Module 3 Flashcards by Nathan Alfaro

On Windows, which application lets you add accounts, change passwords, manage power consumption, and personalize your computer’s environment?

Start Menu

Control Center

Finder

Settings

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You are using a program that can run multiple operating systems and manage hardware and storage. What are you most likely using?

Network Attached Storage

Solid State Drive

An Embedded OS

Hypervisor Type 1

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Every Windows system has a database that stores setting changes such as switching the home page of your web browser. What is this called?

Computer system

Embedded OS

Windows Registry

Operating system

Windows Registry

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Which operating system function has a steeper learning curve and can potentially break the system without careful use of its operations?

Application management

Graphical user interface (GUI)

Service management

Command line interface (CLI)

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A user was working on a spreadsheet when the application became unresponsive. After waiting several minutes, the application is still unresponsive. Which of the following is the BEST action for the user to take?

Reinstall the application

Continue to wait

Repair the application

Use Task Manager to end task

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Joe, a bookkeeper, works in a cubicle environment and is often called away from his desk. Joe doesn’t want to sign out of his computer each time he leaves.

Which of the following are the BEST solutions for securing Joe’s workstation? (Select two).

Set a strong password.

Configure the screen saver to require a password.

Change the default account names and passwords.

Apply multifactor authentication.

Configure the screen lock to be applied after a short period of non-use.

Configure the screen saver to require a password.

Configure the screen lock to be applied after a short period of non-use.

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Computers work by executing lists of instructions. Sometimes, computers need to run multiple lists of instructions at the same time.

What is another name for the instructions?

Tasks

Processes

Services

Modules

Processes

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Which of the following describes the firmware in gaming consoles, TVs, and smart cars?

Answer

Access control

Graphical User Interface

Device management

Embedded OS

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While browsing the Internet on a Windows 10 workstation, the Internet Explorer browser window hangs and stops responding. Which Task Manager tab would you use to end Internet Explorer? (Select two.)

Startup

Services

Performance

Processes

Details

Processes

Details

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Which of the following is NOT an example of an operating system?

Microsoft

Windows

Linux

Android

Microsoft

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Which component gets things running until the operating system takes over?

CPU

BIOS

Memory

Firmware

BIOS

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Disk cleaners, antivirus software, backup tools, and file compressors are which kind of system software?

Firmware

Utility Software

Operating System

Device Drivers

Utility Software

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You need to test a version of macOS but only have a Windows computer. What technology could you use?

Firmware/BIOS

Supercomputer

Virtualization

Embedded OS

Virtualization

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Which category of system software provides a platform for application software to run on?

Utility Software

Operating System

Device Drivers

Firmware

Operating System

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Which kind of system software is preinstalled on electronic products like blenders, automobiles, and televisions?

Utility Software

Firmware

Device Drivers

Operating System

Firmware

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You recently purchased a new sound card and installed it in a free PCI slot in your computer. You plug in your old speakers, but you don’t get any sound. You have checked all cable connections, and they are secure. You have also ensured that the speaker volume is appropriately adjusted and isn’t muted.

Which of the following BEST describes the next step you should perform?

Replace the speakers.

Check the vendor’s website for an updated driver.

Manually change the IRQ settings for the card.

Replace your sound card.

Check the vendor’s website for an updated driver.

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Carrol purchased a new printer and attached it to her workstation with a USB cable. The printer is powered on, but the computer does not recognize the printer. Which of the following should Carrol do next to be able to send print jobs to the printer?

Upgrade the firmware on the printer

Check for operating system updates

Connect the printer to the network instead of a USB cable

Install the latest printer driver

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As a member of the help desk administration team, you’ve been assigned to update the driver for the network adapter that is installed on most of the machines in your department. You have a copy of the latest driver on a USB flash drive. Which Windows utility will allow you to manually update this new driver?

Network and Sharing Center

Internet Properties

Driver Manager

Device Manager

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Which kind of system software tells the computer how to communicate with peripherals, such as a printer or scanner?

Firmware

Device drivers

Operating System

Utility software

Device drivers

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If you select a file on your desktop and delete it, what happens to the file?

It is moved to the Recycle bin and deleted later.

Its filename is removed and it is deleted later.

It is immediately deleted and removed from the storage media.

It is moved to the Recycle bin.

