Module 2, 3 And 4 Flashcards
What is procedural independence?
Person has not performed the task for the maintenance
What is technical independence?
Person who has sufficient knowledge and experience to conduct the imi without seeking advice
What is positional independence?
Person who has sufficient positional authority to conduct the imi
What is behavioural independence?
Person has sufficient integrity, maturity and moral courage to remain unaffected by verbal and non verbal communication
What are the 2 types of cannibalisation?
Internal-transfer of AP between custodian or sqn
External- Transfer of AP between separate custodians or warehouses
What are TQs and EARs used for?
Formal mechanisms of correspondence between Maintenance Organisations and CAM-SOs
Elements of a quality management system?
Customer focus Leadership Engagement of people Processes approach Improvement Evidence-based decision making Relationship management
Explain the elements of a quality management system
Customer- meet customer requirements
Leadership- unity of purpose and delivery
Engagement- competent, empowered and engaged
Process approach- consistent and predictable
Improvement-ongoing focus on improvement
Evidence-based-analysis and evaluation
Relationship- sustained success
What are the time frames for the catagory defect reports?
Impact signal- 24 hours
Cat 1- 72 hours
Cat 2- 7 days
Cat 3- 14 days
What is the aim of QMS?
To provide an environment supportive of continuous improvement in all activities of an organisation and the improve the quality of products and services
What are the benefits of a QMS?
4 of
The ability to consistently provide products and services that meet customer and statutory regulatory requirements
Facilitate opportunities to enhance customer satisfaction
Addressing risks and opportunities
Ability to demonstrate conformity to specified QMS requirements
What is a quality plan?
Specification of the procedures and associated resources to be applied when and by whom to a specific object
What is quality assurance?
Part of quality management focused on providing confidence that quality requirements will be fulfilled
What is quality manual?
Specification for the QMS of an organisation
What is concurrent maintenance?
Maintenance activities that may affect the safety of personnel when performed concurrently
Considerations for a supervisor whilst jacking?
Ensure equipment is serv, correctly positioned and secure Brief all personnel involved Ensure gse not contacting ac Ensure ac brakes off and chocks clear Restrict access Ensure appropriate signage
GSE supervisors refer to which manuals?
3-02-01 Management of tools and support equipment
3-02-02 tools and support equipment accounting system
What are ECMs?
Error Capture Methods
Mandated - QA and IMI
Discretionary - MAI
What is an MAI?
Locally applied inspections imposed at the professional judgement by appropriate authorised maintainer
What is HOTO
Hand over take over
What is a PBED used for?
Process mandated for all maintenance operations, however where maintenance operation is of a critical nature and contains ECMs
What is supervision?
The process that ensures adequate oversight is applied according to the environmental conditions and the ability, experience and competence of the tradesperson performing the task
What is line maintenance?
Performed before flight to ensure AC is fit for intended flight
What is base maintenance?
Tasks not defined as line maintenance is complex, detailed rectification action and often in a hanger
