Mod 4

Question 1

Define Org Culture

Answer 1

The shared values of an organization

Question 2

What is CVF

Answer 2

Competing Values Framework

Question 3

Purpose of CVF

Answer 3

Measure’s the effectiveness of an organization’s culture

Question 4

4 concepts that comprise CVF

Answer 4

Clan, Adhocracy, Hierarchy, Market

Question 5

Two axes of CVF

Answer 5

Flexibility/Stability & Control, Internal/External Focus

Question 6

Describe Clan Culture

Answer 6

Family environment, encourages collaboration (flexibility/internal focus)

Question 7

Describe a hierarchy culture.

Answer 7

structured environment with lots of control (stability & control, internal focus)

Question 8

Describe a market culture.

Answer 8

competitive environment concerned with achieving results (external focus, stability & control)

Question 9

Describe an adhocracy culture.

Answer 9

creative environment where risk taking is encourage (flexible, external focus)

Question 10

What are the two types of organizational structures?

Answer 10

mechanistic & organic

Question 11

Describe a organic organizational structure?

Answer 11

org structure characterized by horizontal communication, low specialization, and decentralization

Question 12

Describe a mechanistic organizational structure?

Answer 12

org structure characterized by centralized authority, formalized procedures, and specialization of functions

Question 13

What is the McKinsey 7s Model?

Answer 13

a model that analyzes 7 key internal aspects of an org that need to be aligned to achieve objectives and improve performance (structure, systems, style, staff, skills, strategy, and how they connect to shared values (culture))

Question 14

What are three interrelated dynamic processes that cause employees to join and leave organizations?

Answer 14

attraction, selection, attrition

Question 15

What attracts an employee to join an organization?

Answer 15

members of the organization share similar/same personality, values, interests as the individual

Question 16

What causes an employer to select a candidate?

Answer 16

the individual possesses knowledge, skills, abilities similar to those of org members

Question 17

One of the most important causes of attrition?

Answer 17

person-organization misfit

Question 18

Describe the difference between person-organization fit and person-job fit?

Answer 18

person-org - how much the individual’s personality an values match those of the organization
person-job - how much the individual’s skills and knowledge match the job demands”

Question 19

Define personality.

Answer 19

feelings, thoughts, and behaviors a person has

Question 20

What are the big 5 personality traits (OCEAN)?

Answer 20

openness, conscientiousness, extroversion, agreeableness, neuroticism

Question 21

What are the key characteristics of openness? What is the CVF alignment?

Answer 21

curiosity, originality, creativity (adhocracy)

Question 22

What are the key characteristics of conscientiousness? What is the CVF alignment?

Answer 22

organized, punctual, dependable (hierarchy)

Question 23

What are the key characteristics of extraversion? What is the CVF alignment?

Answer 23

outgoing, talkative, sociable (market)

Question 24

What are the key characteristics of agreeableness? What is the CVF alignment?

Answer 24

tolerant, sensitive, trusting, kind (clan)

Question 25

What are the key characteristics of neuroticism? What is the CVF alignment?

Answer 25

anxious, irritable, moody (n/a)

Question 26

Define the term cultural alignment.

Answer 26

The linking of org goals with the employees’ personal goals.