MOD 4 Flashcards

1
Q

What are the functions of management

A

Planning
Organizing
Staffing
Leading
Controlling

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2
Q

Involves determining how to achieve the mandate or work of the unit

A

Planning

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3
Q

Planning includes

A

Forecasting
Estimating the future

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4
Q

It entails Distributing and arranging the work to ensure that the unit functions smoothly

A

Organizing

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5
Q

Organizing means

A

Designing the organization

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6
Q

Staffing includes

A

Selection of personnel
Staff development
scheduling and giving assignments

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7
Q

Is concerned with getting and developing people for the jobs in the unit

A

Staffing

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8
Q

Leading includes processes such as

A

Leadership
Motivation
Communication

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9
Q

Leading or

A

Directing

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10
Q

Is the process of Ensuring that the personnel do what they are supposed to do to accomplish the goals of the organization

A

Leading

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11
Q

Which
Is the last step in the management process involves the setting of standards, comparing actual performance with these standards reporting the results of assessments or evaluation and taking corrective actions

A

Controlling

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12
Q

Management can be evaluated in terms of the management structures in

A

Place
Processes
outcomes

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13
Q

Top management includes

A

Board of trustees
President.
and senior vice president

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14
Q

Top management is responsible for ______ towards its planned destination

A

Steering the ship

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15
Q

Determines where to go and how to get there

A

Top management

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16
Q

Take care of the detail of the different requirements of the journey

A

supervisors

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17
Q

Serves as a link between the concerns of top and first level management

A

Middle management

18
Q

Understandably performs functions and makes decisions that have greater impact on the organization

A

Top management

19
Q

While top management spend almost the same amount of time for the five functions; Supervisors spend most of their time in

A

Leading and controlling

20
Q

Supervisors should possess four types of skills

A

Technical
Human relations
Administrative
Decision-making/problem solving

21
Q

Refer to both knowledge and skills related to the products and services of the unit processes, methods and equipment Or machines among others. In service delivery unit, a supervisor knows the job of his or her supervisees and can take their place in emergency situations.

A

Technical skills

22
Q

Skills refer to the supervisor’s ability to planning organizing and controlling functions of first level management

A

Administrative skills

23
Q

Skills refer to as supervisors ability to work with individual employees.He or she should also be able to foster harmonious relationship among his supervisees

A

Human relations

24
Q

skills referred to his or her ability to critically.Analyze information and problems and make appropriate decisions

A

Decision making or problem solving

25
Q

The extent of services is primarily determined by the

A

Availability of financial resources

26
Q

Different types of plans that a PHN is exposed to in public health system

A

strategic plan
Operational plan
Program plan
Nursing care plan

27
Q

It’s a long range plan which extends from 3 to 5 years

A

strategic plan

28
Q

Is short range planned that generally deals with the routine activities of the organization

A

Operational plan

29
Q

Are very important resources for health personnel.
These serve as a guide for their actions and decisions

A

Manuals of policies
Standards and procedures

30
Q

Principles of organization

A

Division of work
Coordination
Unity of command
Authority and responsibility
Span of control

31
Q

Define the responsibility and authority of a position

A

Job description

32
Q

To lead means

A

To show
mark the way
guide the course

33
Q

According to frunzi and savini leadership is characterized by five key behavioral functions

A

Coaching
Counseling
Evaluating
Delegating
Rewarding

34
Q

Is the most pervasive activity with an organization

A

Communication

35
Q

The flow of their communication is

A

Vertical and horizontal

36
Q

Give at least Two in the ten purposes of performance evaluation

A

To determine job competence
To identify unsatisfactory employees

37
Q

In the philippines, The Evaluation of the performance of government employees is mandated by the

A

Civil Service Commision

38
Q

Provide a list of grave, less grave and light offenses for government employees

A

PD 809
RA 6713

39
Q

At least two examples of grave offenses

A

Falsification of official documents
Dishonesty

40
Q

At least two samples of less grave offenses

A

Simple misconduct
Habitual drunkenness

41
Q

At least 2 sample of light offense

A

Neglect of duty
Refusal to render overtime service