Module 3 Flashcards
Unmanned Aerial Systems are licensed under what FAR part? (1 answer)
Part 107
FAA’s Unmanned Aerial Systems Integration Office predicts how many licensed operators by 2020?
400k - 2.3 Mil
Unmanned Aerial Systems describe all the components required to operate a UAV, name them (4 answers)
Ground control station
payload
data link
vehicle itself
What is the difference between a Unmanned Aerial Vehicle (UAV) and Remotely Piloted Vehicle (RPV)?
- The definition of an RPV is when an operator at a remote site actually pilots a “true” RPV
- UAV may be either piloted or programmed to fly autonomous missions
What is the purist definition of a “Drone”
Something that flies in a dull monotonous, and indifferent manner
What are the three classes of unmanned aerial systems (UAS)?
1) Public
2) Civil
3) Model Aircraft
Define a Public UAS
Aircraft operated by the US Government or another entity authorized to operate on the governments’ behalf
Define a Civil UAS
Aircraft that does not qualify as public and may be used to perform commercial or other non-hobby operations in low-risk controlled environments
Define a Model Aircraft
Drones weighing 55 lbs or less and used by hobbyist
Model Aircraft and Part 107 operators must fly below what ceiling height?
400’
Model aircraft operators must not fly how close to an airport?
5 miles
What exception do model aircraft operators have to fly closer to an airport than what is allowed?
Contact the airport and ATCT
What FAR Part refers to model aircraft hobbyists?
Part 101
Part 107 is for which of the 3 classes of Unmanned Aerial Systems?
Civil
If you want to operate a drone that does not fit into Part 101 or Part 107 you must apply for what?
Certificate of Waiver or Authorization (COA)
What must an operator have to operate a UAV under Part 107? (1 item)
Remote Pilot Airmen Certificate
To receive a Remote Pilot Airmen Certificate the applicant must do what?
Pass an aeronautical knowledge test
What is the maximum speed a drone can fly with a Remote Pilot Airmen Certificate under Part 107?
100 MPH
What visibility distance is required to operate a UAV with a Remote Pilot Airmen Certificate under Part 107?
3 miles or greater from the control station
What times of day are you allowed to operate a UAV with a Remote Pilot Airmen Certificate under Part 107
30 minutes before sunrise to 30 minutes after sunset with appropriate anti-collision lighting
What is the line of sight requirement to operate a UAV with a Remote Pilot Airmen Certificate under Part 107?
Drone is operated Line of Sight or first person view with a LOS observer
UAV cannot operate where with a Remote Pilot Airmen Certificate under Part 107? 3 answers
- Over anyone not participating in the operation
- Under a covered structure
- Inside a covered vehicle
Can UAV operate from a moving vehicle with a Remote Pilot Airmen Certificate under Part 107?
No unless it’s flying in a sparsely populated area
What airspace can a UAV operate without contacting ATC for approval with a Remote Pilot Airmen Certificate under Part 107?
Class G Airspace
What airspace can a UAV operate ONLY WITH contacting ATC for approval with a Remote Pilot Airmen Certificate under Part 107?
Class B,C,D,E
What are the restrictions on carrying an external load by a UAV with a Remote Pilot Airmen Certificate under Part 107?
- Total weight must remain below 55 lbs
2. Stay within state boundaries
Can a UAV carry a load for compensation or hire?
Yes, as long as they stay within the external load restrictions
UAVs with an N-number and designated as a public aircraft must be authorized through what?
Certificate of Authority
What airspace can a certificate of authority UAV fly in?
Operations can be technically granted outside of Class B airspace, but most public organizations are limited to D,E, and G
Operation of a UAV with a certificate of authority typically takes 3 people, name them
- Pilot in Command
- Visual Observer
- Ground Control Operator
All COA programs must incorporate what outlined in which AC?
a Safety Management System
AC 120-92
6 test sites were selected for UAV research at GA facilities. What 5 things were they researching?
