, so a device can send and receive at up to 5 Gbps simultaneously.
USB 3.x receptacles and connectors often have a blue connector tab or housing to distinguish them.
USB 3.1 defines a SuperSpeed+ mode with a data rate of 10 Gbps.

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24
Q

What is Firewire?

A

The Firewire bus was based on the IEEE 1394 standard and the Small Computer System Interface (SCSI) communications protocol.
Firewire was a competitor to USB but never received mainstream support amongst PC vendors.
It was used on some Apple Mac computers.
If you do encounter a Firewire device and the motherboard does not provide Firewire ports, an
expansion card can be fitted.
A single bus can connect up to 63 devices. Like USB, the bus is powered and supports hot swapping.
The Firewire 400 standard used 6-pin “alpha” connectors and cabling.
The 6-pin connectors slightly resemble USB but have a beveled edge on one side.
There is also a 4-pin unpowered connector.
The maximum transfer rate is 400 Mbps.
The IEEE 1394b (Firewire 800) standard supported transfer rates up to 800 Mbps.
Firewire 800 used 9-pin (“beta”) connectors and cabling.

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25
Q

What are graphics devices?

A

While USB is used to connect a wide range of different peripheral devices, including keyboards, mice, scanners, cameras, and printers, it is not used to connect the computer display or graphics device.
The graphics interface can be provided by a number of different technologies.
A computer’s graphics system involves some sort of display unit, such as a flat-panel screen, connected to the computer via a video card (or graphics adapter). The video card generates the signals to send to the screen and provides support for one or more connection interfaces.
Low-end graphics adapters are likely to be included as part of the motherboard or CPU.
If a computer is to be used for 3D gaming or multimedia work, a better-quality expansion adapter is required.
This is often one of the key features distinguishing budget desktops and laptops from premium versions.
Most graphics adapters are based on chipsets by ATI/AMD (Radeon chipset), nVIDIA (GeForce and nForce chipsets), SiS, VIA, and Intel.

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26
Q

What is resolution and colour depth?

A

A computer image is made up of a number of pixels. The number of horizontal and vertical pixels gives the resolution of the image.
Each pixel can be a different color.
The total number of colors supported in the image is referred to as the color depth (or bit depth).
The other important component of video is the speed at which the display is refreshed, measured in Hertz (Hz).
Increasing any one of these factors increases the amount of bandwidth required for the video signal and the amount of processing that the CPU or GPU (Graphics Processing Unit) must do and the amount of system or graphics memory required.
IBM created VGA (Video Graphics Array) as a standard for the resolution and color depth of computer displays.
VGA specifies a resolution of 640x480 with
16 colors (4-bit color) at 60 Hz.
The VGA standard is long obsolete but was further developed by the Video Electronics Standards Association (VESA) as Super VGA (SVGA).
SVGA was originally 800x600 @ 4-bit or 8-bit color.
This was very quickly extended as the capabilities of graphics cards increased with the de facto XGA standard providing 1024x768 resolution, better color
depths (16- and 32-bit), and higher refresh rates.
Resolutions for modern display systems use some variant of the XGA “standard” (in fact, these are labels rather than standards).
Most computer displays now use a widescreen form factor (16:10) with a High Definition (HD) resolution such as 1280x720, 1360x768, 1600x900, or 1920x1080 (Full HD).
Larger display devices are likely to use even higher resolution, such as 3840x2160 (4K or Ultra HD).

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27
Q

What are graphic device interfaces?

A

There are many different types of graphic device/display connectors and cabling.
Many video adapters and display screens come with more than one type.
When computers were primarily used with Cathode Ray Tube (CRT) monitors, the graphics adapter would generate an analog video signal to drive the monitor. Now that most screens use flat-panel technology, the video signal is usually digital.

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28
Q

What is HDMI?

