Module 2: Strategy Flashcards

1
Q

What does strategy as an outcome mean?

A

getting the desired result by meeting strategic objectives

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2
Q

Strategy as positioning

A

Present:
- where are we competing?
- how are we competing?

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3
Q

What’s the problem with viewing strategy as positioning?

A
  • Too static for today’s rapidly changing markets and technologies (Porter, 1996).
  • Yet, it is still important to establish the firm’s position to understand how the firm is competing/ (failing to compete) with rivals.
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4
Q

What should manager’s aim to achieve as they develop the strategic positioning of the firm?

A
  • Establish a difference that it can preserve.
  • Greater value or;
  • Lower price
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5
Q

Strategic positioning is defined as…

A
  • performing different activities from rivals or;
  • performing similar activities in different ways
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6
Q

What is a cost advantage?

A

A cost advantage arises when a company performs particular activities more efficiently than its competitors.

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7
Q

Operational Effectiveness

A

Performing similar activities better than how rivals perform them.

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8
Q

How might a company achieve operational effectiveness?

A
  • eliminate wasted effort
  • employ more advanced technology
  • motivate employees better
  • have greater insight into managing particular activities or sets of activities
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9
Q

Productivity Frontier is achieved by creating…

A
  • low relative cost position to high levels of differentiation
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10
Q

How have companies tried to keep up with shifts in the productivity frontier?

A

Managers have embraced:
- continuous improvement
- empowerment
- change management
- and so-called learning organisation

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11
Q

What has contributed to the proliferation of operational effectiveness techniques?

A
  • consultants
    (along with ease of imitating competitor’s management techniques)
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12
Q

Why do companies need to achieve operational effectiveness & strategic positioning?

A

Because a competitive strategy requires a company to be different - establishing a difference it can preserve -essentially performing activities differently to rivals (activities are the basic units of competitive advantage).

Moreover, efficiency (same level of inputs < greater output) (includes but not limited to OE), helps a company better utilise its inputs, reduce defects in products & product development, and make better products faster.

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13
Q

Why does strategy rest on unique activities?

A

Again, the company needs to achieve that point of difference, compared to its competitors.

also, having a unique set of activities, allows the company to deliver a unique mix of values, which makes it difficult for competitors to imitate.

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14
Q

What should managers do to improve its strategic positioning?

A
  • create a “bundle” of unique resources (VRIO analysis of resources - then establish core competencies - create a system or well-aligned strategy).
  • Seek out greater product/ service innovation (exploration).
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15
Q

The golden rule of strategic positioning:

A

“Strategy is creating fit among a companies activities. The success of a strategy depends on doing many things well – not just a few- and integrating among them.” (Porter, 1996, p.75)

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16
Q

A sustainable competitive advantage is created through…

A
  • Creating a “bundle” of interlocking activities:
    > activities relate to one another
    > a system of activities is built so that org. systems, structure and processes are also strategy- specific.
    > long-term horizon as shifting positions becomes costly.
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17
Q

Strategy Development is at the core of General Management (Mintzberg’s Conceiving the Frame: Position)

A
  • Managers must define a company’s position (firm’s strengths, skills, core competencies, resources; the established difference the firm has over its rivals).
  • Manager’s must make trade-offs (as trade-offs create the need for choice & purposefully limit what a company offers)
  • Manager’s must forge fit among activities (alignment of activities with firm strengths & core competencies. Fit enhances a position’s uniqueness & amplifies trade-offs - ultimately locks out imitators => sustainability of the competitive advantage).
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18
Q

Key principles of strategic fit

A
  • (1st- order fit) simple consistency between each activity and the overall strategy to ensure competitive advantages of activities cumulate and do not cancel themselves out.
  • (2nd -order fit) activities are reinforcing to ensure that all activities are well-linked and individual activities are not separated from the whole.
  • (3rd -order fit) optimisation of effort to ensure coordination and information exchange across activities and this eliminates redundancy & minimises wasted effort (module 7 - social capital & networking).
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19
Q