- Standards for unmanned aircraft categories
- traffic control procedures with NextGen
- sense and avoid technologies
- differing climates, airworthiness, and reliable data links
- UAS Failure mode testing
What are some uses of UAVs that the Mesa County Sheriff’s department uses it for? 3 uses
- Search and Rescue operations
- Monitoring wild fires
- Broad area suspect searches
Part 139 places responsibility on _______ to exercise control over tenant fueling practices
Airport Management
Airport management must establish fueling practices and standards with regards to? (3 things)
- Facilities
- Procedures
- Training of fueling personnel
What are the four parts to the fire “tetrahedron”
- Combustible material
- Oxygen
- Heat or Ignition Source
- The chemical chain reaction
Which one of the four in the fire tetrahedron does foam remove to stop a fire?
Oxygen
The degree or ease of ignition with regards to a fire is known as ?
Flash Point
Which has more explosive potential - Avgas or Jet A?
Avgas
Where is the FAA’s major efforts made to reduce or eliminate fire or explosion risk?
Identifying and preventing ignition sources
Name sources of ignition (6)
- Lightning
- Open Flame
- electrical spark
- static discharge
- chemical reaction
- Any heat source that can raise/ignite the fuel-air vapor mix
Material with a flash point over 100 degrees is what?
Combustible
Avgas has a flash point below 100 degrees, it is considered what?
Flammable
Flammable material has a flash point and vapor pressure of what
Below 100 F and/or a vapor pressure below 40 psi
What is the primary role of terminal operations?
To keep people and vehicles moving safely and efficiently
What programs have been shown to be effective in improving the passenger experience in terminals?
Airport Ambassador Programs
What do airport ambassadors typically provide in a terminal?
Information and assistance to passengers
What significant challenges have hampered the ability of the Airport Executive to provide a positive customer experience to passengers? (3 answers)
- Airline Pricing
- Staffing
- Operational Models
What have many airports done to counter the issues of travel experience for passengers? (5 answers)
- Hired their own customer service personnel
- Created information booths
- Hired contractors to manage line queues
- Brought in therapy dogs
- Play calming music throughout the the terminal
What does a good experience at an airport lead to? ( 3 answers)
- Customer Loyalty
- Positive word of mouth marketing
- Increased non-aeronautical revenue
What is a second hand effect of Airport Executives managing the customer satisfaction process?
- More safety and security because passengers are more orderly
What terminal process consists of touch-screen monitors at the counters or kiosks set up in the terminal which allow a passenger to complete the functions that a ticket agent would normally perform?
Self Ticketing
What does self ticketing do to help airlines?
It helps the airline reduce labor requirements
Efforts to reduce congestion at the ticket counter have resulted in an increased use of what outside the terminal?
curbside check-in
Ticketing congestion has been reduced my placing what computerized mechanism throughout terminals?
Flight Information Display Systems (FIDS)
What do Flight Information Display Systems (FIDS) typically display? ( 2 answers)
Information regarding
1) Airlines
2) the Airport
What is the name of the system to reduce ticketing congestion with computerized mechanisms throughout the terminal hosted by the airport and not a single airline?
Multi-User Flight Information Display Systems (FIDS)
What are the five essential customer touch points Airport Executives can use to positively influence the passenger experience?
- Physical
- Subliminal
- Communicative
- Procedural
- Human
The essential customer touch point that one might experience by visiting an airport website is?
Communicative
The essential customer touch point that one might experience by the where the restrooms are located in an airport is
Physical
The essential customer touch point that one might experience when going through the security checkpoint is?
Procedural
The essential customer touch point that one might experience by the overall atmosphere of an airport is?
Subliminal
The essential customer touch point that one might experience when they have an interaction with the ground based flight crew is
Human
An airport employee who purchases food at the airport is considered what kind of airport customer?
External Customer
An airline employee purchasing a reduced fare flight ticket from their own airline is considered what kind of customer at the airport?
Internal Customer
What are some examples of an external customer?
- Passengers
- Visitors (meeters-greeters)
- Airport Employees buying food at the airport
- People doing business at the airport
What is the definition of an internal customer?
Internal customers are employees or business departments who receive services from other employees or business departments of the same organization
At any given time it is estimated that what % of the airport passenger population has a special or functional need?
15%
What do customers expect of terminal facilities? (6 items)
- Clean
- Short Lines
- Clear wayfinding
- Friendly Staff
- Ease of access
- Comfortable Gate waiting areas
What do airport customers expect with concessions?
3 items
- Good Food
- Good Value (not too much above street pricing)
- Relaxed open airport ambience
The airport can set the level of customer service for the airport, communicate the airport brand, ensure a reliable level of performance, and manage customer expectations by publishing what?
