Module 20 - Decentralization. Flashcards

1
Q

When considering business division what must be taken in to account?

A

Decentralisation- the level of decision making control that can be delegated to the divisional management.

Monitoring - the measures by which head office monitor the divisional management.

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2
Q

What are the advantages of decentralisation?

A
  1. Decision making - managers have more up to date information
  2. Freeing up upper management
  3. Motivation
  4. Training
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3
Q

What are the disadvantages of decentralisation?

A
  1. Cost
  2. Dysfunctional Decisions
  3. Innovations - the spreading of good ideas
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4
Q

There are two major measures used in the evaluation of divisional performance.

A
  1. Residual Income

2. Return on Investment.

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5
Q

What are the three advantages of ROI?

A
  1. Allows year on year comparison
  2. Easy to understand and encourages investment in high returning assets.
  3. Calculated using information from the financial reports.
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6
Q

What are the 4 disadvantages of ROI?

A
  1. As it is an accounting policy it is open to accounting distortion
  2. ROI above company level but below divisional level may be rejected
  3. Choice of appropriate benchmark
  4. Use of a single performance indicator may benefit divisional ROI in the short term but hinder company wide ROI in the long term
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7
Q

What are the advantages of Residual Income?

A
  1. As it is a company wide hurdle rate, projects with an ROI below divisional levels will not be rejected and they will contribute to the company as a whole.
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8
Q

What are the disadvantages of RI?

A
  1. Setting of the hurdle rate can be difficult and the level of risk a project has hard to assess
  2. RI tends to favour larger organisations
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9
Q

What is the balanced score card?

A

A series of performance measures that are directly linked to company strategy.

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10
Q

The balanced score card is based on four principles - what are these?

A
  1. Financial perspective
  2. Customer Perspective
  3. Internal Business Process Perspective
  4. Learning and Growth Perspective.
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