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Dental Assisting AM > Module 1 > Flashcards

Module 1 Flashcards

1
Q

What is the role of CODA?

A

Develops and implements accreditation standards for dental school and dental education programs.

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2
Q

What is the main role of the dental assistant?

A

Provide patient care and chairside support for the dentist.

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3
Q

What is the main role of the dental hygienist?

A

Licensed oral healthcare professional who provides preventive, therapeutic, and educational services.

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4
Q

What is the main role of the dental laboratory technician?

A

Performs dental laboratory services such as fabricating crowns, implants, bridges, and dentures, as specified by the dentist’s written prescription.

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5
Q

What is the main role of the dental public health specialty?

A

Promotes oral health through organized community efforts.

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6
Q

What is the main role of the dentist?

A

Provider licensed to practice the prevention, diagnosis, and treatment of the oral cavity.

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7
Q

What is the main role of the endodontic specialty?

A

Diagnoses and treats diseases of the pulp.

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8
Q

What is the main role of the oral and maxillofacial pathology specialty?

A

Diagnoses and treats diseases affecting the oral and maxillofacial regions.

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9
Q

What is the main role of the oral and maxillofacial radiology specialty?

A

Diagnosis of disease through various forms of dental imaging.

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10
Q

What is the main role of the oral and maxillofacial surgery specialty?

A

Diagnoses and treats conditions of the mouth, face, and jaws, and associated areas requiring surgical intervention.

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11
Q

What is the main role of the orofacial pain specialty?

A

Diagnoses, manages, and treats pain disorders of the jaw, mouth, face, head, and neck.

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12
Q

What is the main role of the oral medicine specialty?

A

Provides dental care to individual with complex medical issues.

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13
Q

What is the main role of the orthodontic specialty?

A

Focuses on preventing, intercepting, and correcting skeletal and dental problems.

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14
Q

What is the main role of the pediatric dentistry specialty?

A

Concerned with neonatal through adolescent patients, as well as patients with special needs.

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15
Q

What is the main role of the periodontic specialty?

A

Diagnosis and treatment of diseases of the structures surrounding and supporting the teeth.

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16
Q

What is the main role of the prosthodontic specialty?

A

Provides restoration and replacement of natural teeth.

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17
Q

Who is legally responsible for the care of patients and for supervision of all members of the dental team?

A

The dentist

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18
Q

What is the difference between a Doctor of Dental Surgery (DDS) and a Doctor of Medical Dentistry (DMD)?

A

Nothing, it just depends on where they went to school.

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19
Q

Typically, how long is dental school following an undergraduate degree (Bachelors)?

A

4 years

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20
Q

What does CDA stand for?

A

Certified Dental Assistant

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21
Q

Where do dental assistants obtain formal education?

A

Through CODA accredited programs, 1-2 year program or on the job.

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22
Q

What does RDH stand for?

A

Registered Dental Hygienist

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23
Q

What is the minimum education required for a dental hygienist?

A

2 years of college and an associates degree

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24
Q

There are associate degrees to become a dental hygienist, what are the other degrees offered?

A

Bachelor’s and master’s degree

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25
Q

What professional organization can dental hygienists choose to become members?

A

American Dental Hygienists Association (ADHA)

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26
Q

Where do dental laboratory technicians typically work?

A

Either employed in a private laboratory or they own/operatore their own laboratory.

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27
Q

What is needed for the dental laboratory technician from the dentist to create a protheses?

A

A written prescription from the dentist.

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28
Q

Where do dental laboratory technicians receive training?

A

Either a 2-year ADA-accredited program, apprenticeships or commercial schools.

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29
Q

What professional organization can dental technicians become members?

A

American Dental Laboratory Technician Association (ADLTA)

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30
Q

What professional organization can dentists choose to become members?

A

American Dental Association (ADA)

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31
Q

What professional organization can dental assistants choose to become members?

A

American Dental Assistants Association (ADAA)

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32
Q

What is the Dental Assisting National Board (DANB) responsible for?

A

Administering the certification exam and issuing the credential of CDA.

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33
Q

What is meant by licensure?

A

Credentialing by granting a license to practice.

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34
Q

What does RDA stand for?

A

Registered Dental Assistant

35
Q

What is professionalism?

A

Having a positive approach to everything you do and say, in and out of the dental office.

36
Q

Are the public’s expectations of healthcare workers higher or lower than individuals in other occupations?

A

Higher

37
Q

What should dental assistants be dedicated to?