Airport Customer Service Standards
What should Airport Customer Service Standards focus on? (5)
- Condition/Cleanliness
- Efficiency
- Employee Behavior and knowledge
- Wayfinding
- Ways to minimize construction effects on customers
One use what to size food and beverage services?
Applying Use Factors
How does one determine a Use Factor with regards to sizing a food and beverage service?
Divide daily average transactions by the average daily enplanements
What are some examples of specialty retail kiosks in a terminal? (3 examples)
- ATM
- Foreign Exchange Services
- Internet Kiosks
What is the definition of a concessionaire?
Companies that have been granted a contract to provide goods or services at the airport
What are some examples of concession minimum operating requirements at an airport? (3 answers)
- Hours of operation
- cleanliness
- other standards of customer service performance
A robust concession program can increase what two things at an airport?
- Internal Revenue
2. Customer Satisfaction
The success of a concessionaire is based on what factors? (5 factors)
- Passenger Volume
- Quality/Variety of concessions
- Amount of Intl. traffic
- Terminal Configuration
- Customer Dwell time
Recent trends regarding terminal concessions show that passengers are looking for what kind of food options?
Healthier options
Effective concession placement can also assist with ________ by locating Flight Information Display Screens (FIDS) close to concessions and gate areas
Airport operational efficiencies
The timely collection and dissemination of airport condition information to air carriers especially relating to unsafe conditions or nonconformance with FAA standards or the Airport Certification Manual is required under what FAR?
Part 139
The primary system to convey safety information to airport users is known as what?
NOTAMs
Define a NOTAM
A notice containing information that is not known sufficiently in advance to publicize by other means about the establishment, condition, or change in component the timely knowledge in which is essential to personnel concerned with flight operation.
A notice containing information that is not known sufficiently in advance to publicize by other means about the establishment, condition, or change in component the timely knowledge in which is essential to personnel concerned with flight operation is what?
NOTAM
NOTAMs are used to disseminate information of unanticipated or temporary changes to components or hazards in the National Airspace System (NAS) until what publications can be ammended?
Aeronautical Charts
Airport operators have a duty to put out NOTAMs regarding what at an airport? (2 answers)
Changes in
- Airport Procedures
- Physical Facilities
According to Part 139.343 Noncomplying conditions what happens if an element of Part 139 is no longer met?
Air carrier activity in that area must be halted
Due to construction, Runway 15/33 of the airfield is no longer accessible by the ARFF facility. A private pilot is flying in and requests use of Runway 15/33 what happens?
He is allowed. Part 139 only refers to air carrier operations
Due to construction, Runway 15/33 of the airfield is no longer accessible by the ARFF facility. An airliner is flying in and requests use of Runway 15/33 what happens?
This is not allowed. Due to noncomplying conditions, Air carrier activity in that area must be halted
Who has overall national management responsibility for the NOTAM system?
National Flight Data Center (NFDC)
Any NOTAM that is not part of the military system is considered what kind of NOTAM?
Civil
Chilicothe Municipal Airport in Missouri has some snow on the runway. What kind of NOTAM does the airport manager issue?
Field Condition (FICON) NOTAM
The Cleveland ARTCC has issued a NOTAM regarding a Temporary Flight Restriction affecting 12 of the areas airports. What kind of NOTAM is this?
Center Area NOTAM
There is a Navy fighter pilot exercise going on overhead, what type of NOTAM is issued
Military NOTAM
Farmington Regional Airport allows pilots to call in their own NOTAMs regarding field conditions under a Letter of Agreement. Until the NOTAM is confirmed by airport management, this kind of NOTAM is considered what?
A (U) NOTAM
On September 11, 2001 a NOTAM was issued which called all flight operations to cease. What kind of NOTAM was this?
FDC NOTAM
What kind of NOTAM is issued locally and/or beyond the area of responsibility of a Flight Service Station?
NOTAM (D)
At Cape Girardeau airport there was a change in Instrument Approach procedure and it has not been updated in the aeronautical charts yet. What needs to be issued?
An FDC NOTAM
Lee’s Summit airport just had a construction project temporarily disable the runway High Intensity Runway Lights (HIRL) what needs to be issued?
