Module 1: History of Human Factors in Aviation Flashcards

1
Q

What is Human Factors?

A

The science of understanding the properties of human capability and limitations, the application of this understanding to the design, development, and deployment of systems and services, and the art of ensuring successful application of human factor principles into the aviation working environment.

Important: Human Factors is a multidisciplinary field.

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2
Q

History of Human Factors

A

Human error studies in medicine by industrial engineers Frank Gilbreth and Lillian Gilbreth, in the early 1900s.

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3
Q

PAUL FITTS

A

Led scientific investigations that contributed to the design of modern aircraft cockpits, significantly reducing pilot errors and fatal plane crashes

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4
Q

ALPHONSE CHAPANIS

A

Published the first textbook on Human Factors: Applied Experimental Psychology: Human Factors in Engineering Design

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5
Q

What does the PEAR MODEL stands for?

A

People, Environment, Actions, Resources.

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6
Q

What does the SHELL MODEL stands for?

A

Software, Hardware, Environment, Liveware, Liveware.

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7
Q

What is the SHELL Model?

A

Is a conceptual tool used to analyze the interaction of multiple system components.

The critical focus of the model is the human component (liveware), and how it interacts with the other components in the model.

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8
Q

Liveware-Liveware

A

**Interface between people.
**
The concern is leadership, cooperation, teamwork and personality interactions.

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9
Q

Liveware-Software

A

Interface between people and software (laws, rules, regulations, etc.)

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10
Q

Liveware-Hardware

A

Interface between people and hardware (human- machine systems).

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11
Q

Liveware-Environmemt

A

**Interface between people and the environment **(physical environment, out of direct control)

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12
Q

What is the PEAR Model?

A

The PEAR model is used to recall the four considerations for assessing and mitigating human factors in aviation maintenance.

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13
Q

What are the four considerations the PEAR Model is used to recall?

A
  • People who do the job
  • Environment in which they work
  • Actions they perform
  • Resources necessary to complete the job
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14
Q

What does the PEOPLE aspect entails?

A

Physical Factors, Physiological Factors, Psychological Factors, Psychosocial Factors.

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15
Q

What does the ENVIRONMENT aspect entails?

A

Physical Environment and Organizational Environment

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16
Q

What does the ACTIONS aspect entails?

A

*Steps to perform task
*Sequence of activity
*Number of people involved *Communication requirements *Information control requirements
*Knowledge requirements
*Skill requirements
*Attitude requirements
*Certification requirements
*Inspection requirements

Actions they perform.

17
Q

What does the RESOURCES aspect entails?

A

*Procedures/work cards
*Technical manuals
*Other people
*Test equipment
*Tools *Computers/software *Paperwork/signoffs
*Ground handling equipment
*Work stands and lifts
*Fixtures
*Materials
*Task lighting
*Training
*Quality systems

Resources necessary to complete the job.

18
Q

What does Physical Factors entails?

A

*Physical Size
*Gender
*Age
*Strength
*Sensory Limitations

19
Q

What does Physiological Factors entails?

A

*Nutritional factors
*Health
*Lifestyle
*Fatigue
*Chemical dependency

20
Q

What does Psychological Factors entails?

A

*Workload
*Experience
*Knowledge
*Training
*Attitude
*Mental or emotional state

21
Q

What does Psychosocial Factors entails?

A

*Interpersonal conflicts
*Personal loss
*Financial hardships
*Recent divorce

22
Q

What does Physical Environment entails?

A

*Weather
*Location inside/outside *Workspace
*Shift
*Lighting
*Sound level
*Safety

23
Q

What does Organizational Environment entails?

A

*Personnel
*Supervision
*Labor-management relations
*Pressures
*Crew structure
*Size of company
*Profitability
*Morale
*Corporate culture