Module 2: Technical (FA) Flashcards

1
Q

eligibility specialist must obtain a ____ for each individual or proof of an ___ application

A

SSN

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2
Q

what two acceptable ways can an eligibility specialist verify someone’s SSN?

A

social security card

correspondence from SSA

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3
Q

what should a customer do if they do not know their SSN?

A

apply at local SSN office

FL enumeration at birth process

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4
Q

are the needs of an adult/child without a SSN included in the assistance group?

A

no, the needs of adults/children without an SSN must be excluded from the AG

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5
Q

is age a technical requirement of eligibility for food assistance?

A

no (but is used indirectly to determine SFU composition for FA, and certain policies are less restrictive for certain AGs)

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6
Q

are residents of institutions eligible for food assistance?

A

no, with certain exceptions

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7
Q

what qualifies as a resident of an institution?

A

institution provides majority of meals (50% of 3 meals a day)

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8
Q

what individuals living in an institution may still be eligible for food assistance?

A

Drug addicts/alcoholics voluntarily in rehab

Residents in elderly subsidized housing

Blind/disabled individuals in group homes

Women in battered women shelter

Homeless shelter residents

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9
Q

what are some of the exceptions made in policy for battered women?

A

Women and children are considered individual SFUs

Residents certified based on circumstances

Assets jointly owned between resident and former household member inaccessible

Can receive benefits twice in one month even if leaving a household that has already received benefits that month

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10
Q

if an AG member is gone an entire calendar month, the member must be _____ from AG

A

removed

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11
Q

proof of identity is a factor of eligibility for FA – only the identity of ______ must be verified?

A

the person making the application

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12
Q

if an authorized representative is acting on behalf of the head of the AG, whose identity needs to be verified?

A

both the AR and the head of the AG

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13
Q

who are some of the people not subject to identity authentication?

A

Refugee Assistance Program (RAP)

Posthumous Medicaid

Children on applications from FHK

Child-in-care

Residents of drug/alcohol treatment centers

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14
Q

what actions should be taken on the processor’s side if identity theft is either suspected or confirmed?

A

identity theft should be thoroughly documented in CLRC

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15
Q

a customer applies for FA and our staff verifies someone fraudulently applied for FA using the customer’s identity. What should processor do?

A

the processor must create a case with a new case number for the customer to protect benefits and prevent fraudulent disbursement

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16
Q

to receive FA, all individuals must reside in _____

A

Florida

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17
Q

what is considered a temporary absence from the state?

A

a visit (for a reasonable period) made out of the state with the intent to return to Florida

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18
Q

do FA applicants have to be in the state they make the application in?

A

yes

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19
Q

what are some acceptable forms of verification of residence?

A

Driver’s license

School ID

Rent/mortgage receipt

Collateral contacts

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20
Q

for FA, a reasonable absence is considered _______ calendar month

A

less than one

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21
Q

are there extensions allowed for temporary absences to remain eligible for FA?

A

no

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22
Q

do we accept client statement (CS) as verification of citizenship?

A

yes

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23
Q

what conditions must an individual meet (1) of to be considered a US citizen?

A

Be born in the US

Be a naturalized citizen

Be born abroad to US citizens

Be adopted by US citizens

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24
Q

what are the two categories of noncitizens?