A NOTAM (D)
An airport is permitted to notify air carrier offices and tenants by telephone, fax, computer, etc. as long as these alternative methods are identified and approved in what?
Airport Certification Manual (ACM)
FICON Notam issuance is whose responsibility?
Airport Management is responsible for field condition notification
If a Letter of Agreement exists, who besides Airport Management can issue a FICON NOTAM?
ATCT
A NOTAM includes what information? 5 Items
- Affected Airport facility and component
- Description of the affected component that prompted the NOTAM
- The period of time the component will be affected
- Name, Address, Phone # of person issuing the NOTAM
- Who will be receiving copies of the NOTAM
NOTAM issuance procedures at an airport with air carrier service are required documentation in what document?
Airport Certification Manual (ACM)
Airports certificated under Part 139 must describe what regarding NOTAMs in their Airport Certification Manual (ACM)? (2 answers)
- NOTAM issuance procedures
2. A list of personnel authorized to issue NOTAMs for the Airport
What is required so that an airport manager can quickly access NOTAMs that are in effect and those that are not?
a NOTAM log
Who disseminates an FDC NOTAM?
National Flight Data Center (NFDC)
Most airports use a software called NOTAM manager, which provides a tie in to what system?
FAA’s Digital NOTAM system
Who approves NOTAMs and posts them electronically within seconds?
Flight Service Specialists
What is the core of the Part 139 FAA overview process? (3 Things)
- FAA Certifies a commercial service Airport
- FAA approves the standards for which the airport will be operated through the Airport Certification Manual (ACM)
- FAA periodically checks for compliance
Whose primary responsibility is it to ensure compliance with the Airport Certification Manual?
Airport Operator through the inspection process
Title 14 Part 139 requires the airport operator to have an airport safety ____________ program that monitors specific airport conditions in order to identify when prompt corrective actions must be taken
Self-inspection
An effective __________ program enables the airport operator to conduct uninterrupted day-to-day operations in compliance with _________ standards
Self Inspection
Part 139
Primary attention in self inspection is given to what operational items? (12)
- Pavement Areas
- Safety Areas
- Signs, Marking, Lights
- Aircraft Rescue and Firefighting
- Fueling Operations
- Navaids
- Ground Vehicles
- Obstructions
- Public Protection
- Wildlife Hazard Management
- Construction
- Snow and Ice Control
Who has overall supervision and responsibility of an air carrier apron with regard to Part 139 inspection?
Airport Management
What are the 4 components of safety self-inspection
- Regularly Scheduled Inspection
- Periodic Inspection
- Continuous Surveillance Inspection
- Special Inspection
This type of inspection is made after an unusual event or complaint.
Special Inspection
What kind of inspection is made based on airport conditions that develop gradually
Periodic Inspection
Airport Fueling operations should be inspected in what way?
Continuous Inspection
At what times should regularly scheduled inspections occur?
- 1 inspection before the beginning of air carrier flight operations during the day.
- At least one at night if night air carrier operations are to be conducted
An inspection that occurs after a thunderstorm would be considered what kind of inspection?
Special Inspection
Inspection of FOD is considered what kind of inspection?
Continuous Inspection
What 3 items should a Part 139 Inspector Carry
- VHF Radio
- Checklist of items to inspect
- Airport Layout Map
Inspection of suveying pavement for rubber build up is considered what kind of inspection?
Periodic Inspection
At the end of construction activity to ensure no unsafe conditions remain is considered what kind of inspection
Special Inspection
Checking navigational aids is considered what kind of inspection
Periodic Inspection
When is best practice times to conduct regularly scheduled inspections?
During times when aircraft activity is minimal to create the least impact on operations
Surveillance of Wildlife activities is considered what kind of inspection
Continuous
Surveying for faded signs is considered what kind of inspection
Periodic
Where should special inspections be documented?
On the appropriate portions of the regularly scheduled inspection check list
An effective safety self inspection program includes procedures for what?
Reporting and correcting deficiencies
Why is it important to use a safety self-inspection checklist?
Because it
1) constitutes as a written record of conditions noted
2) acts as a check on follow up actions taken
What should the operator do to report conditions that could have an immediate and critical impact on safety of aircraft operations
Issue a NOTAM
Regularly Scheduled inspection Checklists must be retained for Part 139 airports for how long?
12 Consecutive Calendar Months
A regularly schedule inspection checklist is made on 10/14/2017. When must it be retained until?
