Module 1 Flashcards
1
Q
- A patrol call is request for police assistance involving what initially appears to be a “non-criminal” act – more of a community service need.
A
- True (Your Answer)
* False (Correct Answer)
2
Q
- _______________ is/are NOT benefits of properly handling a service call.
A
- Increased officer safety
- Improved personal reputation within the community
- Decreased job satisfaction (Correct Answer / Your Answer)
- None of the above
3
Q
- In the SARA model, which component best describes the step in which the officer decides if a problem exists?
A
- Study
- Scan (Correct Answer / Your Answer)
- Subcategorize
- None of the above
4
Q
- Officers should consider which of the following while handling service calls?
A
- legal considerations
- the nature of the call
- professional experience
- all of the above (Correct Answer / Your Answer)
5
Q
- During a call involving a business/peddler violation, officers should respond by _______________.
A
- referencing local jurisdiction ordinances (Correct Answer / Your Answer)
- avoiding informing the complaint of departmental policy (causes confusion)
- verifying the peddler’s license with the better business bureau
- none of the above
6
Q
- The best course of action when dealing with a person who is non-mobile is to _______.
A
- always assume the person needs assistance
- ask the person if they need assistance (Correct Answer / Your Answer)
- call EMS to avoid potential liability
- none of the above
7
Q
- The SARA model stands for ____________?
A
• Scan, Analyze, Respond, Assess (Correct Answer / Your Answer)
• Scan, Associate, Respond, Assess
• Survey, Associate, Rapidly Assess
None of the above
8
Q
- During a call involving a stray or rabid dog, officers should seek the assistance of animal control.
A
- True (Correct Answer / Your Answer)
* False
9
Q
- During a call of involving downed power lines, officers should _______.
A
- touch the wires to determine if they are carrying an electrical current
- avoid redirecting traffic around the lines
- contact the fire department and other agencies, or business and inform them their wires are down (Correct Answer / Your Answer)
- none of the above
10
Q
- _______________ is request for police assistance involving what initially appears to be a “non-criminal” act – more of a community service need.
A
• Patrol call
• Service call (Correct Answer / Your Answer)
• Community call
None of the above
11
Q
- In order to effectively respond to non-criminal calls for service, officers should become familiar with local ordinances.
A
• True (Correct Answer / Your Answer)
False
12
Q
- When responding to a welfare check, officers should ________.
A
- try and make contact with the resident by knocking on the door/ringing the doorbell
- look for signs of inactivity, such as mail that has not been picked up
- look in windows and loudly announce your presence
- all of the above (Correct Answer / Your Answer)
13
Q
- _______________ is/are benefits of properly handling a service call.
A
- Improved personal/departmental reputation within the community
- A system to address citizen complaints
- Increased job satisfaction
- All of the above (Correct Answer / Your Answer)
14
Q
- In the SARA model, which component best describes the step in which the officer takes action?
A
- Rapidly Assess
- React
- Respond (Correct Answer/Your Answer)
- None of the above
15
Q
- During calls involving disorderly conduct, officers cannot use any state statutes.
A
- True
* False (Correct Answer / Your Answer)