A

The High Definition Multimedia Interface (HDMI) is the most widely used graphic device interface.
It is ubiquitous on consumer electronics, such as
televisions and Blu-Ray players, as well as computer equipment.
HDMI supports both video and audio digital streams, plus remote control (CEC) and digital content protection (HDCP).
HDMI cabling is specified to different HDMI versions, the latest being 2.1.
Newer versions support higher bandwidths and consequently better resolutions (4K UHD for instance). HDMI uses a proprietary 19-pin (Type A) connector.
HDMI v1.3 introduced the Mini HDMI connector (Type C) for use on portable devices, such as camcorders. This is more compact but has the same number of pins.
HDMI v1.4 also introduces the even smaller Micro HDMI connector (Type D), still with 19 pins.

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29
Q

What is DisplayPort and Thunderbolt?

A

HDMI was principally developed by consumer electronics companies (Hitachi, Panasonic, Sony, and so on) and requires a royalty to use.
DisplayPort was developed by VESA, the organization largely representing PC graphics adapter and display technology companies.
It is a royalty-free standard intended to “complement” HDMI.
DisplayPort uses a 20-pin connector.
A DP++ port allows a connection with DVI-D and HDMI devices (using a suitable adapter cable).
There is also a mini DisplayPort format (MiniDP or mDP), developed by Apple and licensed to other
vendors.
The Thunderbolt (TB) interface was developed by Intel and is primarily used on Apple workstations and laptops.
Thunderbolt can be used as a display interface (like DisplayPort) and as a general peripheral interface (like USB or Firewire).
In its first two versions, Thunderbolt uses the same physical interface as MiniDP and is compatible with DisplayPort, so that displays with a MiniDP port can be connected to a host via Thunderbolt.
TB ports are distinguished from MiniDP by a lightning bolt icon.
Version 2 of the standard supports links of up to 20 Gbps.
Up to six devices can be connected to a single port by daisy-chaining the devices.
You can also use a dock or hub device to channel a variety of ports (TB, USB, HDMI, and Ethernet for instance) via a single Thunderbolt port on the host PC or laptop.
Thunderbolt version 3 changes the physical interface to use the same port, connector, and cabling as USB-C. Converter cables are available to connect Thunderbolt 1 or 2 devices to Thunderbolt 3 ports.
A USB device plugged into a Thunderbolt 3 port will function normally but Thunderbolt devices will not
work if connected to a USB port.
Thunderbolt 3 supports up to 40 Gbps over a short, high-quality cable (up to 0.5m/1.6ft).

30
Q

What is a Digital Visual Interface (DVI)?

A

Digital Visual Interface (DVI) is a high-quality digital interface designed for flat-panel display equipment. There are several types of DVI.
The pin configuration of the ports and connectors identifies what type of DVI is supported.
■ Single- or dual-link—dual-link makes more bandwidth available.
This may be required for resolutions better than HDTV (1920x1200).
■ Analog and/or digital—DVI-I supports analog equipment (such as CRTs) and digital.
DVI-A supports only analog equipment, and DVI-D supports only digital.
DVI has been superseded by HDMI and DisplayPort/Thunderbolt but was very widely used on graphics adapters and computer displays.
HDMI is backward- compatible with DVI-D using a suitable adapter cable.
This means that (for example) a DVI-D graphics adapter could be connected to an HDMI port on the display device.

31
Q

What is Video Graphics Array (VGA)?

A

The distinctive blue, 15-pin Video Graphics Array (VGA) port (HD15F/DE-15) is a legacy analog video interface for PC devices.
Many graphics adapters and display screens continue to support it.
The connector is a D-shell type (HD15M) with screws to secure it to the port.
The interface is analog, meaning that it carries a ontinuous, variable signal.
The interface carries Red, Green, and Blue (RGB) component video signals.
As this signal must be converted to work with digital displays, VGA is not very efficient and is not as reliable as other interfaces at supporting high resolutions.

32
Q

What are input devices?

A

Input devices, or Human Interface Devices (HID), are peripherals that enable the user to enter data and select commands.

33
Q

What is a keyboard?

