Models Flashcards

1
Q

Mission

A

Purpose, Strategy, Policies, Values

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Objectives

A

Specific, Measurable, Achievable, Relevant, Time bound

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Mendelow’s matrix

A

Stakeholder mapping.
Low Power + Low interest - Minimal effort
Low Power + High Interest - Keep informed
High Power + Low interest - Keep satisfied
High Power + High interest - Key players

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

PESTLE analysis

A

Identify opportunities and threats from an organisation’s macro-environment.
Political, Economic, Social, Technological, Legal, Environmental.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Porter’s Diamond

A

Identifies why particular nations enjoy sustained competitive advantage in particular products.

  • Factor conditions
  • Related and supporting industries
  • Demand conditions
  • Strategy, structure and rivalry
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Porter’s five forces

A

Model analyses the threats within the industry environment

  • Power of customers
  • Power of suppliers
  • Competitive rivalry
  • Threat of substitutes
  • Threat of new entrants
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Resources (9Ms)

A
Men
Money
Management
Make up
Machinery
Methods
Markets
Management information systems
Materials
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Competences

A

Competitive architecture
Reputation
Innovative ability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Product life cycle

A
Development 
Introduction
Growth
Maturity
Decline
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

BCG Matrix analysis

A

Used to analyse product portfolio in terms of market share and market growth.

High High - Star
High Low - Cash Cow
Low High - Problem child
Low Low - Dog

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Porters generic strategies

A

Cost leadership
Differentiation
Focus/ Niche

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Porters value chain analysis (Primary)

A
Inbound logistics
Operations
Outbound logistics
Sales and marketing
Service
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Porters value chain analysis (Secondary)

A

Firm infrastructure
Human resource management
Technology development
Procurement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Ansoff’s matrix

A

Existing products + Existing markets = Market penetration
New products + Existing Markets = Product development
New markets + Existing products = Market development
New products + New Markets = Diversification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Marketing Mix

A
Product
Promotion
Place (distribution)
Price
People
Processes
Physical evidence
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

PED < 1

A

Inelastic demand ( not price sensitive)

17
Q

PED > 1

A

Elastic demand ( Price sensitive)

18
Q

Organisation Structure

A

Entrepreneurial
Functional
Divisional
Matrix

19
Q

Joint Venture

A

Contractual agreement between companies, often by setting up another separate company

20
Q

Strategic Alliances

A

Looser agreement to share knowledge, technology or a business opportunity

21
Q

Licensing

A

The right to exploit an invention/resource in return for a share of the profit

22
Q

Franchising

A

The right to exploit a business brand in return for a capital sum plus share of profits/ turnover

23
Q

Strategy evaluation

A

Suitability, Feasibility, Acceptability

24
Q

Balanced scorecard

A

Ensures a mixture of financial and non-financial perspectives are considered

  • Financial perspective
  • Customer perspective
  • Internal business perspective
  • Innovation and learning perspective
25
Benchmarking
Internal Competitive Activity Generic
26
4 Vs of operations
Volume Variety Variation Visibility
27
Roles of HRM
Recruitment Training Appraisals Rewards
28
Supply chain management
Responsiveness Reliability Relationships
29
4 Vs of Big data
Volume, Velocity, Veriety, Veracity
30
Categories of change
Tuning, Planned, Adaptation, Forced
31
Lewin's force field analysis
Promote the driving forces, Remove the barriers to change.
32
Cultural barriers (Barriers to change)
Structural inertia Group Inertia Power structures
33
Personal barriers (Barriers to change)
``` Habit Job security Effect on earnings Fear of the unknown Selective information processing Physchological contract ```
34
Lewin's iceberg model
Unfreeze Move Refreeze