Module 3 Flashcards

1
Q

Marketing mix (7Ps)

A
Product
Price
Place
Promotion
Physical evidence
People
Process
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2
Q

Life Cycle

A
Start up 
Growth
Shakeout 
Maturity 
Decline
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3
Q

Characteristics of Start up stage

A

High unit costs
High overhead costs
Low sales volume
Few businesses in the industry with low levels of competition
Low price sensitivity among customers, more focus on uniqueness as a basis for competition
High prices
Low profit

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4
Q

Characteristics of growth stage

A

Decreasing cost due to economies of scale
Significant increases in sales volume due to products gaining in popularity
Increasing levels of competition
Competition often still based around differentiation, with leading brands emerging
Falling prices
Growing profit

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5
Q

Characteristics of shakeout stage

A

Transitional stage - there is still sales growth, but this growth has slowed significantly

Market leaders:
Strong market share, allowing significant economies of scale
Strong brand
Falling prices 
Growing profits 
Other businesses l:
Weak market share 
Weaker brand
Falling prices 
Falling profits 
May exit market through sale or business or insolvency
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6
Q

Characteristics of maturity stage

A

Where the industry has been long established or ‘mainstream’ and its products/ services are taken for granted.

Characteristics:
Costs low due to economies of scale and relatively low development costs
Maximum sales volumes and so product variations or discounts/rebates may be required to encourage sales
Customers primary focus is cost
High profits for market leaders with dominant brands
Continuing consolidation through mergers and acquisitions

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7
Q

Decline stage

A

Product/service is experiencing falling demand. Sales often fall as a result of substitute products or services with superior performance or lower price

Characteristics:
Decreasing costs
Decreasing sales volumes
Market saturation
Intense pressure on prices due to market saturation and perception of product/services as inferior
Falling profits
Continuing market exit due to falling profits and strategic refocusing on market for substitutes

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8
Q

Industry Barriers

A
Capital 
Differentiation 
Advertising 
Switching costs 
Distribution channels 
Supply channels
Intellectual property 
Taxes
Laws and regulations 
Retaliation
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