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module 3 > Module 3 > Flashcards

Module 3 Flashcards

1
Q

On Windows, which application lets you add accounts, change passwords, manage power consumption, and personalize your computer’s environment?

Start Menu

Control Center

Finder

Settings

A

Settings

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2
Q

You are using a program that can run multiple operating systems and manage hardware and storage. What are you most likely using?

Network Attached Storage

Solid State Drive

An Embedded OS

Hypervisor Type 1

A

Hypervisor Type 1

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3
Q

Every Windows system has a database that stores setting changes such as switching the home page of your web browser. What is this called?

Computer system

Embedded OS

Windows Registry

Operating system

A

Windows Registry

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4
Q

Which operating system function has a steeper learning curve and can potentially break the system without careful use of its operations?

Application management

Graphical user interface (GUI)

Service management

Command line interface (CLI)

A

Command line interface (CLI)

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5
Q

A user was working on a spreadsheet when the application became unresponsive. After waiting several minutes, the application is still unresponsive. Which of the following is the BEST action for the user to take?

Reinstall the application

Continue to wait

Repair the application

Use Task Manager to end task

A

Use Task Manager to end task

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6
Q

Joe, a bookkeeper, works in a cubicle environment and is often called away from his desk. Joe doesn’t want to sign out of his computer each time he leaves.

Which of the following are the BEST solutions for securing Joe’s workstation? (Select two).

Set a strong password.

Configure the screen saver to require a password.

Change the default account names and passwords.

Apply multifactor authentication.

Configure the screen lock to be applied after a short period of non-use.

A

Configure the screen saver to require a password.

Configure the screen lock to be applied after a short period of non-use.

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7
Q

Computers work by executing lists of instructions. Sometimes, computers need to run multiple lists of instructions at the same time.

What is another name for the instructions?

Tasks

Processes

Services

Modules

A

Processes

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8
Q

Which of the following describes the firmware in gaming consoles, TVs, and smart cars?

Answer

Access control

Graphical User Interface

Device management

Embedded OS

A

Embedded OS

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9
Q

While browsing the Internet on a Windows 10 workstation, the Internet Explorer browser window hangs and stops responding. Which Task Manager tab would you use to end Internet Explorer? (Select two.)

Startup

Services

Performance

Processes

Details

A

Processes

Details

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10
Q

Which of the following is NOT an example of an operating system?

Microsoft

Windows

Linux

Android

A

Microsoft

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11
Q

Which component gets things running until the operating system takes over?

CPU

BIOS

Memory

Firmware

A

BIOS

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12
Q

Disk cleaners, antivirus software, backup tools, and file compressors are which kind of system software?

Firmware

Utility Software

Operating System

Device Drivers

A

Utility Software

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13
Q

You need to test a version of macOS but only have a Windows computer. What technology could you use?

Firmware/BIOS

Supercomputer

Virtualization

Embedded OS

A

Virtualization

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14
Q

Which category of system software provides a platform for application software to run on?

Utility Software

Operating System

Device Drivers

Firmware

A

Operating System

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15
Q

Which kind of system software is preinstalled on electronic products like blenders, automobiles, and televisions?

Utility Software

Firmware

Device Drivers

Operating System

A

Firmware

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16
Q

You recently purchased a new sound card and installed it in a free PCI slot in your computer. You plug in your old speakers, but you don’t get any sound. You have checked all cable connections, and they are secure. You have also ensured that the speaker volume is appropriately adjusted and isn’t muted.

Which of the following BEST describes the next step you should perform?

Replace the speakers.

Check the vendor’s website for an updated driver.

Manually change the IRQ settings for the card.

Replace your sound card.

A

Check the vendor’s website for an updated driver.

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17
Q

Carrol purchased a new printer and attached it to her workstation with a USB cable. The printer is powered on, but the computer does not recognize the printer. Which of the following should Carrol do next to be able to send print jobs to the printer?

Upgrade the firmware on the printer

Check for operating system updates

Connect the printer to the network instead of a USB cable

Install the latest printer driver

A

Install the latest printer driver

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18
Q

As a member of the help desk administration team, you’ve been assigned to update the driver for the network adapter that is installed on most of the machines in your department. You have a copy of the latest driver on a USB flash drive. Which Windows utility will allow you to manually update this new driver?

Network and Sharing Center

Internet Properties

Driver Manager

Device Manager

A

Device Manager

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19
Q

Which kind of system software tells the computer how to communicate with peripherals, such as a printer or scanner?

Firmware

Device drivers

Operating System

Utility software

A

Device drivers

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20
Q

If you select a file on your desktop and delete it, what happens to the file?

It is moved to the Recycle bin and deleted later.

Its filename is removed and it is deleted later.

It is immediately deleted and removed from the storage media.

It is moved to the Recycle bin.

A

It is moved to the Recycle bin.

21
Q

Alex, a system administrator, wants to grant NTFS permissions to a user so they can view and change files but not change permissions. Which of the following permissions should be used?