A

The keyboard is the longest serving type of input device.
Historically, keyboards used the PS/2 interface, which had a round connector with pins.
A keyboard PS/2 port is colored purple to differentiate it from the otherwise identical mouse connector. Modern keyboards use USB or Bluetooth ports
however.
Extended PC keyboards feature a number of special command keys.
These include ALT and CTRL plus keys such as PRINT SCREEN, NUM LOCK, SCROLL LOCK, START, SHORTCUT, and FUNCTION.
Multimedia keyboards may also feature programmable keys and buttons that can be used for web browsing, playing CD/DVDs, and so on.

34
Q

What is a mouse?

A

The mouse is the main type of input device for graphical software.
It is an example of a class of input devices described as pointing devices.
A pointing device is used to move an on-screen cursor to select screen objects and text.
Mice can use PS/2 (the one for the mouse is color-coded green), USB, or Bluetooth connections.
There are three distinct types of mice:
■ Mechanical mouse—this contains rollers to detect the movement of a ball housed within the mouse case. As the user moves the mouse on a mat or other firm surface, the ball is moved and the rollers and circuitry translate that motion to move a cursor on the screen. Mechanical mice are no longer in production.
■ Optical mouse—this uses LEDs to detect movement over a surface.
■ Laser mouse—this uses an infrared laser, which gives greater precision than an optical mouse.
Another distinguishing feature of different mouse models is the number of buttons (between two and many), which can be customized to different functions, and the presence of a scroll wheel, used (obviously) for scrolling and as a clickable extra button.
Mice are also distinguished by their size and shape. Smaller mice are useful with portable systems; some mice are marketed on the basis of their ergonomic shape.

35
Q

What are laptop keyboards and touchpads?

A

Laptops have built-in keyboards.
On smaller laptops, the keyboard may not feature full size keys, which can make typing difficult.
Laptop keyboards do not often have numeric keypads either.
Instead, the keypad functions are accessed using the FN (Function) key or by toggling NUM LOCK.
The FN key also accesses laptop specific functions indicated by distinctive color-accented icons.
These include switching the display output between the built-in screen and a connected monitor, adjusting the screen brightness, switching to battery power, disabling wireless functions, and so on.
A laptop also has a built-in touchpad, replicating the function of the mouse.
To use a pad, you move your finger over the surface to move the cursor and tap the pad to click.
Touchpads come with buttons and (usually) scroll areas to replicate the function of a mouse’s scroll wheel.
None of the input devices on a laptop are really suitable for sustained use.
An external keyboard and/or mouse can of course be connected using a USB or Bluetooth port.

36
Q

What is a stylus pen?

A

A stylus pen can be used with a compatible touch display or graphics tablet.
The stylus can be used like a mouse to select commands, but its main functions are for handwriting and drawing.
Most touchscreens are now operated primarily with fingers rather than a stylus.
Styluses for art applications can be fitted with nibs of different thicknesses and characters.

37
Q

What is mouse configuration?

A

Mice can be installed on PS/2, USB, or wireless ports depending on the model.
■ PS/2—connect the mouse to the PS/2 port marked with a mouse icon (usually color-coded green) then switch on the PC.
■ USB—connect the mouse to any USB port.
USB is hot-swappable so you can attach the mouse when the computer is already switched on.
■ Wireless—make sure the computer has a working wireless adapter and put a charged battery in the mouse.
The mouse generally needs to be synchronized with the receiver using a push button (check the instructions
for details) or paired with a Bluetooth receiver.
A standard mouse does not need a special driver installing and basic settings can be configured using the Mouse applet in Control Panel/Settings.
However, to access and configure extra buttons on some mice you will need to install the manufacturer’s driver.

38
Q

What is keyboard configuration/regionalization?

A

A keyboard is connected in the same way as a mouse. You use the Keyboard applet in Control Panel to configure it.
The main options are to set the repeat rate and sensitivity for keys.
Multimedia keyboards will also have programmable keys and key combos.
If multiple layouts are enabled, a key combo (START+SPACEBAR in Windows 10) can be used to switch between them (and that this is quite easy to do by accident).

