Module 2: Technical (FA) Flashcards

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1
Q

eligibility specialist must obtain a ____ for each individual or proof of an ___ application

A

SSN

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2
Q

what two acceptable ways can an eligibility specialist verify someone’s SSN?

A

social security card

correspondence from SSA

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3
Q

what should a customer do if they do not know their SSN?

A

apply at local SSN office

FL enumeration at birth process

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4
Q

are the needs of an adult/child without a SSN included in the assistance group?

A

no, the needs of adults/children without an SSN must be excluded from the AG

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5
Q

is age a technical requirement of eligibility for food assistance?

A

no (but is used indirectly to determine SFU composition for FA, and certain policies are less restrictive for certain AGs)

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6
Q

are residents of institutions eligible for food assistance?

A

no, with certain exceptions

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7
Q

what qualifies as a resident of an institution?

A

institution provides majority of meals (50% of 3 meals a day)

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8
Q

what individuals living in an institution may still be eligible for food assistance?

A

Drug addicts/alcoholics voluntarily in rehab

Residents in elderly subsidized housing

Blind/disabled individuals in group homes

Women in battered women shelter

Homeless shelter residents

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9
Q

what are some of the exceptions made in policy for battered women?

A

Women and children are considered individual SFUs

Residents certified based on circumstances

Assets jointly owned between resident and former household member inaccessible

Can receive benefits twice in one month even if leaving a household that has already received benefits that month

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10
Q

if an AG member is gone an entire calendar month, the member must be _____ from AG

A

removed

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11
Q

proof of identity is a factor of eligibility for FA – only the identity of ______ must be verified?

A

the person making the application

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12
Q

if an authorized representative is acting on behalf of the head of the AG, whose identity needs to be verified?

A

both the AR and the head of the AG

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13
Q

who are some of the people not subject to identity authentication?

A

Refugee Assistance Program (RAP)

Posthumous Medicaid

Children on applications from FHK

Child-in-care

Residents of drug/alcohol treatment centers

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14
Q

what actions should be taken on the processor’s side if identity theft is either suspected or confirmed?

A

identity theft should be thoroughly documented in CLRC

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15
Q

a customer applies for FA and our staff verifies someone fraudulently applied for FA using the customer’s identity. What should processor do?

A

the processor must create a case with a new case number for the customer to protect benefits and prevent fraudulent disbursement

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16
Q

to receive FA, all individuals must reside in _____

A

Florida

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17
Q

what is considered a temporary absence from the state?

A

a visit (for a reasonable period) made out of the state with the intent to return to Florida

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18
Q

do FA applicants have to be in the state they make the application in?

A

yes

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19
Q

what are some acceptable forms of verification of residence?

A

Driver’s license

School ID

Rent/mortgage receipt

Collateral contacts

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20
Q

for FA, a reasonable absence is considered _______ calendar month

A

less than one

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21
Q

are there extensions allowed for temporary absences to remain eligible for FA?

A

no

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22
Q

do we accept client statement (CS) as verification of citizenship?

A

yes

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23
Q

what conditions must an individual meet (1) of to be considered a US citizen?

A

Be born in the US

Be a naturalized citizen

Be born abroad to US citizens

Be adopted by US citizens

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24
Q

what are the two categories of noncitizens?

A

immigrants and nonimmigrants

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25
Q

are immigrants eligible for FA?

A

immigrants are potentially eligible for benefits

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26
Q

are nonimmigrants eligible for FA?

A

no, nonimmigrants are NOT eligible for benefits

27
Q

what are some of the categories of noncitizens potentially eligible for benefits?

A

Refugees

Asylees

Cuban/Haitian entrants

Amerasian immigrants

Lawful permanent residents

Parolees

Hmong and Highland Laotians

Afghan citizens and nationals

Ukrainian Special Immigrant status

Qualified noncitizens

Battered

Human trafficking victims

American Indians born outside the US

28
Q

what are some of the categories of noncitizens who are ineligible for FA benefits?

A

Foreign government representatives on official business

Visitors

Crewmen on shore leave

Noncitizens in travel status

Treaty traders and investors

Foreign students

International organization representatives

Temporary workers

Members of foreign press, radio, film, or other media

29
Q

an eligibility specialist must determine whether household individuals ____ and ____ their meals together

A

purchase and prepare

30
Q

always enter “Y” to purchase and preparing for what mandatory SFUS?

A

parents and children, if children are under 22

minors under 18, under “parental control”

spouses

persons purchasing and preparing meals together

31
Q

do applicants have to comply with child support in order to be eligible for food assistance?

A

yes, it is a requirement of eligibility to comply with CSE

32
Q

who is a noncustodial parent?

A

absent legal fathers

absent legal mothers

all nonlegal/biological fathers (whether absent or in home)

33
Q

what are some of the general work rules for FA?