Management tools for improving productivity, quality, & speed (efficiency gains)

A
  • Total Quality Management
  • Bench marking
  • Time-based competition
  • Outsourcing
  • partnering
  • re-engineering
  • change management
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20
Q

Strategy as direction

A

Future:
- who are we becoming? (vision)
- what will we achieve? (mission)
- how will we get there? (tactical goals)

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21
Q

Ways to achieve your strategy (Porter)

A
  • Have guidelines for development
  • Have priorities for spending
  • Have modes of growth (M&A, alliances, organic growth)
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22
Q

Whittington’s (1993) Four Views of Strategy

A
  • Classical Approach
  • Evolutionary Perspective
  • Processual Approaches (Mintzberg’s Emergent Strategy)
  • Systemic Views
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23
Q

Classical Approach to Strategy

A

Strategy development is a rational, detached, and sequential process.

24
Q

Aims of the classical approach

A
  • profitability
  • competitive advantage
  • long-term goals & objectives
25
Q

Evolutionary perspective to strategy

A
  • strategy is based on an efficient use of resources to secure profits but see strategy as an emerging process with its own natural path of development.
  • This theory sees managers as having a limited capacity to anticipate & respond purposefully to shifts in the environment.
26
Q

Processual Theory of Strategy

A
  • Strategy emerges as a result of action (org. actions & experiences) and development (slow-changing routines of an org.), which allows for negotiated goals to be incorporated into strategic decisions.
  • Strategy may not precede action but emerges retrospectively
  • Strategy not just about choosing markets (positioning) & policing performance, it is about cultivating internal competencies.
27
Q

Systemic View of Strategy

A
  • Systemics seek to establish a more embedded view of strategy that stresses that deliberate strategic decisions are made but outcomes accommodate many purposes and may change during the strategic process.
  • Decision makers seen as enmeshed within a particular social system (considers the cultural, social, and historical context of the strategic action).
  • not solely profit-maximisers (unless choose to be), but also not idiosyncratic due to internal compromises.
28
Q

Strategy Processes (Hanson et al., 2014)

A
  • Strategic Inputs = Strategic intent & strategic mission
    > The external environment
    > The internal organisation
  • Strategic Actions = Strategy formulation & strategy implementation
    > organisational structure & controls (module 3)
  • Strategic outcomes = strategic competitiveness & Above-average returns
    > Feedback loop
29
Q

What do you need to know about management strategy?

A
  • Management Strategy is an area of study that is fragmented (many different ideas about how to approach strategy development).
  • If a strategy works managers need to respond from past mistakes & adjust activities in light of future expectations.
  • It’s difficult to adjust strategy because of complexity (integrated activities of multiple actors in overlapping organisational systems), time (different time frames within companies & across performance outcomes), and performance (multiple stakeholders with differing expectations).
30
Q

Organisational Analysis: SWOT Framework

A
  • Internal Environment Analysis: Strengths & Weaknesses
    > Resource-based Model
    > VRIO Analysis
  • External Environment Analysis: Opportunities & Threats
    > General Environment: PESTEL
    > Industry: Porter’s 5 Forces
31
Q

Why do we conduct an environment analysis?

A

Managers need to determine the opportunities (help achieve strategic competitiveness) that a firm can exploit (by leveraging its strengths) and the threats (hinder strategic competitiveness) that the firm needs to nuetralise.

32
Q

How do we find out about opportunities
& threats?

A
  • Scanning - study the general environment
  • Monitoring - identify trends in terms of the changes emerging in the environment
  • Forecasting - make feasible predictions of what might happen
  • Assessing - determine the timing & significance of the effect of environmental changes.
33
Q

Why do we conduct an internal analysis of the firm?

A

Managers need to know if a firm’s resources and capabilities add value by enabling it to exploit opportunities &/ nuetralise threats.