Read

Modify

Full Control

Read & Execute

A

Modify

22
Q

On a Linux system which directory contains applications and files used by users?

/home

/etc

/bin

/usr

A

/usr

23
Q

Which permission option lets a user view files but not change them?

Read

Read/Write

Administrator

Owner

A

Read

24
Q

In Windows PowerShell, which key can be used to autocomplete a command?

Ctrl

Alt

Shift

Tab

A

Tab

25
Q

What type of file system is NTFS?

log-structured

Copy-on-write

Journaling

Soft updates

A

Journaling

26
Q

Which of the following operating systems require a file extension to execute a program?

Windows

Android

Linux

MAC OS

A

Windows

27
Q

Designations at the end of file names such as .docx and .html are called _____________.

File extensions

file permissions

File domains

File properties

A

File extensions

28
Q

Which of the following commands is used to navigate to different folders in Command Prompt?

rd

cd

dir

md

A

cd

29
Q

Mary needs to copy her report.txt file to final_report.txt. Which command will allow her to do this?

copy report.txt final_report.txt

copy final_report.txt report.txt

copy final_report.txt

copy report.txt to final_report.txt

A

copy report.txt final_report.txt

30
Q

Windows stores print jobs in a temporary file on the hard drive. What is this file called?

Print Spooler

Print Manager

Print queue

Print driver

A

Print queue

31
Q

Janice installed a printer on her computer and shared it with Steve. Steve configured the printer on his computer and was able to print a test page. Later on that day, Steve attempts to print but gets an error that the printer is not responding.

Which of the following would be the MOST LIKELY reason for this?

Janice has turned off her computer

Janice is not connected to the network

Steve is not connected to the network

Incorrect printer driver

A

Janice has turned off her computer

32
Q

Julie has 3 printers installed on her Windows 10 computer and wants to set one of them as the default printer. Where would she go to do this?

Control Panel > Printers and scanners

Control Panel > Devices > Printers & scanners

Settings > Devices > Printers & scanners

settings > Printers & scanners

A

Settings > Devices > Printers & scanners

33
Q

Where is the BEST place to obtain the latest printer driver?

Manufacturer’s website

Microsoft’s website

Printer reseller

Windows Update

A

Manufacturer’s website

34
Q

___________________creates print jobs and sends them to the printer.

BIOS/CMOS

application

queue

driver

A

application

35
Q

You can share a locally connected printer on the network so others can send print jobs to the printer through your computer.

False

True

A

True

36
Q

Where would you go to cancel a print job?

Print Spooler

Print Manager

Print driver

Print queue

A

Print queue

37
Q

Which component is responsible for reformatting print jobs so that the printer can understand and process them?

Print queue

Print Manager

Print driver

Print Spooler

A

Print driver

38
Q

Which of the following is a proper path name to a shared network printer?

\computer_name\printer_name

\computer_name\printer_name

\network_name\printer_name

\network_name\printer_name

A

\computer_name\printer_name

39
Q

Jessica has connected her new printer to her Windows 10 computer, but Windows is not recognizing it. What should she do?

Reset the USB cable

Power cycle the printer

Install the latest driver

Restart Windows

A

Install the latest driver

40
Q

Which of the following is the first step in verifying that a problem has been fixed?

Running the computer for an extended time period

Opening the program

Running a virus scan

Rebooting the system

A

Rebooting the system

41
Q

Which of the following key combinations lets you open Task Manager?

CTRL, ALT, DELETE

CTRL, ALT, Enter

CTRL, Shift, Enter

CTRL, Shift, Delete

A

CTRL, ALT, DELETE

42
Q

Which Windows tool shows currently running programs and can be used to end a process?

Services

Task Manager

Control Panel

Apps & features

A

Task Manager

43
Q

Sarah turned on her computer and noticed that some important documents that were stored in her User folder are now missing. Which of the following would be the MOST LIKELY cause?

Software crash

System crash

System slowdown

Malware infection

A

Malware infection

44
Q

Which of the following keys is used to enter Safe Mode on a Windows computer?

F5

F8

Shift

CTRL

A

F8

45
Q

Which tab in Task Manager can be used to manage programs that load with Windows?

Services

Startup

Performance

Processes

A

Startup

46
Q

Which of the following is the BEST way to handle a program that is unresponsive?

Force-close the program

Uninstall and reinstall the program

Reboot the computer

Run a virus scan

A

Force-close the program

47
Q

Martin’s computer suddenly displayed a blue screen and then restarted. Which of the following BEST describes what happened?

Program force-close

Software crash

System slowdown

System crash

A

System crash

48
Q

Which of the following is used to force-close a program on an Apple computer?

CTRL, Command, Escape

CTRL, Command, Delete

Option, Command, Delete

Option, Command, Escape

A

Option, Command, Escape

49
Q

Tasks are stored in folders in the _____________ Library

Task Manager

Process Manager

Task Scheduler

Performance

A

Task Scheduler

module 3 (7 decks)

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