Module 2: Project Selection and Management Flashcards

1
Q

Identified when someone in the organization identifies a business need (opportunity or a problem) to build a system.

Examples: a new marketing campaign, targeting new customer/market, improving interaction with stakeholders, drop in market share or profit, production problems, mergers, among others.

A

Project

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2
Q

A need may surface when?

A

An organization identifies unique and competitive ways of using IT

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3
Q

A methodology used by organizations to continuously improve end-to-end business processes;

Follows a continuous cycle of systematically creating, assessing and altering business processes;

Nowadays many new IS projects grow out of BPM

A

Business Process Management (BPM)

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4
Q

BPM Process

A
  1. Defining and mapping the steps in a business process
  2. Creating ways to improve on the steps in the process that add value
  3. Finding ways to eliminate or consolidate steps in the process that do not add value
  4. Creating and adjusting electric workflows to match the improved process maps.
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5
Q

Technology components are used to complement or substitute manual process

A

Business process automation (BPA)

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6
Q

Creating new, re-designed processes to improve the workflows, and/or utilizing new technologies enabling new process structures.

A

Business process improvement (BPI)

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7
Q

Changing the fundamental way in which the organization operate.

A

Business Process Reengineering (BPR)

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8
Q

A person (or group) who has an interest in the system’s success.

Will work throughout the SDLC to make sure that the project is moving in the right direction from the perspective of the business.

Serves as the primary point of contact for the project team.

A

Project Sponsor

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9
Q

Determines the kind of sponsor that is involved.

A

Size or scope of the project

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10
Q

The project sponsor has the insights needed to determine the _________ that will be gained from the system.

A

Tangible

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11
Q

A type of value that can be quantified and measured easily.

E.g. reduction in operating costs, increased productivity.

A

Tangible value

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12
Q

A type of value results from an intuitive belief that the system provides important, but hard-to-measure benefits to the organization.

A

Intangible

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13
Q

The document that describes the business reasons for building a system and the value that system is expected to provide.

A

System Request

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14
Q

System Request usually has these five elements:

A
  1. Project sponsor
  2. Business need
  3. Business requirements
  4. Business value
  5. Special issues
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15
Q

An element of a system request that usually completes the form as part of a formal system selection within the organization.

A

Project sponsor

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16
Q

An element of a system request that presents the reasons for prompting the project.

A

Business need

17
Q

An element of a system request that refers to the business capabilities that the system will need to have.

A

Business requirements

18
Q

An element of a system request that describes the benefits that the organization should expect from the system.

A

Business value

19
Q

An element of a system request that is included on the document as a catchall category for other information that should be considered in assessing the project.

A

Special issues

20
Q

The people that a completed system request is submitted to for consideration.

A

Approval committee

21
Q

What does the approval committee do when reviewing the system request?

A

Makes an initial determination of whether to investigate the proposed project or not.

22
Q

The next step after a system request

A

Feasibility analysis

23
Q

Guides the organization in determining whether to proceed with a project.

Also identifies the important risks associated with the project that must be managed if the project is approved.

A

Feasibility Analysis

24
Q

Each organization has its own process and format for the feasibility analysis, but most include techniques to assess three areas

A

Technical feasibility
Economic feasibility
Organizational feasibility

25
The results of evaluating the three feasibility factors are combined into this Is submitted to the approval committee at the end of a project initiation.
Feasibility study
26
Is the extent to which the system can be successfully designed, developed, and installed by the IT group. It is, in essence, a technical risk analysis that strives to answer the question: “Can we build it?”
Technical Feasibility
27
This can endanger the successful completion of a project.
Risk
28
Because of potential risks, the following aspects should be considered:
User and analysts' familiarity with the application Users’ and analysts’ familiarity with the technology Project size Compatibility of the new system with the technology that already exists
29
Identifies the costs and benefits with the system. Attempts to answer the question: "Should we build the system?"
Economic Feasibility
30
Another name for economic feasibility.
Cost-benefit analysis
31
IT projects involve an ___________ that produces a stream of benefits over time, along with some on-going support costs
Initial Investment
32
Both inflows and outflows, are estimated over some future period.
Cash flows
33
Common Methods for Evaluating a Project's Worth
1. Return on Investment (ROI) 2. Break-Even Point (BEP)
34
A method for evaluating a project's worth that is a calculation that measures the average rate of return earned on the money invested on the project.
Return on Investment (ROI)
35
A ROI that suggests that the project's benefits far outweigh the projects cost.
high ROI
36
A method for evaluating a project's worth that is defined as the number of years it takes a company to recover its original investment in the project from net cash flows. Also called the 'payback' method.
Break-even Points (BEP)