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CSIT 100 > Module 10 > Flashcards

Module 10 Flashcards

1
Q

business analytics (BA)

A

The process of analyzing data to evaluate a company’s operations

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2
Q

computer aided design (CAD)

A

A general term applied to the use of computer technology to automate design functions.

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3
Q

data warehouse

A

A comprehensive collection of data about a company and its customers.

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4
Q

geographic information system (GIS)

A

An information system that combines geographic information with other types of data (such as information about customers, sales, and so forth) in order to provide a better understanding of the relationships among the data.

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5
Q

mamagement information system (MIS)

A

A type of information system that provides decision makers with preselected information that can be used to make middle-management decisions.

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6
Q

neural network

A

An expert system in which the human brain’s pattern-recognition process is emulated by the computer system.

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7
Q

robot

A

A device, controlled by a human operator or a computer, that can move and react to sensory input.

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8
Q

system development life cycle (SDLC)

A

The process consisting of the six phases of system development: preliminary investigation, system analysis, system design, system acquisition, system implementation, and system maintenance.

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9
Q

systems analyst

A

A person who studies systems in an organization in order to determine what work needs to be done and how this work may best be achieved.

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10
Q

transaction processing system (TPS)

A

A type of information system that processes and records data created by an organization’s business transactions.

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11
Q

system

A

a collection of elements and procedures that work together to accomplish a goal

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12
Q

information system (IS)

A

system used to generate the information needed to support the users in an organization

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13
Q

digital ecosystem

A

the collection of people, products, services, and business processes related to a digital element

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14
Q

components of an information system

A

people, hardware, software, data, and procedures

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15
Q

systems development

A

the process of designing and implementing a new or modified system

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16
Q

enterprise architecture

A

provides a detailed picture of an organization, its functions, its systems, and the relationship among them

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17
Q

business intelligence (BI)

A

the process of gathering, storing, accessing, and analyzing data to make better business decisions

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18
Q

data mining

A

the use of intelligent software to find subtle patterns that may not otherwise be evident

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19
Q

enterprise system

A

used through an entire enterprise, inter-enterprise used by multiple enterprises

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20
Q

office system

A

facilitates communications and enhances productivity

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21
Q

document processing systems

A

hardware and software used to create electronic documents

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22
Q

Document management systems (DMSs)

A

store, organize, and retrieve electronic documents

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23
Q

Content management systems (CMSs)

A

DMSs that also include multimedia files, images, and other content

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24
Q

communication systems

A

allow business employees to communicate with each other, business partners, and customers

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25
Q

Transaction processing systems (TPSs)

A

process and record data created by an organization’s business transactions

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26
Q

order entry systems

A

type of TPSs like e-commerce and point of sale systems

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27
Q

payroll systems

A

used to compute employees taxes, deductions, and pay

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28
Q

accounting systems

A

accounts receivable, payable, and general ledger systems

29
Q

Management information systems (MISs)

A

provide decision makers with regular, routine, and timely information that’s used to make decisions

30
Q

Decision support systems (DSSs)

A

used by middle and executive managers to make unstructured decisions

31
Q

Electronic data interchange (EDI)

A

transfer of data between different companies using the internet or another network

32
Q

Enterprise resource planning (ERP)

A

large integrated system that ties together all of a business’s activities

33
Q

inventory management system

A

track and manage inventory

34
Q

Product lifecycle management (PLM) systems

A

manage a system through its entire lifecycle, from design to retirement

35
Q

Computer aided manufacturing (CAM)

A

use of computer technology to automate manufacturing processes; 3d printing applications

36
Q

Artificial Intelligence (AI) systems

A

includes a computer that uses AI to perform actions that are characteristic of human intelligence

37
Q

Intelligent Agents (virtual assistants and smart assistants)

A

perform specific tasks to help make a users work environment more efficient or entertaining

38
Q

expert systems

A

provide the type of advice that would be expected from a human expert; 2 main components: knowledge base-database of facts and rules provided by human experts, inference engine-applies rules to data stored in knowledge base to reach decisions

39
Q

Information systems (IS) department

A

aka IT department, responsible for an organization’s computers, systems, and other technology

40
Q

outsourcing

A

hiring outside vendors to perform specific business tasks; offshoring, nearshoring, homesourcing, and crowdsourcing

41
Q

preliminary investigation

A

feasibility study performed to assess whether or not a full-scale project should be undertaken

42
Q

system analysis

A

examines the current system and identified problems

43
Q

system design

A

specifies what the new system will look like and how it will work

44
Q

system acquisition

A

the system analyst determines where to obtain the necessary hardware, software, and other system components

45
Q

benchmark tests

A

help evaluate and compare proposed solutions

46
Q

system implementation

A

the new system is installed, tested, and made operational

47
Q

system maintenance

A

ongoing process of identifying glitches and updating

48
Q

traditional system development

A

SDLC steps are carried out in the traditional order

49
Q

prototyping

A

a small model or prototype of the system is built before the full-scale development effort is undertaken

50
Q

end-user development approach

A

user is primarily responsible for the development of the system

51
Q

T/F: Executive managers tend to make highly unstructured decisions.

A

true

52
Q

T/F: A decision support system would most likely be used by a nonmanagement worker.

A

false

53
Q

T/F: An expert system is an example of an office system.

A

false

54
Q

T/F: Assigning business tasks to an external company is referred to as outsourcing.

A

true

55
Q

T/F: Users are only involved in the system development life cycle if the end-user approach is being used.

A

false

56
Q

The software program used in an expert system in conjunction with the knowledge base to reach decisions is called the ______.

A

inference engine

57
Q

A(n) _____ is the computer professional who is most involved in the system development process.

A

systems analyst

58
Q

Benefits that are easy to quantify in dollars are called _____benefits.

A

tangible

59
Q

A(n) _____ is a model of a system that is built during systems development.

A

prototype

60
Q

Match each term with its description, and write the corresponding number in the blank to the left of each description.

  1. Used to store, organize, and retrieve electronic documents.
  2. The process of gathering, storing, accessing, and analyzing data in order to make better business decisions.
  3. Used to provide upper managers with the information they need to make decisions.
  4. DSS
  5. DMS
  6. BI
A
  1. Used to store, organize, and retrieve electronic documents.
  2. DMS
  3. The process of gathering, storing, accessing, and analyzing data in order to make better business decisions.
  4. DSS
  5. Used to provide upper managers with the information they need to make decisions.
  6. BI
61
Q

A system containing knowledge from medical experts that is used to help diagnose patients would be a type of ___________.

a. neural network
b. natural language system
c. expert system

A

c. expert system

62
Q

True or False: An order-entry system would be classified as a management information system.

A

false

63
Q

A(n) _________ is a device, controlled by a human, that can move and react to sensory input.

A

robot

64
Q

The first step of the system development life cycle is to __________.

a. design the system
b. perform a preliminary investigation
c. implement the system

A

b. perform a preliminary investigation

65
Q

True or False: The traditional approach to systems development also is referred to as the waterfall model.

A

true

66
Q

A test used to evaluate or measure a systems performance is called a(n) __________.

A

benchmark test

67
Q

Which term refers to outsourcing work to another country?

a. benchmarking
b. ofshoring
c. prototyping

A

b. offshoring

68
Q

True or False: The IT worker who codes computer programs is known as the computer operator.

A

false

69
Q

The IT employee most involved with system development is the __________.

A

systems analyst

CSIT 100 (6 decks)

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