39
Q

What is pen/stylus configuration?

A

A pen (or stylus) can be used with a touchscreen to operate Windows and enter text.
Handwriting recognition software can then convert this into characters that can be edited in word processing software.
Tablets can also be operated using touch and gesture recognition.
You configure the pen and gestures via the Pen and Touch applet in Control Panel.

40
Q

What is Bluetooth?

A

Bluetooth is used for so-called Personal Area Networks (PAN) to share data with a PC, connect to a printer, use a wireless headset, connect to a wireless mouse/keyboard, and so on.
Bluetooth is a radio-based technology but it is designed to work only over close range.
Bluetooth is quoted to work at distances of up to 10 meters (30 feet) for Class 2 devices or one meter (three feet) for Class 3 devices.
There are also Class 1 devices that work at a range of 100m, but these are restricted to industrial applications. Devices supporting the Bluetooth 2.0—Enhanced Data Rate (EDR) standard have a maximum transfer rate of 3 Mbps; otherwise the maximum rate is 1 Mbps.

41
Q

What is Bluetooth configuration?

A

To set up Bluetooth, you need to “pair” or “bond” the device with the computer.
This is done by putting the devices into discoverable mode.
■ On devices such as mice and keyboards this is normally done by pressing a recessed switch.
■ In Windows, you manage Bluetooth devices using the Settings app.
Click the Devices category and select the Bluetooth & other devices tab.
There should also be an icon for Bluetooth in the notification area to provide easy access to the configuration settings.
■ On a smartphone or tablet, Bluetooth devices are configured via Settings > Bluetooth.
Switch Bluetooth on to make the device discoverable and locate other nearby devices.
Some devices use an authentication passcode for security.
■ Devices such as a keyboard, mouse, or headset typically do not have a passkey.
■ Devices without a keypad are typically preconfigured with a passkey.
Check the product documentation to find the passkey and enter that key on the source computer.
■ Many devices are configured to automatically generate a passkey when a connection request is received.
This passkey will be shown on both the source and destination device.
Input or confirm the key on both devices to accept the connection.

42
Q

What is Radio Frequency ID (RFID) and Near Field Communications (NFC)?

A

Radio Frequency ID (RFID) is a means of tagging and tracking objects using specially-encoded tags.
When an RFID reader scans a tag, the tag responds
with the information programmed into it.
A tag can either be an unpowered, passive device that only responds when scanned at close range (up to about 25m) or a powered, active device with a range of 100m.
Passive RFID tags can be embedded in stickers and labels to track parcels and equipment and are used in passive proximity smart cards.
Near Field Communications (NFC) is a peer-to-peer version of RFID; that is, an NFC device can work as both tag and reader to exchange information with other NFC devices.
NFC normally works at up to two inches (six cm) at data
rates of 106, 212, and 424 Kbps.
NFC sensors and functionality are starting to be incorporated into smartphones.
NFC is mostly used for contactless payment readers, security ID tags and shop shelf edge labels for stock control.
It can also be used to configure other types of connection (pairing Bluetooth devices
for instance).

43
Q

What is a networking interface?

A

Networking interfaces allow computers to be connected to exchange data.
Most computers have a local network adapter or Network Interface Card (NIC) already installed as part of the motherboard chipset.
A local network adapter (or Ethernet adapter) allows the computer to join a wired network with other nearby computers by connecting the devices to the same Ethernet switch, or switched fabric in an enterprise network.
The computer is also likely to be able to access the Internet via the local network connection.

44
Q

What is an Ethernet Connector (RJ-45)?

A

An Ethernet network adapter used with twisted pair cable will have an RJ-45 port to connect the computer
to the network, via another RJ-45 port in the network equipment.
These ports will be marked “LAN” (Local Area Network). Twisted pair is a type of copper cabling where pairs of insulated conductors are twisted around one another, to minimize electrical interference.

45
Q

What is a Telephone Connector (RJ-11)?

