MODULE 2

Question 1

ethics meaning

Answer 1

moral principles or beliefs about what is right and wrong

Question 2

workplace ethics meaning

Answer 2

rules and procedures that should be carried out in an office by the employer and the employees to maintain a professional company culture and to build a better relationship with their customers by providing better services.

Question 3

Examples of Ethics in the Workplace

Answer 3

Loyalty
Citizenship
Trustworthiness
Integrity
Respect
Caring
Fairness
Responsibility
Accountability

Question 4

Important ethical terms and principles

Answer 4

Values
Morals
Integrity
Character
Laws
Dedication
Accountability of responsibility

Question 5

Benefits of ethics in the workplace

Answer 5

1. Asset protection and assurance
2. Productivity will increase
3. Teamwork will develop
4. Public image and brand value increases
5. Adaptive to changes
6. Decision making and implementing is always easy
7. Trouble- free working environment
8. There is no one left negative

Question 6

Ways to promote ethical behavior (Plante, 2015)

Answer 6

1. Have a clear expectation of what is acceptable and not acceptable
2. Desired behavior is molded by organizational leaders
3. Focus on skill building, problem solving, and training
4. Provide corrective feedback

Question 7

Rules for Ethical Decision Making

Answer 7

1. When team act ethically, their members supports them
2. When making decisions, leaders must consider the claims and opinions of his members
3. To help their team to make ethical decisions and behave in ways that benefit its members, leaders can use 4 ethical rules or principles to analyze the effect of their decisions in their productivity: utilitarian, moral rights, justice, and practical rules.

Question 8

Why should a leader behave ethically?

Answer 8

The relentless pursuit of self-interest can lead to a collective disaster when one or more people start to profit from being unethical because this encourages other people to act in the same way.

More and more people jump onto the bandwagon, and soon everybody is trying to manipulate the situation to serve their personal ends with no regard for the effects of their actions on others. This situation is sometimes called the “tragedy of commons”.

Question 9

Diversity meaning

Answer 9

Are the differences among people due to age, gender, race, ethnicity, religion, sexual orientation, education, physical appearance, capabilities and any other characteristics used to distinguish people.

Question 10

Benefits of diversity in the workplace

Answer 10

1. Imbue organizations with creative new ideas and perspectives informed by their cultural experiences
2. Help organizations better understand target demographics and what moves them
3. Can better align an organization’s culture with the demographic make-up of America
   Increased customer satisfaction by improving how employees interact with a more diverse clientele and public.

Question 11

How to manage diversity in the workplace

Answer 11

• Organization makes a concentrated effort to encourage a more heterogeneous environment
• They need to understand their backgrounds and how their behavior and beliefs can affect their decision-making within a diverse environment.

Question 12

Tips for managing diversity

Answer 12

1. Prioritize communication
2. Treat each employee as an individual
3. Encourage employees to work in diverse groups
4. Base standards on objective criteria
5. Be open-minded