10/31/2018
A regularly scheduled inspection checklist is made on 3/2/2018. When must it be retained until
3/31/2019
Airport personnel that conduct self safety inspections should receive training in the following areas? (6)
- Airport Familiarization
- Airport Emergency Plan
- NOTAM Procedures
- Procedures for handling pedestrians and ground vehicles in the movement area
- Airport inspection procedures and discrepancy reporting
- Knowledge and use of correct radio communication phraseology as specified in the Aeronautic Information Manual
If construction is in progress inspectors should be familiar with what document?
Construction Safety Plan
Sufficiently Qualified Personnel Exist if ________
All the requirements of the Airport Certification Manual (ACM) are properly performed
If all the requirements of the Airport Certification Manual (ACM) are properly performed then _________ exist.
Sufficiently Qualified Personnel
Personnel with routine access and necessity to the movement area must receive _________
Initial Training
After receiving initial training, personnel with routine access and necessity to the movement area must receive recurrent training every __________
12 months
Recurrent training for personnel with routine access and necessity to the movement area happens every 12 months on what?
Operations and safety measures withing the Airport Movement Area (AMA)
Part 139 requires airports to keep and maintain records on what data? (4)
- Training
- Inspection
- Incident
- Condition
Records of training for personnel who are allowed to operate in the movement area and individuals trained as inspectors under the self-inspection program are required to be kept for?
24 CCM
What programs provide record keeping functions for Part 139 compliance?
AAAE’s Interactive Employee Training (IET) learning management system
As part of Part 139 the following records must be kept for 12 consecutive calendar months? (4)
- Airfield Inspection Reports
- NOTAMs
- Fueling Inspections
- Accident and Incident Reports
Which kinds of runway lights have steps in intensity?
High Intensity Runway Lights (HIRL)
Medium Intensity Runway Lights (MIRL)
Which number is typically the highest intensity for runway lights?
7
Many airports that are not staffed 24 hours install what kind of lighting?
Pilot Controlled Lighting
How does Pilot Controlled Lighting Work?
The pilot keys the aircraft’s radio microphone with a switch a predetermined number of times
What are 2 pros for Pilot Controlled Lighting?
- Safer for pilots
2. Reduce’s airports operating and maintenance costs
What color are runway edge lights typically?
White
When are runway edge lights not white?
1) on instrument runways when:
2) yellow edge lights replace the white the last 2,000 feet or 1/2 the runway length whichever is less
What color are runway centerline lights typically?
White in the direction of landing
When are runway centerline lights not white?
If the following are true
1) On a precision runway
2) 3000’ left on the runway to 1000’ left on the runway alternates red/white
3) At 1000’ left, turns all red
What color are taxiway centerline lights?
Green
What color are taxiway edge lights?
Blue
Fergus Falls airport has a 3,000’ instrument runway. What color are the runway edge lights in the direction of landing with 1,700’ left to go before the end of the runway?
White
yellow edge lights replace the white the last 2,000 feet or 1/2 the runway length whichever is less
New Ulm airport has a 5,000’ precision approach runway. What color are the runway edge lights and centerline lights in the direction of landing with 1,200’ left to go before the end of the runway?
Edge: Yellow
Centerline: Alternating Red/White
What color are taxiway lead on/lead off lights?
Alternate Yellow and Green
What color are threshold lights?
Split lens
1) In the direction of the end of the runway to departing aircraft they are red
2) In the direction of the beginning of the runway to arriving aircraft they are green
American Airlines flight 181 is arriving at Duluth Airport. What color are the threshold lights as it approaches the runway?
Green
Where are tolerance for lighting outages listed?
Airport Certification Manual (ACM)
What is required whenever lighting system standards are not met?
NOTAM
What is Runway Visual Range (RVR) and Surface Movement Guidance and Control Systems? (SMGCS)
A system of guidance, control, and regulation of all aircraft, ground vehicles, and personnel on the movement areas during low visibility conditions
The intent of _________ is to prevent collisions and to ensure traffic flows smoothly and freely in low visibility conditions
Surface Movement Guidance and Control Systems (SMGCS)
How are guidance and regulation of aircraft with regards to Surface Movement Guidance and Control Systems? (SMGCS) accomplished? (6)
- Surface Markings
- Stop Bar lights
- Runway status lights
- clearance bar lights
- hold-position lights
- Training
What item on the airport helps to identify the airport location and area to the pilot?