A

While local networking uses Ethernet technologies, some networking and communications functions depend on direct use of the telephone network.
Not many computers and laptops ship with a dial-up/analog modem anymore, but they are still often a feature of “all-in-one” print/scan/fax devices.
If required, a modem could be added to a PC using an expansion card or to a laptop using a USB fax modem adapter.
A fax modem uses twisted pair cabling with an RJ-11 connector at the fax end and a connector suitable
for use with the country’s phone system at the other end.
This could be another RJ-11 connector, but different connectors may be used in different regions; for example, a BT phone plug would be used in the UK.
The RJ-11 connector is smaller than the RJ-45 connector so you cannot plug one into the wrong port.
You are also likely to encounter RJ-11 ports on the DSL (Digital Subscriber Line) modem/router appliance used to connect a home network to the Internet.
The Internet or Wide Area Network (WAN) port on the router will be the RJ-11 type.
This is connected to the DSL port on the telephone master socket to create a fast, always-on “broadband” Internet link over the telephone line.

46
Q

What is Plug-and-Play installation?

A

Windows devices are now all Plug-and-Play.
This means that when you connect a new device, Windows identifies it and tries to install a device driver.
The device driver makes the device work with the operating system and may come with software to allow the user to configure advanced settings or properties. The way this works varies between versions of Windows and from device to device.
Often a device will be installed silently, at other times you may see a configuration message, and sometimes you will be prompted to locate driver files or configure settings.
Devices connected via USB are hot-swappable.
This means that you can add or remove them when the system is running.
If a device is not hot-swappable, you need to restart the system when adding it or shut down the system before removing it.

47
Q

What is manual driver installation?

A

There may be occasions when Plug-and-Play does not work and you need to install driver software manually before the device can be recognized.
Windows ships with a number of default drivers and can also try to locate a driver in the Windows Update website.
If no driver is available from there, you need to obtain one from the device vendor.
The device may come with setup software or you may be able to download a driver from the vendor’s website.

48
Q

What are devices and printers?

A

Following installation there may be other required steps to complete configuration of the device.
In Windows 7, Windows 8, and early versions of Windows 10, Devices and Printers is the location for the basic user-configurable settings for peripheral devices attached to the computer.
Double-clicking an icon brings up the device’s status page and available configuration options.
The shortcut menu for each device also allows you to set configurable properties, start a troubleshooter (devices with a icon are not working properly), or remove the device from the computer.
In Windows 10 version 1803, Devices and Printers is replaced by a simpler Devices page within the Settings app.

49
Q

What is the process of removing and uninstalling?

A

Windows detects when a device has been removed and will only load the driver for it when it is necessary.
In some circumstances however you may want to completely uninstall a driver.
Usually you can do this by uninstalling the software package used to install the driver in the first place. Alternatively, you can open Device Manager via the START+X menu, locate the device, then right-click and select Uninstall.
A check box may allow you to remove the driver files from the system at the same time.

50
Q

What are IP-based peripherals and web configuration?

A

Some types of devices are not connected to the computer via a peripheral port but accessed over a network.
Such a device will be configured with an Internet
Protocol (IP) address.
The device vendor will normally provide a tool to locate
the device on the network and then open a web configuration page in a browser.
You can use the configuration page to set device options.

51
Q

What are flat-screen displays?

A

Liquid Crystal Display (LCD) screens, or flat-screen displays, are used by portable computers and have also replaced the old and bulky Cathode Ray Tube (CRT) units as the standard display type for desktops.
Each picture element (pixel) in a color LCD comprises cells (or subpixels) with filters to generate the three primary colors (red, green, and blue) and transistors to vary the intensity of each cell, so creating the gamut (range of colors) that the display can generate.
The whole panel is illuminated by a fluorescent or LED (Light Emitting Diode) backlight.

52
Q

What are touchscreens?

