Module 2 Flashcards
Cross Cultural Business
What are the two distinct tasks emerged when expanding operations across borders?
- understanding cultural differences and the ways they manifest themselves
- determining similarities across cultures and exploit them in strategy formulation
What is an integrated system of learned behavior patterns that are characteristic of the members of any given society?
Culture
LST
In characteristics of culture, culture is what from one generation to the next?
learned, shared, and transmitted
What can be passed from parents to children, by social organizations, special interest groups, the government, schools, and churches?
Culture
It is multidimensional, consisting of a number of common elements that are interdependent.
Culture
What is the process of adjusting and adapting to a specific culture other than one’s own?
Acculturation
What is one of the keys to success in international operations?
Acculturation
In what context culture is context is at least as important as what is actually said?
High-context culture
In what context culture means what is not being said can carry more meaning than what is said?
High-context culture
In what context culture focuses on group development?
High-context culture
In what context culture means most of the information is contained explicitly in words?
Low-context culture
In what context culture means what is said is more important that what is not said?
Low-context culture
In what context culture focuses on individual development?
Low-context culture
An international business
entity becomes a change agent when what?
Introducing new products or ideas and practices
What happens when there’s an international business entity becomes a change agent?
may shift consumption from one product to another, or may lead to massive social change
What becomes manifestations of the total way of life of any group of people?
Cultural Universals
These include elements such as bodily adornment, courtship rituals, etiquette, concept of family, gestures, joking, mealtime customs, music, personal names, status differentiation, and trade customs.
Cultural Universals
List the 8 elements of culture.
Language
Religion
Values and Attitudes
Manners and Customs
Material Elements
Aesthetics
Education
Social Institutions
What are the four roles of language?
- aids in information gathering and evaluation.
- provides access to local society.
- increasingly important in company communications.
- provides more than the ability to communicate because it extends beyond mechanics to the interpretation of contexts that may influence business operations.
What are the five key topics for nonverbal languages?
Time
Space
Material possessions
Friendship Patterns
Business Agreements
Name the 5 dominant religions.
Hinduism
Buddhism
Confucianism
Christianity
Islam
It refers to the results of
technology and is directly related to how a society organizes its economic activity.
Material Culture
It is the division of a particular population into classes.
Social Stratification
It is the ability to understand and fully appreciate the nuances of different cultural traits and patterns.
Interpretive knowledge
What do you call when the cultural knowledge is obtained through communication, research, and education?
Objective/Factual information
What is the unconscious reference to one’s own cultural values and is the root of most international business problems?
Self-reference Criterion
What do you call when cultural knowledge is acquired only by being involved in a culture other than one’s own?
Experiential Knowledge
