MOD 4 Flashcards

1
Q

What are the functions of management

A

Planning
Organizing
Staffing
Leading
Controlling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Involves determining how to achieve the mandate or work of the unit

A

Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Planning includes

A

Forecasting
Estimating the future

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

It entails Distributing and arranging the work to ensure that the unit functions smoothly

A

Organizing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Organizing means

A

Designing the organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Staffing includes

A

Selection of personnel
Staff development
scheduling and giving assignments

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Is concerned with getting and developing people for the jobs in the unit

A

Staffing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Leading includes processes such as

A

Leadership
Motivation
Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Leading or

A

Directing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Is the process of Ensuring that the personnel do what they are supposed to do to accomplish the goals of the organization

A

Leading

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Which
Is the last step in the management process involves the setting of standards, comparing actual performance with these standards reporting the results of assessments or evaluation and taking corrective actions

A

Controlling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Management can be evaluated in terms of the management structures in

A

Place
Processes
outcomes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Top management includes

A

Board of trustees
President.
and senior vice president

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Top management is responsible for ______ towards its planned destination

A

Steering the ship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Determines where to go and how to get there

A

Top management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Take care of the detail of the different requirements of the journey

A

supervisors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Serves as a link between the concerns of top and first level management

A

Middle management

18
Q

Understandably performs functions and makes decisions that have greater impact on the organization

A

Top management

19
Q

While top management spend almost the same amount of time for the five functions; Supervisors spend most of their time in

A

Leading and controlling

20
Q

Supervisors should possess four types of skills

A

Technical
Human relations
Administrative
Decision-making/problem solving

21
Q

Refer to both knowledge and skills related to the products and services of the unit processes, methods and equipment Or machines among others. In service delivery unit, a supervisor knows the job of his or her supervisees and can take their place in emergency situations.

A

Technical skills

22
Q

Skills refer to the supervisor’s ability to planning organizing and controlling functions of first level management

A

Administrative skills

23
Q

Skills refer to as supervisors ability to work with individual employees.He or she should also be able to foster harmonious relationship among his supervisees

A

Human relations

24
Q

skills referred to his or her ability to critically.Analyze information and problems and make appropriate decisions

A

Decision making or problem solving

25
The extent of services is primarily determined by the
Availability of financial resources
26
Different types of plans that a PHN is exposed to in public health system
strategic plan Operational plan Program plan Nursing care plan
27
It's a long range plan which extends from 3 to 5 years
strategic plan
28
Is short range planned that generally deals with the routine activities of the organization
Operational plan
29
Are very important resources for health personnel. These serve as a guide for their actions and decisions
Manuals of policies Standards and procedures
30
Principles of organization
Division of work Coordination Unity of command Authority and responsibility Span of control
31
Define the responsibility and authority of a position
Job description
32
To lead means
To show mark the way guide the course
33
According to frunzi and savini leadership is characterized by five key behavioral functions
Coaching Counseling Evaluating Delegating Rewarding
34
Is the most pervasive activity with an organization
Communication
35
The flow of their communication is
Vertical and horizontal
36
Give at least Two in the ten purposes of performance evaluation
To determine job competence To identify unsatisfactory employees
37
In the philippines, The Evaluation of the performance of government employees is mandated by the
Civil Service Commision
38
Provide a list of grave, less grave and light offenses for government employees
PD 809 RA 6713
39
At least two examples of grave offenses
Falsification of official documents Dishonesty
40
At least two samples of less grave offenses
Simple misconduct Habitual drunkenness
41
At least 2 sample of light offense
Neglect of duty Refusal to render overtime service