Rotating Beacon
What is the angle of a rotating beacon?
2-10 degrees above the horizon
What color is a civil land airport beacon?
Green and White
What does a beacon on during the day mean?
It represents conditions below visual flight rules
Where must changes regarding a light system be updated?
Airport Facility Directory (A/FD)
What color are the stop bar lights for an airport that require a Surface Movement Guidance and Control System (SMGCS)
Red
Under title 1542, all commercial service airports must designate whom?
An Airport Security Coordinator (ASC)
The Airport Security Coordinator (ASC) is the ______________________ for federal government security issues?
Primary Contact
Where is the scope of the Airport Security Coordinator (ASC) responsibilities found?
Part 1542
Who is the primary contact for federal government security issues?
Airport Security Coordinator (ASC)
What are the roles played by the Airport Security Coordinator (ASC) (9)
- Ensures compliance with federal regulations
- Develops and seeks approval for the Airport Security Program (ASP)
- Responsible for enforcing the ASP
- In charge of the airport access control system
- In charge of airport perimeter security
- In charge of credentialing
- Personnel identification system
8 Manager of the air carrier and tenant security programs - Ensures security contingency plans are drafted
What specific security role is not led by the Airport Security Coordinator (ASC)
Security Screening Process
Who processes applications from individuals seeking access to secure areas of the airport
Airport Security Coordinator (ASC)
Airport Security Coordinator (ASC) develops and seeks approval of what document?
Airport Security Program (ASP)
The Airport Security Coordinator (ASC) immediately correct conditions that do not comply with which FAR PART?
1542
Airport Security Coordinator (ASC) immediately applies what documents from the TSA?
Security Directives
Airport Security Coordinator (ASC) serves as a liaison between what two groups regarding sharing information about security issues
Air Carrier Station Manager
Foreign Air Carrier Operator
How often does an established Airport Security Coordinator (ASC) need to undergo training?
Never as long as it is continuous service
John Adams was the Airport Security Coordinator (ASC) from 2011-2016. He took a year break and resumed his role in 2017. Does Mr. Adams need retraining?
No. Once trained the ASC does not need to undergo retraining (except for site specific information if they change airports), unless there has been a two or more year break in service as an active and designated ASC.
No airport operator may use or designate any person as an Airport Security Coordinator (ASC) unless that individual has completed
Training to prepare the individual to perform the duties of the position
What does the “A” in ARFF stand for?
Aircraft
The ARFF Index is based on what?
Longest Air Carrier aircraft serving five or more average daily departures
ARFF Index A is how long of an aircraft?
<90’
ARFF Index B is how long of an aircraft?
90’ - 125’
ARFF Index C is how long of an aircraft?
126’ - 159’
ARFF Index D is how long of an aircraft?
160’ - 200’
ARFF Index E is how long of an aircraft?
> 200’
Lawton Airport has 2 Index D aircrafts daily, 4 Index C aircrafts daily, 20 Index B. What is the appropriate ARFF index for this facility?
Index C. If there are fewer than five average daily departures, the next lower index applies
Stillwater Airport is a part 139 airport with 3 daily Index A aircrafts. What is the ARFF index for this facility?
Index A. For Part 139 certificated airports, the minimum index level is Index A.
What 2 criteria are used to calculate ARFF index
Aircraft Length and frequency of service
Aircraft Length and Frequency are used to calculate ARFF index and __________________
The # of ARFF vehicles required
What is #1 ARFF priority
Saving Lives
Whats is #2 ARFF priority
Extinguish the fire
What is the performance requirement for the first ARFF vehicle?
from its assigned post, the first responding ARFF equipment must reach the mid-point of the furthest air carrier runway and begin to apply the firefighting agent within three minutes from the time the alarm sounds with all required onboard personnel in full protective gear?
What is the performance requirement for the all other ARFF vehicles after the first?
They must reach the same point within 4 minutes
How long is the survivability window after a fuselage fire?
3 minutes
How long does it take to burn a fuselage skin?
90 seconds
When the cabin reaches what temperature is it no longer considered survivable?
400 degrees
How many ARFF personnel on duty must be trained in basic medical care?
1