Module 2: Project Selection and Management Flashcards
Identified when someone in the organization identifies a business need (opportunity or a problem) to build a system.
Examples: a new marketing campaign, targeting new customer/market, improving interaction with stakeholders, drop in market share or profit, production problems, mergers, among others.
Project
A need may surface when?
An organization identifies unique and competitive ways of using IT
A methodology used by organizations to continuously improve end-to-end business processes;
Follows a continuous cycle of systematically creating, assessing and altering business processes;
Nowadays many new IS projects grow out of BPM
Business Process Management (BPM)
BPM Process
- Defining and mapping the steps in a business process
- Creating ways to improve on the steps in the process that add value
- Finding ways to eliminate or consolidate steps in the process that do not add value
- Creating and adjusting electric workflows to match the improved process maps.
Technology components are used to complement or substitute manual process
Business process automation (BPA)
Creating new, re-designed processes to improve the workflows, and/or utilizing new technologies enabling new process structures.
Business process improvement (BPI)
Changing the fundamental way in which the organization operate.
Business Process Reengineering (BPR)
A person (or group) who has an interest in the system’s success.
Will work throughout the SDLC to make sure that the project is moving in the right direction from the perspective of the business.
Serves as the primary point of contact for the project team.
Project Sponsor
Determines the kind of sponsor that is involved.
Size or scope of the project
The project sponsor has the insights needed to determine the _________ that will be gained from the system.
Tangible
A type of value that can be quantified and measured easily.
E.g. reduction in operating costs, increased productivity.
Tangible value
A type of value results from an intuitive belief that the system provides important, but hard-to-measure benefits to the organization.
Intangible
The document that describes the business reasons for building a system and the value that system is expected to provide.
System Request
System Request usually has these five elements:
- Project sponsor
- Business need
- Business requirements
- Business value
- Special issues
An element of a system request that usually completes the form as part of a formal system selection within the organization.
Project sponsor
An element of a system request that presents the reasons for prompting the project.
Business need
An element of a system request that refers to the business capabilities that the system will need to have.
Business requirements
An element of a system request that describes the benefits that the organization should expect from the system.
Business value
An element of a system request that is included on the document as a catchall category for other information that should be considered in assessing the project.
Special issues
The people that a completed system request is submitted to for consideration.
Approval committee
What does the approval committee do when reviewing the system request?
Makes an initial determination of whether to investigate the proposed project or not.
The next step after a system request
Feasibility analysis
Guides the organization in determining whether to proceed with a project.
Also identifies the important risks associated with the project that must be managed if the project is approved.
Feasibility Analysis
Each organization has its own process and format for the feasibility analysis, but most include techniques to assess three areas
Technical feasibility
Economic feasibility
Organizational feasibility