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A+ Guide to IT Technical Support > Module 01 - Chapter 1 > Flashcards

Module 01 - Chapter 1 Flashcards

1
Q

A motherboard is also called a _______ .

A

System board

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2
Q

True or false: A motherboard has a CPU socket.

A

True

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3
Q

True or false: A motherboard has slots for DIMMs.

A

True

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4
Q

True or false: A motherboard has a heat sink on the PCIe slots.

A

False

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5
Q

What are the two most common form factors used today for computer cases, power supplies, and motherboards?

A

ATX and mATX

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6
Q

True or false: An Ethernet port has a connector called an RJ-45 to connect to a network cable.

A

True

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7
Q

What are two different ways by which a laptop could utilize the cellular network connection of a mobile device?

A

Tethering and hotspot

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8
Q

Transmits digital video and audio and is slowly replacing VGA and DVI

A

DisplayPort

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9
Q

A type of memory slot found on a motherboard.

A

DIMM

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10
Q

Draws heat from the CPU and pipes it to a fan, which then blows heat out of the case.

A

Heat sink

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11
Q

A slot used for expansion cards or video cards on a motherboard.

A

PCIe

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12
Q

A series of tests performed by the startup UEFI/BIOS when you first turn on a computer.

A

POST

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13
Q

A smaller type of memory slot typically used for laptops.

A

SO-DIMM

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14
Q

A computer is said to be in this when all wireless technologies are turned off.

A

Airplane mode

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15
Q

A short-range wireless technology used to connect two devices in a small personal network.

A

Bluetooth

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16
Q

Also called the processor, or microprocessor, does most of the processing of data and instructions for the entire system.

A

Central processing unit (CPU)

17
Q

Reduces the total cost of a system by reducing the number of expansion slots on the motherboard, reducing the power supplied to the board, and allowing for a smaller case size.

A

micro-ATX

18
Q

What component is most likely to be installed in a PC, is considered primary storage, and typically stores the operating system, as well as its applications?

A

Hard disk drive (HDD)

19
Q

What is the name for the type of flash memory that is used by mobile devices to store their apps and data?

A

Solid state drive (SSD)

20
Q

True or false: A tower case conserves space since it can double as a monitor stand.

A

False

21
Q

True or false: FRU are not necessary for the computer’s operation.

A

False

22
Q

True or false: All types of FRU can be easily disposed of in any trash can.

A

False

23
Q

True or false: FRU is easily repaired by a support technician.

A

False

24
Q

True or false: A support technician should know how to replace a FRU.

A

True

25
Q

True or false: A DVI port transmits a video signal and is also called a DB-15 port.

A

False.

A+ Guide to IT Technical Support (1 decks)

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