MODULE 1 Flashcards
is the exchange of thoughts, ideas, concepts, and views between two or among three or more people
Communication
the speaker or sender of a message
Source
the information, or ideas from the source or speaker
Message
the process of transferring the message
Encoding
the means to deliver a message, the channels
Media
the process of interpreting an encoded message
Decoding
the reaction or response of the receiver to the message from the sender
Feedback
the recipient of the message
Receiver
the factors which may affect the communication process like culture, individual differences, language use, noise, past experiences, and status
Barriers
involves an exchange of information through:
face-to-face
audio
video call or conference
lecture
meetings, radio, and televesion
Verbal communication
According to him verbal communication means the information communicated by the words that someone uses.
Franz, T.
nvolves the use of the following to convey or emphasize a message or information. According to Goldhaber 1974 in Franz, T. (2012) it is the flow of “messages which are not spoken but expressed through, voice, body language, personal space or distance, personal appearance
non- Verbal communication
involves the use of…
graphs
charts
images
photos
illustrations
emojis, emoticons, animations
Visual communication
nvolves texts or words encoded and transmitted through:
memo
email
report
letter
short message services (sms)
Written
means talking to oneself. Some label it as self or inner talk, inner monologue, or inner dialogue. Psychologists call it as self-verbalization or self-statement.
Intrapersonal communication