Module 2 Flashcards

1
Q

Define Ethics

A

Ethics are moral principles or beliefs about what is right and wrong.

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2
Q

_____________ are nothing but the rules and procedures that should be carried out in an office by the employer and the employees to maintain a professional company culture and to build a better relationship with their customers by providing better services.

A

Workplace ethics

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3
Q

Workplace ethics plays an important role in _______________ and ________________.

A

company growth and development

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4
Q

Example of Ethics in the workplace

A

Loyalty
Citizenship
Trustworthiness
Integrity
Respect
Caring
Fairness
Responsibility
Accountability

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5
Q

Identify this one Important ethical terms and principles:

The ________ of a person can be defined as the acts and actions which we make in our daily life. The true ________ of a person are devotion, respect, hard work and love. These acts of ________ make a person more valuable. These ________ tell more about a person’s behavior and responsive qualities which he can possess during work.

A

Values

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6
Q

Identify this one Important ethical terms and principles:

_______ are the certain duties which he needs to do for the betterment of society. Moreover, these are certain duties which make society work in a synchronized manner. These _______ apply to every single human being of the society and they can’t be judged in a specific manner, because the things in _______ are either right or wrong.

A

Morals

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7
Q

Identify this one Important ethical terms and principles:

__________ means to be always honest and sincere under any circumstances. When any individual shows ___________ in a professional environment and his work, it means that the person can be trusted as well as he is an honest man to rely on. The person who is honest and sincere always sustains for a longer duration in the company as compared to others.

A

Integrity

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8
Q

Identify this one Important ethical terms and principles:

The ___________ is one of the most important ethics which in short describes a person. It tells about your behavior towards others and your reactions towards the different situations. A bad thinking mind can destroy your ___________ and a positive attitude and healthy mind always keep you with a good ____________.

A

Character

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9
Q

Identify this one Important ethical terms and principles:

These are certain rules and regulation fixed by you yourself. These rules define you and put a limit to events that are dangerous for your lifestyle. A man with rules always shapes up in the _______ of the company and work accordingly in the best way possible, and a man with no rules always lands up in troubles. These _______ give us the ability to differentiate between right and wrong.

A

Laws

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10
Q

Identify this one Important ethical terms and principles:

This is also a person defining ethic. The stronger __________ in work, the greater the output and results. ____________ in work makes a man stronger for tough situations and he also becomes a key player in motivating the others during the hard times.

A

Dedication

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11
Q

Identify this one Important ethical terms and principles:

The more a person is responsible in nature, the more efficiently and responsibly he will do the given task. Responsibility towards everything such as parents, family, society, nature, works, office, etc are certain things which not only should be kept in mind but also these must be followed by every human being for a healthier environment.

A

Accountability of Responsibility

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12
Q

Enumerate:
7 Important ethical terms and principles

A
  1. Values
  2. Morals
  3. Integrity
  4. Character
  5. Laws
  6. Dedication
  7. Accountability of Responsibility
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13
Q

Enumerate:
8 Benefits of ethics in the workplace

A
  1. Asset Protection and Assurance
  2. Productivity will increase
  3. Team Work will develop
  4. Public Image and Brand Value Increases
  5. Adaptive to changes
  6. Decision making and implementing is always easy
  7. Trouble-free working environment:
  8. There is no one left negative:
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14
Q

Enumerate:
Ways to promote ethical behavior (Plante, 2015)

A
  • Have a clear expectation of what is acceptable and not acceptable
  • Desired behavior is molded by organizational leaders
  • Focus on skill building, problem solving, and training
  • Provide corrective feedback
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15
Q

Enumerate:
Rules for Ethical Decision Making

A
  1. When team act ethically, their members supports them.
  2. When making decisions leader must consider the claims and opinions of his members.
  3. To help their team to make ethical decisions and behave in ways that benefit its member, leader can use 4 ethical rules or principles to analyze the effect of their decisions in their productivity: the utilitarian, moral rights, justice, and practical rules.
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16
Q

The relentless pursuit of self-interest can lead to a collective disaster when one or more people starts to profit from being unethical because this encourages other people to act in the same way. More and more people jump unto the bandwagon, and soon everybody is trying to manipulate the situation to serve their personal ends with no regards for the effects of their action on others. This situation is sometimes called the “_______________”.

A

Tragedy of Commons

17
Q

These are the differences among people due to age, gender, race, ethnicity, religion, sexual orientation, education, physical appearance, capabilities and any other characteristics used to distinguish people.

A

Diversity

18
Q

Enumerate:
Benefits of diversity in the workplace

A
  1. Employees from diverse backgrounds imbue organizations with creative new ideas and perspectives informed by their cultural experiences
  2. A diverse workplace will help organizations better understand target demographics and what moves them
  3. A diverse workplace can better align an organization’s culture with the demographic make-up of America
  4. Increased customer satisfaction by improving how employees interact with a more diverse clientele and public
19
Q

Enumerate:
Tips for managing diversity

A

PRIORITIZE COMMUNICATION
TREAT EACH EMPLOYEE AS AN INDIVIDUAL
ENCOURAGE EMPLOYEES TO WORK IN DIVERSE GROUPS
BASE STANDARDS ON OBJECTIVE CRITERIA
BE OPEN-MINDED