A

A touchscreen can be used for input where a mouse and/or keyboard are impractical.
Typically, touchscreens are used on handheld portable devices, but they are also useful in industrial environments or for public terminals, such as kiosks, where mice or keyboards could be damaged, stolen, or vandalized.
Tablets and smartphones have integrated capacitive touchscreens.
Capacitive touchscreens support multitouch events. This means that the screen (with compatible software) can interpret more complex hand and finger gestures as actions, such as rotating, scrolling, zooming, and moving objects.
Laptop screens and full size flat-screen monitors may also be touch-enabled.

53
Q

What are digital projectors?

A

A video projector is a large format display, suitable for use in a presentation or at a meeting.
The image is projected onto a screen or wall using a lens system.
Some types of projector are portable; others are fixed in place.
There are CRT and LCD versions but the top end of the market is dominated by Digital Light Processing (DLP), developed by Texas Instruments.
Projectors use the same HDMI, DVI, Thunderbolt, or VGA interfaces as other display equipment.
Each pixel in a DLP device is represented by a mirror, which can be tilted toward or away from a light source and color filters to create the required shade.

54
Q

What are display settings?

A

You can customize almost any aspect of how Windows is displayed using options in the Personalization applet (right-click the desktop or open the applet in Control Panel/Settings).
For example, you can change window colors and styles manually or using themes, adjust mouse pointers, change the sounds used for various events, and so on.

55
Q

What is screen resolution?

A

The screen resolution is the number of pixels used to create the screen image.
It is measured as the number of pixels wide by the number of pixels high.
Screen resolutions are either 4:3 (standard) aspect ratio or 16:10 (widescreen) aspect ratio.
To adjust screen resolution, open Settings, click System and then select the Display tab.
Using a high screen resolution means there is more screen “real estate” to show windows and documents. The downside is that objects can look very small.
If you have an LCD with a high native resolution, using a lower interpolated resolution makes screen images slightly fuzzy.
Most applications support a zoom function to make the actual content larger, but to increase the size of window text, menus, and toolbars at a high
resolution, you can adjust the DPI setting.
To do this in Windows 10, open Settings, select System, and on the Display tab, under the Scale and layout heading, click the drop-down list and select a scale in percent.
You might need to sign out and sign back in for the change to take effect.

56
Q

What is the process of installing and configuring dual monitors?

A

A PC (or laptop) can be set up to use two display devices.
In terms of hardware, the PC requires either a graphics adapter with two display ports or two graphics adapters or a display interface that supports daisy-chaining (DisplayPort or Thunderbolt for instance).
A laptop can also send the display to an external monitor or use both the built-in display and an external one.
Connect the extra display device and a dialog will be displayed automatically.
You can also set the display mode later using the Display tab in the System node in the Settings app.
Dual monitors can be used in one of three modes:
■ Display the same image on both devices—select the Duplicate these displays option (this mode is useful for delivering presentations).
■ Display the desktop over both devices—select Extend these displays (this mode makes more screen “real estate” available and is useful for design, publishing, and programming work).
Drag the displays in the box to position them correctly. You can put them to the left and right or above and
below one another.
■ Display the desktop on one device only—select either Show only on 1 or Show only on 2.

57
Q

What is the process of configuring a touchscreen?

A

Touchscreen options are configured using the Tablet PC Settings and Pen and Touch applets.
Tablet PC Settings allows you to calibrate the display and set options for orientation and left- or right-handed use.
Pen and Touch allows you to configure gesture settings, such as using tap-and-hold to trigger a right-mouse click event.

58
Q

What are multimedia ports and devices?

A

Multimedia refers to ports used to play and record audio and video from different inputs and outputs. One distinction that can be made between different types of multimedia ports is whether they are analog or digital.
Analog signals need to be converted to digital to be processed by the computer, which can degrade the signal.

59
Q

What is an audio card?

A

A computer’s audio subsystem is made up of a sound card to process audio signals and provide interfaces for connecting equipment and one or more input (microphone) and output (speaker) devices.
Most computers come with an audio or sound “card” as part of the chipset (embedded on the motherboard).
An expansion card might be installed as an upgrade, to make better quality recordings or support surround sound for instance.
The basis of a sound card is the Digital Signal Processor (DSP) chip, which processes data from the computer to output a signal to drive the speakers and processes audio input from a microphone to convert it to computer data.
Creative, Terratec, RealTek, and Turtle Beach are the most notable vendors of consumer sound cards, while E-MU, Yamaha, and Creative are noted for their professional-level cards.

