Module 2: Strategy Flashcards

1
Q

What does strategy as an outcome mean?

A

getting the desired result by meeting strategic objectives

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2
Q

Strategy as positioning

A

Present:
- where are we competing?
- how are we competing?

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3
Q

What’s the problem with viewing strategy as positioning?

A
  • Too static for today’s rapidly changing markets and technologies (Porter, 1996).
  • Yet, it is still important to establish the firm’s position to understand how the firm is competing/ (failing to compete) with rivals.
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4
Q

What should manager’s aim to achieve as they develop the strategic positioning of the firm?

A
  • Establish a difference that it can preserve.
  • Greater value or;
  • Lower price
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5
Q

Strategic positioning is defined as…

A
  • performing different activities from rivals or;
  • performing similar activities in different ways
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6
Q

What is a cost advantage?

A

A cost advantage arises when a company performs particular activities more efficiently than its competitors.

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7
Q

Operational Effectiveness

A

Performing similar activities better than how rivals perform them.

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8
Q

How might a company achieve operational effectiveness?

A
  • eliminate wasted effort
  • employ more advanced technology
  • motivate employees better
  • have greater insight into managing particular activities or sets of activities
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9
Q

Productivity Frontier is achieved by creating…

A
  • low relative cost position to high levels of differentiation
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10
Q

How have companies tried to keep up with shifts in the productivity frontier?

A

Managers have embraced:
- continuous improvement
- empowerment
- change management
- and so-called learning organisation

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11
Q

What has contributed to the proliferation of operational effectiveness techniques?

A
  • consultants
    (along with ease of imitating competitor’s management techniques)
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12
Q

Why do companies need to achieve operational effectiveness & strategic positioning?

A

Because a competitive strategy requires a company to be different - establishing a difference it can preserve -essentially performing activities differently to rivals (activities are the basic units of competitive advantage).

Moreover, efficiency (same level of inputs < greater output) (includes but not limited to OE), helps a company better utilise its inputs, reduce defects in products & product development, and make better products faster.

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13
Q

Why does strategy rest on unique activities?

A

Again, the company needs to achieve that point of difference, compared to its competitors.

also, having a unique set of activities, allows the company to deliver a unique mix of values, which makes it difficult for competitors to imitate.

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14
Q

What should managers do to improve its strategic positioning?

A
  • create a “bundle” of unique resources (VRIO analysis of resources - then establish core competencies - create a system or well-aligned strategy).
  • Seek out greater product/ service innovation (exploration).
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15
Q

The golden rule of strategic positioning:

A

“Strategy is creating fit among a companies activities. The success of a strategy depends on doing many things well – not just a few- and integrating among them.” (Porter, 1996, p.75)

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16
Q

A sustainable competitive advantage is created through…

A
  • Creating a “bundle” of interlocking activities:
    > activities relate to one another
    > a system of activities is built so that org. systems, structure and processes are also strategy- specific.
    > long-term horizon as shifting positions becomes costly.
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17
Q

Strategy Development is at the core of General Management (Mintzberg’s Conceiving the Frame: Position)

A
  • Managers must define a company’s position (firm’s strengths, skills, core competencies, resources; the established difference the firm has over its rivals).
  • Manager’s must make trade-offs (as trade-offs create the need for choice & purposefully limit what a company offers)
  • Manager’s must forge fit among activities (alignment of activities with firm strengths & core competencies. Fit enhances a position’s uniqueness & amplifies trade-offs - ultimately locks out imitators => sustainability of the competitive advantage).
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18
Q

Key principles of strategic fit

A
  • (1st- order fit) simple consistency between each activity and the overall strategy to ensure competitive advantages of activities cumulate and do not cancel themselves out.
  • (2nd -order fit) activities are reinforcing to ensure that all activities are well-linked and individual activities are not separated from the whole.
  • (3rd -order fit) optimisation of effort to ensure coordination and information exchange across activities and this eliminates redundancy & minimises wasted effort (module 7 - social capital & networking).
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19
Q

Management tools for improving productivity, quality, & speed (efficiency gains)

A
  • Total Quality Management
  • Bench marking
  • Time-based competition
  • Outsourcing
  • partnering
  • re-engineering
  • change management
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20
Q

Strategy as direction

A

Future:
- who are we becoming? (vision)
- what will we achieve? (mission)
- how will we get there? (tactical goals)

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21
Q

Ways to achieve your strategy (Porter)

A
  • Have guidelines for development
  • Have priorities for spending
  • Have modes of growth (M&A, alliances, organic growth)
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22
Q

Whittington’s (1993) Four Views of Strategy

A
  • Classical Approach
  • Evolutionary Perspective
  • Processual Approaches (Mintzberg’s Emergent Strategy)
  • Systemic Views
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23
Q

Classical Approach to Strategy

A

Strategy development is a rational, detached, and sequential process.

