module 2 listening and attending skills

Question 1

explain the importance of establishing a therapeutic relationship

Answer 1

1

Question 2

outline what attending skills are

Answer 2

2

Question 3

discuss the importance of non-verbal behaviour

Answer 3

3

Question 4

give examples of active listening

Answer 4

4

Question 5

outline what empathetic listening is and why it’s important in counselling

Answer 5

5

Question 6

functions of the Therapeutic Relationship

Answer 6

promotes self-disclosure
promotes self-respect and validation
model of healthy relationship
motivates, instils confidence and gives hope.

Question 7

How non-verbal behaviours may contribute to communication

Answer 7

Provides confirmation or repetition.
Denies, or confuses, or confirms verbal messages.
Carries the real message.
Strengthens or emphasises verbal messages.
Regulates or controls verbal communication (for example; end of session cues, such as checking the time or averting the eyes).

Question 8

listening

Answer 8

Listening requires full attention and periodic responses of encouragement and confirmation of understanding.
TASKS OF LISTENING;
Are there any discordant/sour notes which may require challenging?
Read the non-verbal cues-these messages usually hard to fake and so are “true”
Be aware of social context
Listen for core themes/beliefs which explain affect, cognitions, behaviours.
HOW LISTENING CAN GO WRONG;
1. being distracted
2.being judgemental
3.being filtered through bias
4. when there is too much fact, and not enough emotion from the client
5.when responses are rehearsed
6. If too sympathetic and aligned with the client’s experiences, objectivity may be lacking
7. interrupting

Question 9

Dadirri

Answer 9

Aboriginal word from the Daly River area NT;’deep, contemplative process of ‘listening to one another’ in reciprocal relationships