A

The dental team, their patients and the profession of dental assisting.

38
Q

Since dental offices are a stressful place for patients and staff what is important for the dental assistant to maintain?

A

A positive attitude.

39
Q

What do letters in “Team” stand for?

A

“Together, Everyone Accomplishes More”

40
Q

What does the term four-handed dentistry describe?

A

The dentist and chairside assistant working together.

41
Q

What team member is used when an extra pair of hands are needed, referred to as six-handed dentistry?

A

Circulating assistant

42
Q

Who is often responsible for safely processing instruments and managing biohazard waste?

A

Sterilization assistant

43
Q

What is an EFDA?

A

Expanded-functions dental assistant

44
Q

What makes the EFDA different than a general chairside dental assistant?

A

They have additional training and can legally perform more intraoral tasks.

45
Q

What states the functions that are delegated to the EFDA?

A

The state’s Dental Practice Act.

46
Q

What is another term for the administrative assistant?

A

Receptionist

47
Q

What is helpful for the administrative assistant to have knowledge of?

A

How the clinical practice functions.

48
Q

What are the three aspects of professional appearance?

A

Good health, good grooming and appropriate dress

49
Q

How should hair be styled while working in the dental office?

A

Out of the face (ponytail, bun, braid, etc)

50
Q

Why should artificial nails NOT be worn?

A

They can harbor bacteria.

51
Q

Why should perfume or body scents NOT be worn?

A

They can be offensive or others may be allergic.

52
Q

How often should you bathe and use deodorant?

A

Daily

53
Q

Where can one obtain information about the DANB examinations?

A

www.danb.org

54
Q

In addition to assisting to deliver dental care, what are other career opportunities available for dental assistants?

A

Insurance company, teaching dental assisting or dental product sales reps.

55
Q

What professional organization can dentists choose to become members?

A

American Dental Association (ADA)

55
Q

What professional organization can dental assistants choose to become members?

A

American Dental Assistants Association (ADAA)

56
Q

What professional organization can dental assistants choose to become members?

A

American Dental Assistants Association (ADAA)

56
Q

What professional organization can dentists choose to become members?

A

American Dental Association (ADA)

57
Q
A
58
Q
A
59
Q

What is verbal communication made up of?

A

Words we use every day.

60
Q

When speaking to a patient what word should we use instead of saying pain?

A

Discomfort

61
Q

What type of question can be answered with a “Yes” or “No”?

A

Closed-ended questions

62
Q

What type of question is used to obtain information?

A

Open-ended questions

63
Q

How is nonverbal communication conveyed?

A

Through body language

64
Q

When working on a patient why is it important not to show a reaction on your face?

A

The patient could get unnecessarily scared.

65
Q

What percentage of the spoken word is HEARD?

A

10%

66
Q

What is an effective word for “pulling” a tooth?

A

Extracting

67
Q

What is a collection of actions that have been influenced by a person’s culture, attitudes, emotions, values, ethics, and authority?

A

Human behavior

68
Q

What is the process by which society influences individuals?

A

Socialization

69
Q

What are some things that can cause stress in the dental office?

A

Lack of staff, overbooking, too much to do, lack of communication, lack of job advancement

70
Q

How can a person reduce stress?

A

Exercise, time for yourself, leave office behind at end of day, eat well, set realistic expectations.

71
Q

Patients build a relationship with their dentist and dental staff through _______ and _______.

A

Confidence and trust

72
Q

What is another term for subjective fears?

A

Acquired fear

73
Q

What is another term for objective fears?

A

Learned fear

74
Q

What type of fear is related to what someone else has suggested?

A

Subjective/acquired

75
Q

What type of fear is related to what a person has experienced?

A

Objective/learned

76
Q

For some people just thinking about going to the dentist brings on panic and terror. What are these patients described as?

A

Dental-phobic

77
Q

What is the most important device used in public relations?

A

The telephone

78
Q

When do patients generally form their first opinion of the office?

A

Their first contact by phone

79
Q

Within how many rings should the telephone be answered?

A

First two or three

80
Q

What should you do before placing a caller on hold?

A

Ask their permission

81
Q

Why should the dentist not be interrupted at chairside to come to the phone?

A
  1. Reduces productivity
  2. Inconsiderate to the seated patient
  3. Makes it difficult to maintain infection control
82
Q

What are the exceptions for which a dentist should be interrupted to take a phone call?

A
  1. Speak to another dentist
  2. Speak to a lab technician
  3. Immediate family member

Dental Assisting AM (2 decks)

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