A

immigrants and nonimmigrants

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25
are immigrants eligible for FA?
immigrants are potentially eligible for benefits
26
are nonimmigrants eligible for FA?
no, nonimmigrants are NOT eligible for benefits
27
what are some of the categories of noncitizens potentially eligible for benefits?
Refugees Asylees Cuban/Haitian entrants Amerasian immigrants Lawful permanent residents Parolees Hmong and Highland Laotians Afghan citizens and nationals Ukrainian Special Immigrant status Qualified noncitizens Battered Human trafficking victims American Indians born outside the US
28
what are some of the categories of noncitizens who are ineligible for FA benefits?
Foreign government representatives on official business Visitors Crewmen on shore leave Noncitizens in travel status Treaty traders and investors Foreign students International organization representatives Temporary workers Members of foreign press, radio, film, or other media
29
an eligibility specialist must determine whether household individuals ____ and ____ their meals together
purchase and prepare
30
always enter "Y" to purchase and preparing for what mandatory SFUS?
parents and children, if children are under 22 minors under 18, under "parental control" spouses persons purchasing and preparing meals together
31
do applicants have to comply with child support in order to be eligible for food assistance?
yes, it is a requirement of eligibility to comply with CSE
32
who is a noncustodial parent?
absent legal fathers absent legal mothers all nonlegal/biological fathers (whether absent or in home)
33
what are some of the general work rules for FA?
accept any job offer received, unless there is a good reason why you cannot must not quit or choose to work less than 30 hours a week inform Dept. about job and how much they work participate in E&T work activities at CS
34
what is an ABAWD?
an individual who is 18-49, does not live with a child under 18, and is physically and mentally fit for employment
35
what are the ABAWD requirements for being eligible for FA?
working 80 hours monthly (paid or unpaid) OR participating in work program 80 hours monthly OR combination of both
36
what time limits are ABAWDs subject to?
ABAWDS can only receive 3 months of FA in a designated 3 year work period unless they meet work requirements or are exempt
37
do time-limited months for ABAWDs have to be consecutive?
no
38
what is the purpose of FNS-awarded 15% exemptions?
15% exemptions allow the state to extend eligibility, month-by-month, to ABAWDs who have exhausted time limits
39
an ABAWD who has exhausted time-limited months, regained eligibility, and then stops complying may be eligible for bonus months up to a maximum of __ consecutive months
3 (*only used consecutively)
40
ARFS Code "A"
prorated month or individual met ABAWD work requirements
41
ARFS code "E"
meets exemption or TCA recipient
42
ARFS code "T"
time-limited month
43
ARFS code "X"
15% exemption is being applied to this month
44
ARFS code "W"
waived month
45
ARFS code "3"
bonus month
46
what are examples of individuals who may be deemed potential ABAWDs?
the last child turning 18 a child graduating from school employment expected to end unemployment compensation benefits are expected to end
47
ABAWD or potential ABAWD AG's are assigned a __ month certification period
4
48
do ABAWDs have to complete an interview at application and at each recertification?
yes
49
what are some exceptions to the ABAWD time limit?
a member of an SFU that contains a child under 18 pregnant obviously physically or mentally unable to work
50
individuals who are exempt due to General Work Rules exemptions, SNAP Employment Program exemptions, or ABAWD exceptions will receive eligibility periods of ___ months
6
51
1st noncompliance: if an individual who is noncompliant with work requirements is the head of the household for the AG, termination of benefits for the entire AG will take place for a minimum of _______
1 month
52
1st noncompliance: if an individual who is noncompliant with work requirements is NOT the head of the household for the AG, termination of benefits for the individual only will take place for a minimum of _______
1 month
53
2nd noncompliance: if an individual who is noncompliant with work requirements is the head of the household for the AG, termination of benefits for the entire AG will take place for a minimum of _______
3 months
54
2nd noncompliance: if an individual who is noncompliant with work requirements is NOT the head of the household for the AG, termination of benefits for the individual only will take place for a minimum of _______
3 months
55
3rd noncompliance: if an individual who is noncompliant with work requirements is the head of the household for the AG, termination of benefits for the entire AG will take place for a minimum of _______
6 months
56
3rd noncompliance: if an individual who is noncompliant with work requirements is NOT the head of the household for the AG, termination of benefits for the individual only will take place for a minimum of _______
6 months
57
an individual who receives a work sanction must be given the opportunity to claim ___ ____ _____ prior to implementing a sanction and issuing the Notice of Adverse Action
good cause reason
58
what is the order of action that occurs when a customer becomes noncompliant with work rules?
customer becomes noncompliant -> CareerSource requests sanction via DEPI -> FLORIDA system automatically generates a good cause notice -> if customer does NOT submit good cause or exemption, system imposes work sanctions on open, closed, and pending FA cases
59
sanction removals and sanction lifts are typically completed by the ___ ____ ____
Case Maintenance Unit
60
how long does a disqualification from benefits for drug trafficking last?
lifetime disqualification
61
what 4 conditions must be present and verified to identify a fleeing felon?
there must be a felony warrant for the individual the individual must be aware of, or should reasonably expect that, a warrant has or would have been issued the individual has taken some action to avoid being arrested or jailed a law enforcement agency is "actively seeking" the individual
62
what will happen if any individual in the household refuses to cooperate with Quality Control reviewers?
a sanction will be imposed against the non-cooperative individual which will result in the denial or termination of benefits for the entire household
63
what happens if an individual who has not cooperated with Quality Control leaves the household in which they received their sanction?
the sanction will follow the non-cooperative individual. if they move in with a different household, benefits will be denied or terminated for this household. the original household they leave will still be able to apply for benefits.
64
when is the opportunity to register to vote or change voter registration information offered to customers?
applying for any benefits completing an eligibility review reporting a change of address