MOD 4 Flashcards
What are the functions of management
Planning
Organizing
Staffing
Leading
Controlling
Involves determining how to achieve the mandate or work of the unit
Planning
Planning includes
Forecasting
Estimating the future
It entails Distributing and arranging the work to ensure that the unit functions smoothly
Organizing
Organizing means
Designing the organization
Staffing includes
Selection of personnel
Staff development
scheduling and giving assignments
Is concerned with getting and developing people for the jobs in the unit
Staffing
Leading includes processes such as
Leadership
Motivation
Communication
Leading or
Directing
Is the process of Ensuring that the personnel do what they are supposed to do to accomplish the goals of the organization
Leading
Which
Is the last step in the management process involves the setting of standards, comparing actual performance with these standards reporting the results of assessments or evaluation and taking corrective actions
Controlling
Management can be evaluated in terms of the management structures in
Place
Processes
outcomes
Top management includes
Board of trustees
President.
and senior vice president
Top management is responsible for ______ towards its planned destination
Steering the ship
Determines where to go and how to get there
Top management
Take care of the detail of the different requirements of the journey
supervisors
Serves as a link between the concerns of top and first level management
Middle management
Understandably performs functions and makes decisions that have greater impact on the organization
Top management
While top management spend almost the same amount of time for the five functions; Supervisors spend most of their time in
Leading and controlling
Supervisors should possess four types of skills
Technical
Human relations
Administrative
Decision-making/problem solving
Refer to both knowledge and skills related to the products and services of the unit processes, methods and equipment Or machines among others. In service delivery unit, a supervisor knows the job of his or her supervisees and can take their place in emergency situations.
Technical skills
Skills refer to the supervisor’s ability to planning organizing and controlling functions of first level management
Administrative skills
Skills refer to as supervisors ability to work with individual employees.He or she should also be able to foster harmonious relationship among his supervisees
Human relations
skills referred to his or her ability to critically.Analyze information and problems and make appropriate decisions
Decision making or problem solving
The extent of services is primarily determined by the
Availability of financial resources
Different types of plans that a PHN is exposed to in public health system
strategic plan
Operational plan
Program plan
Nursing care plan
It’s a long range plan which extends from 3 to 5 years
strategic plan
Is short range planned that generally deals with the routine activities of the organization
Operational plan
Are very important resources for health personnel.
These serve as a guide for their actions and decisions
Manuals of policies
Standards and procedures
Principles of organization
Division of work
Coordination
Unity of command
Authority and responsibility
Span of control
Define the responsibility and authority of a position
Job description
To lead means
To show
mark the way
guide the course
According to frunzi and savini leadership is characterized by five key behavioral functions
Coaching
Counseling
Evaluating
Delegating
Rewarding
Is the most pervasive activity with an organization
Communication
The flow of their communication is
Vertical and horizontal
Give at least Two in the ten purposes of performance evaluation
To determine job competence
To identify unsatisfactory employees
In the philippines, The Evaluation of the performance of government employees is mandated by the
Civil Service Commision
Provide a list of grave, less grave and light offenses for government employees
PD 809
RA 6713
At least two examples of grave offenses
Falsification of official documents
Dishonesty
At least two samples of less grave offenses
Simple misconduct
Habitual drunkenness
At least 2 sample of light offense
Neglect of duty
Refusal to render overtime service