34
Q

Environment Analysis: PEST/ PESTEL

A

Sources of environmental change:
- Political
- Economic
- Sociocultural
- Environmental
- Legal

35
Q

Industry Analysis: Porter’s 5 Forces

A

To determine the attractiveness (profit potential) of an industry &/ or to determine the strategic competitiveness of an existing firm & / or changes to an industry (i.e. industry structure) :
- Threat of New Entrants
- Bargaining power of Suppliers
- Bargaining power of Customers
- Threat of Substitution
- Intensity of competition

36
Q

Internal Analysis: Resource-based Model

A

The Resource-based model assumes resources used to implement strategies are highly mobile across firms (any resource difference between firms is short lived).

37
Q

Internal Analysis: Firm’s Resources

A

Resources are used to conceive & implement strategies: physical, human, & organisational capital resources
- asset
- capabilities
- organisational processes
- firm attributes
- informational knowledge

38
Q

Examples of Tangible resources

A
  • Land
  • Buildings
  • Plant
  • Equipment
  • Raw Materials
  • Copyright
  • Patents
39
Q

Examples of Intangible Resources

A
  • Brand names
  • Reputation
  • Technical or Marketing know-how
  • Trust
  • Worker Identity
  • Emotion
40
Q

Internal Analysis: Firm’s Capability

A

the capacity for a set of resources to perform a task or an activity in an integrative manner.

41
Q

Internal Analysis: Firm’s Core Competencies

A

Core competencies are resources & capabilities that serve as the basis for competitive advantage (e.g. R&D)

42
Q

Why are resources important in strategy?

A

A unique set of resources & capabilities can form a sustained competitive advantage for a firm.

43
Q

VRIO Framework for Resources

A

Resources must have four attributes:
- Valuable
- Rare
- Imitable (hard to imitate)
- Organised to capture value

44
Q

Valuable resources

A

a resource that allows firm to conceive & implement strategies for efficiency & effectiveness. Ultimately, allows a firm to exploit opporutnities & nuetralise threat
(change in consumer tastes, industry structure, & technology can render resources less valuable in the future).

45
Q

Rare resources

A

a rare resource or capability is not controlled by other firms (a valuable but common resource results in competitive parity, not a competitive advantage).

46
Q

Hard to imitate resources

A

Imitation through duplication of resources: a firm builds the same kind of resources as the firm it is imitating (e.g. improve research & development skills to imitate another firm’s R&D Division).

Imitation through substitution of resources: a firm substitutes some resources for other resources - these substitute resources have the same strategic implications & are less costly to develop (leads to competitive parity in the long run)

47
Q

What are the factors that may affect imperfect imitability?

A
  • History (path-dependence)
  • Casual Ambiguity (competing firms don’t understand link between resources & competitive advantage)
  • Social complexity (interpersonal relationship among managers, culture, reputation among suppliers & customers)
48
Q

Socially complex resources & capabilities…

A

are hard to imitate.

49
Q

What are some more examples of socially complex resources?

A
  • reputation
  • trust
  • friendship
  • teamwork
  • culture
50
Q

Organisations with Purpose (Hollensbe et al., 2014)

A

Hollensbe et al (2014) argues businesses should have core values, held accountable, and benefit society.

51
Q

6 Values to help organisations achieve purpose (Hollensbe et al., 2014)

A

Management as “stewardship” & views business as having a symbiotic relationship with its environment:
1. Dignity
2. Solidarity
3. Plurality
4. Subsidiarity
5. Reciprocity
6. Sustainability

52
Q

Dignity

A

Viewing Each Person as a Someone, Not a Something

53
Q

Solidarity

A

Recognizing That Other People Matter (being honest and fair with customers &
suppliers; sharing information)

54
Q

Plurality

A

Valuing Diversity and Building Bridges (‘favours curiosity & inclusion over suspicion and
exclusion of those who think and act differently’)

55
Q

Subsidiarity

A

Exercising Freedom with Responsibility (requires and alignment of values across the organisation)

56
Q

Reciprocity

A

Building Trust and Trusted Relationships (not just with and among employees but with other stakeholders)

57
Q

Sustainability

A

Being Stewards of People, Values, and Resources (‘seeking to replace what we use
and repair what we damage’)