24
Q

Aims of the classical approach

A
  • profitability
  • competitive advantage
  • long-term goals & objectives
25
Evolutionary perspective to strategy
- strategy is based on an efficient use of resources to secure profits but see strategy as an emerging process with its own natural path of development. - This theory sees managers as having a limited capacity to anticipate & respond purposefully to shifts in the environment.
26
Processual Theory of Strategy
- Strategy emerges as a result of action (org. actions & experiences) and development (slow-changing routines of an org.), which allows for negotiated goals to be incorporated into strategic decisions. - Strategy may not precede action but emerges retrospectively - Strategy not just about choosing markets (positioning) & policing performance, it is about cultivating internal competencies.
27
Systemic View of Strategy
- Systemics seek to establish a more embedded view of strategy that stresses that deliberate strategic decisions are made but outcomes accommodate many purposes and may change during the strategic process. - Decision makers seen as enmeshed within a particular social system (considers the cultural, social, and historical context of the strategic action). - not solely profit-maximisers (unless choose to be), but also not idiosyncratic due to internal compromises.
28
Strategy Processes (Hanson et al., 2014)
- Strategic Inputs = Strategic intent & strategic mission > The external environment > The internal organisation - Strategic Actions = Strategy formulation & strategy implementation > organisational structure & controls (module 3) - Strategic outcomes = strategic competitiveness & Above-average returns > Feedback loop
29
What do you need to know about management strategy?
- Management Strategy is an area of study that is fragmented (many different ideas about how to approach strategy development). - **If a strategy works managers need to respond from past mistakes & adjust activities in light of future expectations.** - It's difficult to adjust strategy because of complexity (integrated activities of multiple actors in overlapping organisational systems), time (different time frames within companies & across performance outcomes), and performance (multiple stakeholders with differing expectations).
30
Organisational Analysis: SWOT Framework
- Internal Environment Analysis: Strengths & Weaknesses > Resource-based Model > VRIO Analysis - External Environment Analysis: Opportunities & Threats > General Environment: PESTEL > Industry: Porter's 5 Forces
31
Why do we conduct an environment analysis?
Managers need to determine the opportunities (help achieve strategic competitiveness) that a firm can exploit (by leveraging its strengths) and the threats (hinder strategic competitiveness) that the firm needs to nuetralise.
32
How do we find out about opportunities & threats?
- Scanning - study the general environment - Monitoring - identify trends in terms of the changes emerging in the environment - Forecasting - make feasible predictions of what might happen - Assessing - determine the timing & significance of the effect of environmental changes.
33
Why do we conduct an internal analysis of the firm?
Managers need to know if a firm's resources and capabilities add value by enabling it to exploit opportunities &/ nuetralise threats.
34
Environment Analysis: PEST/ PESTEL
Sources of environmental change: - Political - Economic - Sociocultural - Environmental - Legal
35
Industry Analysis: Porter's 5 Forces
To determine the attractiveness (profit potential) of an industry &/ or to determine the strategic competitiveness of an existing firm & / or changes to an industry (i.e. industry structure) : - Threat of New Entrants - Bargaining power of Suppliers - Bargaining power of Customers - Threat of Substitution - Intensity of competition
36
Internal Analysis: Resource-based Model
The Resource-based model assumes resources used to implement strategies are highly mobile across firms (any resource difference between firms is short lived).
37
Internal Analysis: Firm's Resources
Resources are used to conceive & implement strategies: physical, human, & organisational capital resources - asset - capabilities - organisational processes - firm attributes - informational knowledge
38
Examples of Tangible resources
- Land - Buildings - Plant - Equipment - Raw Materials - Copyright - Patents
39
Examples of Intangible Resources
- Brand names - Reputation - Technical or Marketing know-how - Trust - Worker Identity - Emotion
40
Internal Analysis: Firm's Capability
the capacity for a set of resources to perform a task or an activity in an integrative manner.
41
Internal Analysis: Firm's Core Competencies
Core competencies are resources & capabilities that serve as the basis for competitive advantage (e.g. R&D)
42
Why are resources important in strategy?
A unique set of resources & capabilities can form a sustained competitive advantage for a firm.
43
VRIO Framework for Resources
Resources must have four attributes: - Valuable - Rare - Imitable (hard to imitate) - Organised to capture value
44
Valuable resources
a resource that allows firm to conceive & implement strategies for efficiency & effectiveness. Ultimately, allows a firm to exploit opporutnities & nuetralise threat (change in consumer tastes, industry structure, & technology can render resources less valuable in the future).
45
Rare resources
a rare resource or capability is not controlled by other firms (a valuable but common resource results in competitive parity, not a competitive advantage).
46
Hard to imitate resources
Imitation through duplication of resources: a firm builds the same kind of resources as the firm it is imitating (e.g. improve research & development skills to imitate another firm's R&D Division). Imitation through substitution of resources: a firm substitutes some resources for other resources - these substitute resources have the same strategic implications & are less costly to develop (leads to competitive parity in the long run)
47
What are the factors that may affect imperfect imitability?
- History (path-dependence) - Casual Ambiguity (competing firms don't understand link between resources & competitive advantage) - Social complexity (interpersonal relationship among managers, culture, reputation among suppliers & customers)
48
Socially complex resources & capabilities...
are hard to imitate.
49
What are some more examples of socially complex resources?
- reputation - trust - friendship - teamwork - culture
50
Organisations with Purpose (Hollensbe et al., 2014)
Hollensbe et al (2014) argues businesses should have core values, held accountable, and benefit society.
51
6 Values to help organisations achieve purpose (Hollensbe et al., 2014)
Management as "stewardship" & views business as having a symbiotic relationship with its environment: 1. Dignity 2. Solidarity 3. Plurality 4. Subsidiarity 5. Reciprocity 6. Sustainability
52
Dignity
Viewing Each Person as a Someone, Not a Something
53
Solidarity
Recognizing That Other People Matter (being honest and fair with customers & suppliers; sharing information)
54
Plurality
Valuing Diversity and Building Bridges (‘favours curiosity & inclusion over suspicion and exclusion of those who think and act differently’)
55
Subsidiarity
Exercising Freedom with Responsibility (requires and alignment of values across the organisation)
56
Reciprocity
Building Trust and Trusted Relationships (not just with and among employees but with other stakeholders)
57
Sustainability
Being Stewards of People, Values, and Resources (‘seeking to replace what we use and repair what we damage’)