models

Question 1

blake mouton grid

Answer 1

impoverish, middle of the road, team leader, country club, produce or perish
management concern for people compared to task

Question 1

tannenbaum and schmidt continuum

Answer 1

tell sell suggest consult join delegate abdicate
management styles - boss centred and subordinate centred

Question 2

stakeholder mapping

Answer 2

keep satisfied, manage closely, monitor (minimum effort), keep informed
stakeholder power and stakeholder interest

Question 3

market mapping

Answer 3

various criteria used to judge products and see where each product is in the market compared to others, analyse where there are gaps

Question 4

7P’s

Answer 4

people product price process promotion physical environment place

Question 5

boston matrix

Answer 5

cash cow old dog star question mark
based on market share and market growth

Question 6

product life cycle

Answer 6

r&d introduction growth maturity extension strategy decline

Question 7

hackman and oldham

Answer 7

skill variety
task identity
task significance
autonomy
feedback

keeping employees motivated

Question 8

herzberg

Answer 8

hygiene factors and motivating factors
two factor theory in order to achieve motivation

Question 9

maslow

Answer 9

self actualisation
self-esteem
love and belonging
safety and security
psychological needs

deficiency needs and growth needs

Question 10

kaplan and nortons balanced scorecard

Answer 10

financial perspective
customer perspective
internal business process perspective
learning and growth perspective

Question 11

elkingtons triple bottom line

Answer 11

planet
people
profit

SUSTAINABILITY

Question 12

carrolls corporate social responsibility pyramid

Answer 12

philanthropic responsibilities
ethical responsibilities
legal responsibilities
economic responsibilities

Question 13

porters five forces

Answer 13

threat of new entrants
customer bargaining power
threat of substitutes
supplier bargaining power
internal competition (rivalry)

competitive strategy

Question 14

ansoffs matrix

Answer 14

market penetration, market development, product development, unrelated/related diversification
new/existing
strategies for a business

Question 15

porters’ strategies

Answer 15

cost leadership, cost focus, differentiation, differentiation focus

comparing competitive scope and competitive advantage
strategies for a business

Question 16

bowmans clock

Answer 16

different strategies based on added value and price

Question 17

greiners model of growth

Answer 17

the challenges that a business comes across in the management section as a business grows

Question 18

bartlett and ghoshals

Answer 18

global strategy, transnational strategy, international strategy and multi-domestic strategy

based on levels of cost pressures and local responsiveness

Question 19

lewins force field analysis

Answer 19

driving and restraining forces
reasons for resistance or willingness for change

Question 20

Kotter and Schlesinger’s reasons for
resistance to change

Answer 20

self interest
prefer the status quo (no change)
misunderstanding and fear
differing views

all about reasons for resisting change within a business

Question 21

Kotter and Schlesinger’s model of
overcoming resistance to change

Answer 21

education
coercion
participation
manipulation
facilitation
negotiation

ways to overcome empoylees’ resistance to change

Question 22

Handys culture

Answer 22

power
role
task
person

all different types of culture within how a business runs its operations

Question 23

hofstedes national cultures

Answer 23

power distance
uncertainty avoidance
long term orientation
masculinity
individualism

Question 24

strategic drift

Answer 24

phase 1 - incremental change
phase 2 - strategic drift
phase 3 - lux
phase 4 - transformational change or demise

Question 25

Taylors theory

Answer 25

money is the main force that motivates employees to work at a company