Module 1 (2) Simplified Flashcards

1
Q

How should benefits be communicated in marketing?

A

Focus on consumer impact, present the product as a solution, and keep the content customer-centered.

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2
Q

Why keep marketing content focused on the consumer?

A

It engages better, makes customers feel valued, and increases sales chances.

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3
Q

What does the imaginary line between business, product, and customer represent?

A

It shows content focus; closer to the customer means more relevant and engaging content.

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4
Q

What happens during a “one-sided discussion” in marketing content?

A

The customer listens, decides based on their needs, and effective content keeps them engaged.

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5
Q

How can a copywriter make content more customer-focused?

A

Ask customer-centric questions, rephrase or remove product-centric phrases, and ensure the content meets customer priorities. (consider the customers perspective and mention the customers)

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6
Q

What is the copywriter’s role in customer-focused content?

A

Act as an outsider, shift focus to the customer, ask critical questions, and highlight customer priorities.

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7
Q

Why mention the customer (“you”) more than the company (“we”) in content?

A

It keeps content customer-focused, engaging, and makes the customer feel valued.

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8
Q

Why read marketing material from a different angle?

A

To see it from the customer’s perspective, revise product-specific language, and make it more engaging.

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9
Q

What is the tone of voice in writing?

A

It’s the brand’s “personality” in writing, ensuring a consistent and trustworthy style.

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10
Q

Why maintain a consistent tone of voice?

A

It builds trust, shows stability, and creates a unified brand identity.

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11
Q

How does tone of voice relate to different media?

A

It should be consistent across all communication forms, reinforcing brand identity.

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12
Q

How to determine a brand’s tone of voice?

A

Imagine the brand as a person and align the tone with its values and message.

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13
Q

Why write about customer benefits?

A

It makes the message relevant and impactful, avoiding meaningless content.

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14
Q

How to make copy believable?

A

Be truthful, avoid vague statements, and reflect genuine beliefs without arrogance.

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15
Q

How to address your audience respectfully?

A

Focus on the customer, avoid condescension, back arguments with evidence, and connect meaningfully.

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16
Q

What are three key attitudes in effective copywriting?

A

Be relevant, believable, and respectful to build trust and connection.

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17
Q

Why write like you talk?

A

It makes you sound trustworthy and relatable; read aloud to ensure it sounds natural.

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18
Q

How does a conversational tone affect perception?

A

It makes customers trust you more; ensure it sounds like a real person.

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19
Q

What is the main goal of copywriting?

A

To get people to buy the product or brand.

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20
Q

What is often the most essential part of copywriting?

A

The headline or tagline.

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21
Q

What are the three functions of a headline?

A

Grab attention, set the atmosphere, and set the tone.

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21
Q

Why is it important for a headline to grab attention?

A

To hook the reader emotionally and encourage further reading.

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21
Q

How does a headline create an atmosphere?

A

It sets up what the reader can expect from the content.

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21
Q

Why must a headline set the tone?

A

To help the reader decide if the content is relevant.

22
When might a title be the only text used?
In billboards or social media ads.
22
What is a skill that requires practice in copywriting?
Copy structure.
22
How can additional text support a headline in longer formats?
By providing more detailed information and context.
23
How to get used to organizing different content types?
Work on various projects to develop an intuitive understanding.
24
Name a beginner method for writing a headline or slogan.
Highlighting Benefits.
25
What is a method that focuses on product offers?
Highlighting Features.
26
Which method involves using a scenario to engage?
Story.
27
How does the "Problem and Solution" method work?
Identify a problem and present the product as the solution.
28
What method uses a list format to attract attention?
Numbered List.
29
What does the "Different Viewpoints" method involve?
Presenting various perspectives to appeal to more people.
30
Describe the "From General to Detail" method.
Start broad and narrow down to specifics.
31
What is a tagline?
A concise statement linked to a company name or brand.
32
How does a tagline differ from a slogan?
A tagline is for the brand; a slogan is for specific products or campaigns.
33
Can a company have multiple taglines?
No, typically one tagline but multiple slogans.
34
Why is a tagline important for long-term brand equity?
It helps people recognize the brand.
35
What is a factual tagline?
It talks about a fact related to the company. Example: "Gaming since 1981."
36
What is an egocentric tagline?
It encapsulates the brand's essence. Example: "For everything else, there's MasterCard."
37
What is a benefit tagline?
It communicates an advantage. Example: "Save money. Live better."
38
What is an abstract tagline?
Uses an emotional state or metaphor. Example: "Just do it."
39
What is a question tagline?
Poses a question. Example: "Is it in you?"
40
When to use metaphors and similes?
Sparingly, to clarify complex points.
41
What to consider when choosing a metaphor?
Ensure it's appropriate and avoid unintended meanings.
42
Why use metaphors and similes carefully?
To avoid misinterpretations and ensure accuracy.
43
What to consider about your metaphor's message?
Ensure it conveys the intended message and values.
44
What is a call to action (CTA)?
A prompt encouraging a specific action.
45
Why use a CTA in copy?
It guides the audience toward desired actions.
46
Characteristics of an effective CTA?
Clear, simple, and specific.
47
How to craft a CTA to trigger action?
Be straightforward and precise.
48
First priority in a "seller" headline?
Use emotional hooks to get the reader interested.
49
Second priority in a "seller" headline?
Establish a mood for the content.
50
Third priority in a "seller" headline?
Provide context for relevance.
51
Key characteristics of an effective CTA?
Clear, simple, and specific.
52
Different types of taglines?
Factual, egocentric, benefit, abstract, and question taglines.
53
Beginner methods for writing headlines or slogans?
Benefits, features, story, problem and solution, numbered list, different viewpoints, general to detail.
54
Why is the headline or tagline significant?
It grabs attention, sets the mood, and provides context.