models

Question 1

Cultural Web

Answer 1

stories, rituals + routines, symbols, control systems (processes used), power structures, organisational structures (flat or hierarchal)

Question 2

Tuckers five question model

Answer 2

is it; profitable? fair? legal? right? sustainable?

Question 3

JSW

Answer 3

strategic choices, strategic position, strategy into action

Question 4

Porters Diamond

Answer 4

location - demand conditions, factor conditions, related and supporting industries, firm strategy and structure

Question 5

communication

Answer 5

inform, persuade, clarify

Question 6

CSF

Answer 6

critical success factor

Question 7

KPI

Answer 7

key performance indicator

Question 8

Value chain

Answer 8

primary activities, supporting activities,

Question 9

evaluate

Answer 9

assess, estimate, appraise

Question 10

SFA

Answer 10

suitability, feasibility, acceptability

Question 11

Porters Generic Strategies (to gain competitve advantage

Answer 11

cost leadership, product differentiation, market segmentation

Question 12

BCG matrix

Answer 12

market share+market growth
problem child high MG, low MS
Star high MG, high MS
dog low MG, low MS
cash cows low MG, high MS

Question 13

Ansoff’s Matrix

Answer 13

market penetration: EP EM
product development: EP NM
diversification: NP NM
market: development: NP EM

Question 14

Stakeholder Map

Answer 14

HP HI: keep close
HP LI: keep satisfied
LP HI: inform
LP LI: ignore

Question 15

Pyramid of social responsibility

Answer 15

philanthropic + ethical, voluntary

legal +economic, compulsory

Question 16

Heat map, analysing risk

Answer 16

High impact, High probability: immediate action
Low impact, High probability: consider need for action
High impact, Low probability: consider control measures
Low impact, Low probability: review periodically

Question 17

TARA framework

Answer 17

4 ways to deal with risk

Question 18

TARA framework

Answer 18

4 ways to deal with risk
transference
avoidance
reduction
acceptance

Question 19

Baldridge model (improve performance)

Answer 19

leadership, strategic planning, operation focus, customer management, workforce engagement, knowledge management

Question 20

Lewins force field model

Answer 20

forces for change VS force resisting change

driving forces VS restraining forces

Question 21

report layout

Answer 21

To, from, about and date.

1)intro 2) results 3)conc/recommendation

Question 22

letter layout

Answer 22

name and address of writer
name and address recipient
date
dear MR
topic
yours faithfully

Question 23

presentation layout

Answer 23

rule of 7
7 slides, 7 lines 7 words
accompanying notes always

Question 24

Commercial accumen

Answer 24

awareness, judgement , show insight

Question 25

scepticism

Answer 25

Q Challenge Probe

Question 26

Analysis

Answer 26

investigate, enquire, consider