A

accept any job offer received, unless there is a good reason why you cannot

must not quit or choose to work less than 30 hours a week

inform Dept. about job and how much they work

participate in E&T work activities at CS

34
Q

what is an ABAWD?

A

an individual who is 18-49, does not live with a child under 18, and is physically and mentally fit for employment

35
Q

what are the ABAWD requirements for being eligible for FA?

A

working 80 hours monthly (paid or unpaid)

OR

participating in work program 80 hours monthly

OR

combination of both

36
Q

what time limits are ABAWDs subject to?

A

ABAWDS can only receive 3 months of FA in a designated 3 year work period unless they meet work requirements or are exempt

37
Q

do time-limited months for ABAWDs have to be consecutive?

A

no

38
Q

what is the purpose of FNS-awarded 15% exemptions?

A

15% exemptions allow the state to extend eligibility, month-by-month, to ABAWDs who have exhausted time limits

39
Q

an ABAWD who has exhausted time-limited months, regained eligibility, and then stops complying may be eligible for bonus months up to a maximum of __ consecutive months

A

3 (*only used consecutively)

40
Q

ARFS Code “A”

A

prorated month or individual met ABAWD work requirements

41
Q

ARFS code “E”

A

meets exemption or TCA recipient

42
Q

ARFS code “T”

A

time-limited month

43
Q

ARFS code “X”

A

15% exemption is being applied to this month

44
Q

ARFS code “W”

A

waived month

45
Q

ARFS code “3”

A

bonus month

46
Q

what are examples of individuals who may be deemed potential ABAWDs?

A

the last child turning 18

a child graduating from school

employment expected to end

unemployment compensation benefits are expected to end

47
Q

ABAWD or potential ABAWD AG’s are assigned a __ month certification period

A

4

48
Q

do ABAWDs have to complete an interview at application and at each recertification?

A

yes

49
Q

what are some exceptions to the ABAWD time limit?

A

a member of an SFU that contains a child under 18

pregnant

obviously physically or mentally unable to work

50
Q

individuals who are exempt due to General Work Rules exemptions, SNAP Employment Program exemptions, or ABAWD exceptions will receive eligibility periods of ___ months

A

6

51
Q

1st noncompliance: if an individual who is noncompliant with work requirements is the head of the household for the AG, termination of benefits for the entire AG will take place for a minimum of _______

A

1 month

52
Q

1st noncompliance: if an individual who is noncompliant with work requirements is NOT the head of the household for the AG, termination of benefits for the individual only will take place for a minimum of _______

A

1 month

53
Q

2nd noncompliance: if an individual who is noncompliant with work requirements is the head of the household for the AG, termination of benefits for the entire AG will take place for a minimum of _______

A

3 months

54
Q

2nd noncompliance: if an individual who is noncompliant with work requirements is NOT the head of the household for the AG, termination of benefits for the individual only will take place for a minimum of _______

A

3 months

55
Q

3rd noncompliance: if an individual who is noncompliant with work requirements is the head of the household for the AG, termination of benefits for the entire AG will take place for a minimum of _______

A

6 months

56
Q

3rd noncompliance: if an individual who is noncompliant with work requirements is NOT the head of the household for the AG, termination of benefits for the individual only will take place for a minimum of _______

A

6 months

57
Q

an individual who receives a work sanction must be given the opportunity to claim ___ ____ _____ prior to implementing a sanction and issuing the Notice of Adverse Action

A

good cause reason

58
Q

what is the order of action that occurs when a customer becomes noncompliant with work rules?

A

customer becomes noncompliant -> CareerSource requests sanction via DEPI -> FLORIDA system automatically generates a good cause notice -> if customer does NOT submit good cause or exemption, system imposes work sanctions on open, closed, and pending FA cases

59
Q

sanction removals and sanction lifts are typically completed by the ___ ____ ____

A

Case Maintenance Unit

60
Q

how long does a disqualification from benefits for drug trafficking last?

A

lifetime disqualification

61
Q

what 4 conditions must be present and verified to identify a fleeing felon?

A

there must be a felony warrant for the individual

the individual must be aware of, or should reasonably expect that, a warrant has or would have been issued

the individual has taken some action to avoid being arrested or jailed

a law enforcement agency is “actively seeking” the individual

62
Q

what will happen if any individual in the household refuses to cooperate with Quality Control reviewers?

A

a sanction will be imposed against the non-cooperative individual which will result in the denial or termination of benefits for the entire household

63
Q

what happens if an individual who has not cooperated with Quality Control leaves the household in which they received their sanction?

A

the sanction will follow the non-cooperative individual. if they move in with a different household, benefits will be denied or terminated for this household. the original household they leave will still be able to apply for benefits.

64
Q

when is the opportunity to register to vote or change voter registration information offered to customers?

A

applying for any benefits

completing an eligibility review

reporting a change of address