Module 2 Flashcards

1
Q

What is the number most important job as a leader

A

Getting the right people on their team

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2
Q

Great employees = great _________ retention

A

Customer

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3
Q

What is a job description

A

A document that list specific job responsibilities, qualifications, and characteristics to perform the job effectively

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4
Q

What are the components of a job description

A
  • Job identification,
  • Job summary,
  • Duties and responsibilities,
  • job specifications,
  • working conditions/Physical environment
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5
Q

What is recruiting

A

Getting the best players on your team

The process of searching for and attracting qualified job applicants

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6
Q

What is the recruitment process

A
  • Advertise for the position on variety of sources
  • Generate a pool of applicants who are qualified
  • Eliminate unqualified candidates
  • Narrow down to candidates who - qualifications and fit company culture
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7
Q

what are the two types of recruiting and explain them both?

A

Internal- recruiting within the facility and through people you know
external- recruiting people outside of the facility people you don’t know

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