MODULE 1 Flashcards

1
Q

is the exchange of thoughts, ideas, concepts, and views between two or among three or more people

A

Communication

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2
Q

the speaker or sender of a message

A

Source

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3
Q

the information, or ideas from the source or speaker

A

Message

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4
Q

the process of transferring the message

A

Encoding

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5
Q

the means to deliver a message, the channels

A

Media

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6
Q

the process of interpreting an encoded message

A

Decoding

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7
Q

the reaction or response of the receiver to the message from the sender

A

Feedback

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8
Q

the recipient of the message

A

Receiver

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9
Q

the factors which may affect the communication process like culture, individual differences, language use, noise, past experiences, and status

A

Barriers

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10
Q

involves an exchange of information through:
face-to-face
audio
video call or conference
lecture
meetings, radio, and televesion

A

Verbal communication

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11
Q

According to him verbal communication means the information communicated by the words that someone uses.

A

Franz, T.

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12
Q

nvolves the use of the following to convey or emphasize a message or information. According to Goldhaber 1974 in Franz, T. (2012) it is the flow of “messages which are not spoken but expressed through, voice, body language, personal space or distance, personal appearance

A

non- Verbal communication

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13
Q

involves the use of…
graphs
charts
images
photos
illustrations
emojis, emoticons, animations

A

Visual communication

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14
Q

nvolves texts or words encoded and transmitted through:
memo
email
report
letter
short message services (sms)

A

Written

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15
Q

means talking to oneself. Some label it as self or inner talk, inner monologue, or inner dialogue. Psychologists call it as self-verbalization or self-statement.

A

Intrapersonal communication

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16
Q

involves the use of electronic media. It includes tele, audio, or phone conferencing; video-conferencing; Skype calls; and other technological means.

A

Extended communication

17
Q

focuses on the communication in the organizational contexts, which comprise of individuals who work for the company.

A

Organizational communication