Alex, a system administrator, wants to grant NTFS permissions to a user so they can view and change files but not change permissions. Which of the following permissions should be used?

Read

Modify

Full Control

Read & Execute

Modify

On a Linux system which directory contains applications and files used by users?

/home

/etc

/bin

/usr

Which permission option lets a user view files but not change them?

Read

Read/Write

Administrator

Owner

Read

In Windows PowerShell, which key can be used to autocomplete a command?

Ctrl

Alt

Shift

Tab

What type of file system is NTFS? log-structured Copy-on-write Journaling Soft updates

Journaling

Which of the following operating systems require a file extension to execute a program? Windows Android Linux MAC OS

Windows

Designations at the end of file names such as .docx and .html are called _____________. File extensions file permissions File domains File properties

File extensions

Which of the following commands is used to navigate to different folders in Command Prompt? rd cd dir md

Mary needs to copy her report.txt file to final_report.txt. Which command will allow her to do this? copy report.txt final_report.txt copy final_report.txt report.txt copy final_report.txt copy report.txt to final_report.txt

copy report.txt final_report.txt

Windows stores print jobs in a temporary file on the hard drive. What is this file called? Print Spooler Print Manager Print queue Print driver

Print queue

Janice installed a printer on her computer and shared it with Steve. Steve configured the printer on his computer and was able to print a test page. Later on that day, Steve attempts to print but gets an error that the printer is not responding. Which of the following would be the MOST LIKELY reason for this? Janice has turned off her computer Janice is not connected to the network Steve is not connected to the network Incorrect printer driver

Janice has turned off her computer

Julie has 3 printers installed on her Windows 10 computer and wants to set one of them as the default printer. Where would she go to do this? Control Panel > Printers and scanners Control Panel > Devices > Printers & scanners Settings > Devices > Printers & scanners settings > Printers & scanners

Settings > Devices > Printers & scanners

Where is the BEST place to obtain the latest printer driver? Manufacturer's website Microsoft's website Printer reseller Windows Update

Manufacturer's website

___________________creates print jobs and sends them to the printer. BIOS/CMOS application queue driver

application

You can share a locally connected printer on the network so others can send print jobs to the printer through your computer. False True

True

Where would you go to cancel a print job? Print Spooler Print Manager Print driver Print queue

Print queue

Which component is responsible for reformatting print jobs so that the printer can understand and process them? Print queue Print Manager Print driver Print Spooler

Print driver

Which of the following is a proper path name to a shared network printer? \computer_name\\printer_name \\computer_name\printer_name \network_name\\printer_name \\network_name\printer_name

\\computer_name\printer_name

Jessica has connected her new printer to her Windows 10 computer, but Windows is not recognizing it. What should she do? Reset the USB cable Power cycle the printer Install the latest driver Restart Windows

Install the latest driver

Which of the following is the first step in verifying that a problem has been fixed? Running the computer for an extended time period Opening the program Running a virus scan Rebooting the system

Rebooting the system

Which of the following key combinations lets you open Task Manager? CTRL, ALT, DELETE CTRL, ALT, Enter CTRL, Shift, Enter CTRL, Shift, Delete

CTRL, ALT, DELETE

Which Windows tool shows currently running programs and can be used to end a process? Services Task Manager Control Panel Apps & features

Task Manager

Sarah turned on her computer and noticed that some important documents that were stored in her User folder are now missing. Which of the following would be the MOST LIKELY cause? Software crash System crash System slowdown Malware infection

Malware infection

Which of the following keys is used to enter Safe Mode on a Windows computer? F5 F8 Shift CTRL

Which tab in Task Manager can be used to manage programs that load with Windows? Services Startup Performance Processes

Startup

Which of the following is the BEST way to handle a program that is unresponsive? Force-close the program Uninstall and reinstall the program Reboot the computer Run a virus scan

Force-close the program

Martin's computer suddenly displayed a blue screen and then restarted. Which of the following BEST describes what happened? Program force-close Software crash System slowdown System crash

System crash

Which of the following is used to force-close a program on an Apple computer? CTRL, Command, Escape CTRL, Command, Delete Option, Command, Delete Option, Command, Escape

Option, Command, Escape

Tasks are stored in folders in the _____________ Library Task Manager Process Manager Task Scheduler Performance

Task Scheduler