Module 2: Technical (FA) Flashcards
eligibility specialist must obtain a ____ for each individual or proof of an ___ application
SSN
what two acceptable ways can an eligibility specialist verify someone’s SSN?
social security card
correspondence from SSA
what should a customer do if they do not know their SSN?
apply at local SSN office
FL enumeration at birth process
are the needs of an adult/child without a SSN included in the assistance group?
no, the needs of adults/children without an SSN must be excluded from the AG
is age a technical requirement of eligibility for food assistance?
no (but is used indirectly to determine SFU composition for FA, and certain policies are less restrictive for certain AGs)
are residents of institutions eligible for food assistance?
no, with certain exceptions
what qualifies as a resident of an institution?
institution provides majority of meals (50% of 3 meals a day)
what individuals living in an institution may still be eligible for food assistance?
Drug addicts/alcoholics voluntarily in rehab
Residents in elderly subsidized housing
Blind/disabled individuals in group homes
Women in battered women shelter
Homeless shelter residents
what are some of the exceptions made in policy for battered women?
Women and children are considered individual SFUs
Residents certified based on circumstances
Assets jointly owned between resident and former household member inaccessible
Can receive benefits twice in one month even if leaving a household that has already received benefits that month
if an AG member is gone an entire calendar month, the member must be _____ from AG
removed
proof of identity is a factor of eligibility for FA – only the identity of ______ must be verified?
the person making the application
if an authorized representative is acting on behalf of the head of the AG, whose identity needs to be verified?
both the AR and the head of the AG
who are some of the people not subject to identity authentication?
Refugee Assistance Program (RAP)
Posthumous Medicaid
Children on applications from FHK
Child-in-care
Residents of drug/alcohol treatment centers
what actions should be taken on the processor’s side if identity theft is either suspected or confirmed?
identity theft should be thoroughly documented in CLRC
a customer applies for FA and our staff verifies someone fraudulently applied for FA using the customer’s identity. What should processor do?
the processor must create a case with a new case number for the customer to protect benefits and prevent fraudulent disbursement
to receive FA, all individuals must reside in _____
Florida
what is considered a temporary absence from the state?
a visit (for a reasonable period) made out of the state with the intent to return to Florida
do FA applicants have to be in the state they make the application in?
yes
what are some acceptable forms of verification of residence?
Driver’s license
School ID
Rent/mortgage receipt
Collateral contacts
for FA, a reasonable absence is considered _______ calendar month
less than one
are there extensions allowed for temporary absences to remain eligible for FA?
no
do we accept client statement (CS) as verification of citizenship?
yes
what conditions must an individual meet (1) of to be considered a US citizen?
Be born in the US
Be a naturalized citizen
Be born abroad to US citizens
Be adopted by US citizens
what are the two categories of noncitizens?
immigrants and nonimmigrants
are immigrants eligible for FA?
immigrants are potentially eligible for benefits