module 1 Flashcards
Wellbeing Definition
The degree of satisfaction that an individual or group experiences when needs are met.
Wellbeing factors
Emotional, economic, cultural, physical, spiritual and social
Wellebign factors Acronym SPEECS:
Social, physical, emotional, economic, cultural, spiritual
Specific needs: SHE SEAS
Safety and security, health, education, sense of identity, employment, adequate standard of living.
Needs definitions
The necessities for life which are required for survival, physical and mental health.
Wants definition
Desires or preference to enhance life.
Safety and Security
being protected from threats
Health
Having a good wellbeing-all factors
Education:
Compulsory for kids to attend school.
Sense of identity
See yourself as who your are
Employment
Obtaining income to achieve goals.
Adequate standard of living
Primary needs, food, shelter, clothing.
Maslow’s hierarchy of needs.
- Physiological
Maslow’s Hirearchy
- Safety needs
Maslows Hirearchy
- Love and belonging
Maslows Hirearchy
- Esteem
Maslows Hirearchy
- Self-actualisation
New version of Maslow’s hierarchy
Satisfaction of needs and wants
SMART GOALS
Goal definition
Targets and objects an individual is aiming to achieve.
Determined by needs, values, standards.
Prioritise tasks, determined how individuals spend time, energy and money.
Meeting short term goals
Achieved quickly, relatively easy to achieve, lead to medium goals.
Meeting medium goals
Achieved over several months, more complex, need more resources, made up of many short term goals, prior to long term.
Meeting long term goals
Important needs, values, individuals and family, take several years, use a large amount of resources, achieved by fulfilling medium goals.
Smart goals
Specific, measurable, achievable, relevant, time bound, incorporates criteria to have high goal achieving.
Resources definition
Things used to satisfy needs and wants.
Classification of resources
Human- the skills, abilities or talents of people
Non human- Tangible or touchable resources.
Interchangeability of resources.
Can be exchanged for the enchantment of wellbeing. Human and non-human resources can be exchanged to meet the needs. E.g a neighbour may assist you in painting and you may help them in gardening.
Resource sustainability
A sustainable resource is a resource that can be continually replenished or there is an endless amount.It can be used without a decrease in supply.
Informal support
Relatives, friends, neighbours
Inormal support
Relative, friends, neighbours. For example adults may take care of their elderly parents
Formal support
Government agencies, community organisations, for examples, childcare facilities, centrelink.
Example: A person with a disbilitiy
Sense of Identity
Health
Employment
Safety & Security
Education
Adequate standard of living
A person with a disability
Formal: Careers gateway Australia. Provides, coaching and counselling to assimilate disabled people into the workplace.
Healthcare Australia. Provide National disability scheme, that offers resources for living at home as a disabled person.
Formal: Careers gateway Australia. Provides, coaching and counselling to assimilate disabled people into the workplace.
National disability abuse and neglect hotline. Investigates reports of abuse and provides required action.
Australian Disability Clearinghouse on Education and Training (ADCET). Provides guidance and support for disabled people going into tertiary education.
Access Centrelink for financial payments - disability pension (formal)
Plan definition
Decide on what outcome is to be achieved and set specific goals for achieving it. Planning is the basis for achieving an outcome and involves development of specific steps for achieving it.
Organise
Systematise the steps of the plan. Organising is mostly about creating a structure and sequence of steps while paying attention to the people and resources required and the implementation timeframe.
Implementation
Undertake the steps in order to achieve the desired outcome, It includes using the people and resources identified when organising, and following the proposed timeframe.
Evaluate
Assess the implementation and whether or not the goal was achieved. Evaluation include appraisal of the process and making recommendations when necessary
Organising example
In his 1994 book The 7 Habits of Highly Effective People, Dr Stephen Covey suggested ways of categorising
activities as urgent or important as a way to prioritise some over others. His urgent/important matrix is
shown below.
Human nature means that we instinctively act on tasks that are ‘urgent’, whether these tasks are
important or not. This is appropriate for the tasks that are also important, but focusing on non-important
Verbal communication
The use of language (Including words, letters, and/or numbers) to communicate a message. By using a spoken language, written language or sign language verbal messages can be communicated in a variety of ways such as face to face conversation, television, email, mobile phone.
Non-verbal communication
The use of emotions, facial expression, gestures and other body language to communicated a message. Such as eye movements, posture, facial expression, attitudes and body position.
Effective communication
Effective communication is when your message is clearly understood by others, leading to connection and shared understanding. It involves active listening, clarity, and respect.
Ineffective communication
Ineffective communication is when your message gets misunderstood or ignored, often causing confusion or conflict. It can come from unclear language, distractions, or not listening properly.
Aggressive communication
Outline:
Often interrupts speaker
Poor listening skills
Loud tone and yelling
Moves into people’s space
Bullings
Effect:
Provokes counter-aggression
Causes others to resist, defy, take revenge or lie.
Forces others to conform with resentment.
Assertive
Good listeners
States observations with judgement
Expresses feelings directly
Open natural gestures
Direct eye contact
Vaired rate of speech
Confidence
Descive
Effect:
Increased self-esteem and self-confidence
Feels motivated and understood
Relationships are built on mutual respect.
Passive
Agrees too often
Hesistant
Fidgets
Nods head often
Downcasts eyes
Slumped postures
Apologetic
Self-conscious
Complains instead of taking action
Effect: Gives up being themself
Spends to much time asking for advice
Doesn’t know where to stand
Interview definition
A conversation or discussion between two or more people to collect information or opinions, it is often concerned with their understanding, knowledge or perception of the facts or circumstances related to the topic of research
Advantages or disadvantages of an interview
Adv:
Large amounts of information can be generated
Respondents may enjoy the personal attention the interview provides
An interviewer can judge if questions become too sensitive and adjust them
Dis:
It is time-consuming to plan, conduct and collect data.
Communications difficulties may arise if there is a language barrier
Some subjects may be threatening to the interviewee
Structured interview
A planned interview with a set of predetermined questions developed by the researcher
Unstructured interview
A more discussion like interview with teh researcher planning areas for discussion without developing actual questions
Decision making definition
The process of making choices or reaching conclusion based on considering the alternatives available.
Decison making style
Implusive: spontaneous, occurs when minimal thought or analysis is used.
Intuitive: Based on instincts. decisions based on a gut feeling
Hesitant: Cautious, unsure when selecting decision.
Confident: Positive, certain. Very convinced it is right.
Rational: Sensible, reasonable, confront problem realistically
Factors influencing decision making
Access to resource
Complexity of problem
Past experiences and personal values
Attitudes to change
Socioeconomic status, gender, education