60
Q

What are speaker and microphone jacks?

A

A microphone allows for audio input and recording, while audio playback is achieved via speakers or headphones.
A headset is a device with both microphone and headphones.
Both analog and digital audio equipment is available.
Most analog audio connectors are 3.5 mm (⅛”) jacks.
A standard sound card will have a number of these for different equipment:
■ Audio in (light blue)—audio in (or line in) is a low-level (1V) stereo signal as supplied by most tape decks, video players, tuners, CD players, and so on.
■ Microphone input (pink)—this is generally a mono analog input.
■ Audio out (lime)—audio out (or line out) is a low-level (1V) analog stereo signal suitable for feeding into an amplified speakers or headphones.
■ Audio out (black)—signal for rear speakers in a surround sound system (see below).
■ Audio out (orange)—signal for the subwoofer in a surround sound system.
Higher end sound cards will include an S/PDIF (Sony/Phillips Digital Interface) jack.
S/PDIF can either use coax cabling with RCA connectors or fiber optic cabling and connectors.
S/PDIF is most often used to carry digital signals for surround sound speaker systems.
Many models of microphone, headset, and speaker can also be attached via a USB port or wirelessly via Bluetooth.

61
Q

What are speaker configurations?

A

Sound cards supporting multiple output channels with an appropriate speaker system can provide various levels of playback, from stereo (left and right speakers) to some type of surround sound.
Surround sound uses multiple speakers positioned around the listener to provide a cinematic audio experience.
A 5.1 digital system (Dolby Digital or Digital Theatre System [DTS]) has three front (center, left, and right) speakers, and two rear (left and right) speakers, and a subwoofer for bass sounds.
A 7.1 system (Dolby Digital Plus or DTS-HD) has two extra side speakers.
A speaker system will usually have controls for adjusting volume, bass, and treble plus optionally, an equalizer (EQ) or preset sound effects.

62
Q

What are audio settings?

A

To set up audio, connect the microphone, headset, or speakers to the appropriate ports on the card or motherboard.
Use the Sound applet in Control Panel/Settings to test the hardware and configure settings.
If you have multiple devices, you can choose the defaults here and test levels for audio input and output.
If you have a multimedia keyboard, there are usually keys for adjusting the volume.
Also, laptops have push buttons and special FN keys to adjust the volume.
In Windows, use the icon in the Notification Area to control the volume.

63
Q

What are webcams?

A

Webcams record video images using a digital sensor and usually feature a microphone to record audio. They range in quality from models with low resolution and frame rates (25 fps [frames per second]) to models capable of High Definition resolution at 60 fps. Webcams are used for online video conferencing, as feeds for websites, and as surveillance devices. Webcams can be built into a laptop computer chassis or connected via USB.

64
Q

What are printers and types of printers?

A

Printing has always been associated with PC use. Reading from a screen is comparatively difficult compared to reading from paper.
Printers also meet the need to keep hard copy records of important data.
A printer technology is the mechanism used to make images on the paper.
The most widely-used technologies for general home and office use are inkjet and laser, though others are used for more specialized applications.
■ A laser printer works by fixing a fine powder called toner to the page surface.
The toner is applied using electrostatic charging then fixed using high heat and pressure in the fuser unit, creating a durable printout that does not smear or fade.
A laser printer operates on the whole image as a single item.
This means that laser printers need quite sophisticated processors and large amounts of memory.
■ Inkjets (or ink dispersion) printers are often used for good quality color output.
Inkjets are typically cheap to buy but expensive to run, with high cost consumables such as ink cartridges and high-grade paper.
Compared to laser printers, they are slower and often noisier, making them less popular in office environments, except as a cheap option for low volume
color printing.
Color images are created by combining four inks: Cyan, Magenta, Yellow, and Black (K).
The inks are stored in separate reservoirs, which may be supplied in single or multiple cartridges.
Some of the major vendors include HP, Epson, Canon, Xerox, Brother, OKI, Konica/Minolta, Lexmark, Ricoh, and Samsung.

