module 14

Question 1

______ process automation is the use of software with artificial intelligence and machine learning capabilities to handle high-volume, repeatable tasks that previously required a human to perform.

Answer 1

robotic

Question 2

______ includes the tasks, activities, and responsibilities required to execute each step in a business process.

Answer 2

workflow

Question 3

______ business processes are semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements.

Answer 3

managerial

Question 4

What is the process of computerizing manual tasks, making them more efficient and effective, and dramatically lowering operational costs?

Answer 4

automation

Question 5

What improves business process efficiencies by simplifying or eliminating unnecessary steps?

Answer 5

streamlining

Question 6

What attempts to understand and measure the current process and make performance improvements accordingly?

Answer 6

business process improvement

Question 7

_____ business processes are dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions.

Answer 7

strategic

Question 8

_____ business processes are static, routine, daily business processes such as stocking inventory, checking out customers, or daily opening and closing processes.

Answer 8

operational

Question 9

Business process ______ is the analysis and redesign of workflow within and between enterprises.

Answer 9

reengineering

Question 10

What improves managerial level business processes?

Answer 10

streamlining

Question 11

which one typically occurs during operational business process improvement

Answer 11

automation

Question 12

Review the following list of key terms and determine which one typically occurs during strategic business process improvement.

Answer 12

reengineering

Question 13

Which of the following represents a form of disruptive technology?
Enters the marketplace at the low end.
Unselected
A new way of doing things that initially doesn’t meet the needs of existing customers.
Unselected
Tends to open new markets and destroy old ones.
Selected
All of the above.

Answer 13

all the above

Question 14

Which of the following is an example of a sustaining technology?

Answer 14

porsches faster car

Question 15

Which of the following terms implies that organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction?

Answer 15

digital darwinism

Question 16

Changing business models during early stages of a disruption _________.

Answer 16

will face resistance from stakeholders
takes rare foresight and a lot of courage

Question 17

what are examples of generative ai

Answer 17

DALL- E
CODEX
MIDJOURNEY