65
Q

What is the process of installing a printer?

A

A local printer is usually connected to the computer via the USB interface.
Some printers can be connected as network devices, either via wired Ethernet or Wi-Fi.
Finally, a printer might be connected over a Bluetooth link.
As with any other device, the appropriate driver must be installed for a printer to function correctly.
You can either use the setup software supplied with the printer or (in most cases) simply connect the printer and let Windows find a driver.
When you connect a new Plug-and-Play printer, Windows installs drivers automatically, only prompting you if authorization is required or an appropriate driver cannot be found.
Once the driver has been installed all applications will use it to send output to the printer.

66
Q

What is the process of configuring a printer?

A

Printers are configured using the Devices and Printers folder.
Opening a printer object displays its status page while the shortcut menu allows the selection of the default printer and configuration of sharing, properties, printing preferences, and management of the print queue (See what’s printing).

67
Q

What are printer properties and preferences?

A

A local printer can be managed using Printer Properties and Printing Preferences.
Properties allows you to update the driver, print to a different port, configure sharing and permissions, set basic device options (such as whether a duplex unit is installed), and configure default paper types for
different feed trays.
A duplex unit allows the printer to print to both sides of the paper.
The unit turns the sheet over within the printer.
Other options for printers include extra input and output trays and units that can collate output or bind or staple documents automatically.
This dialog also lets you print a test page (off the General tab).
The Print Test Page command shows that a printer is installed and configured correctly.
Preferences sets the default print options.
These settings can also be changed on a per-job basis by clicking the Properties button in the application’s Print dialog.
Alternatively, the printer may come with management software that you can use to change settings.

68
Q

What is a scanner?

A

A scanner is an imaging device, designed to create a digital file from a page of print, photo, or another object.
Typically, scanners handle flat objects, like documents, receipts, or photographs.

69
Q

What are some types of scanners?

A

A flatbed scanner works rather like a photocopier.
The object to be scanned is placed on a glass faceplate and the cover closed to prevent ambient light
affecting the image.
A bright light, usually from a Cold Cathode Fluorescent
Lamp (CCFL), illuminates the object while the image is recorded using a Charge Coupled Device (CCD) array.
A CCD is composed of picture elements (pixels) that generate an electrical charge in proportion to the
intensity of light shined on them.
This is used to create a digital image.
The quality of the scanner depends on its resolution (that is, the number of pixels in the CCD array).
This is measured in pixels per inch (ppi).
You may see dots per inch quoted instead, but this term is generally avoided to prevent confusion with a printer’s output resolution.
Multi-function Devices (MFD) may use a sheet-fed scanner rather than a flatbed one.
The main drawback of sheet-fed scanners is that they may only handle fairly thin paper objects.

70
Q

What is the process of scanning a document?

A

When the scanner has been connected to the PC and configured by Plug-and- Play, it should become available to applications that can use the scan
interface.
Older scanners use TWAIN-based software; modern scanners are more likely to use WIA (Windows Image Acquisition).
The software will present options for the image output format (PDF or JPEG for instance) and tools for
selecting and correcting the image.
Another option may be to use Optical Character Recognition (OCR) software to convert a text image into a computer-editable text document.

71
Q

What are digital cameras?

A

A digital camera stores images on a flash memory-based card, such as CompactFlash or Secure Digital. There are a number of ways to transfer the
images stored on the card from the camera to the computer:
■ Connect the camera to a USB port—this will mount the camera storage as a Windows drive and the pictures can be copied or moved using Explorer.
■ Use a memory card slot—the memory card can be removed from the camera and inserted into a memory card reader on the PC, if available.
■ Use Wi-Fi—a camera that supports wireless networking can make the images folder available as a shared folder on the network.