Mod 1 (2) Flashcards

1
Q

What are the key elements of active listening?

A

Eye contact, body posture, head nod, facial expressions, verbal expressions

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2
Q

What are the combined / non-directive counseling techniques?

A

Suggesting alternatives
Recommending
Persuading
Advising

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3
Q

What are the parts of an ethical decision making process

A

Employ applicable laws and regulations, clearly defined the ethical problem, and reflect on ethical values and their ramifications

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4
Q

Define leadership

A

leadership is the process of one influencing others by providing purpose direction and motivation to accomplish the mission and improve the organization

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5
Q

Who is involved in the counseling process?

A

The rated soldier, the rater, the senior rater

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6
Q

Name the three types of counseling

A

Performance, professional growth, event

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7
Q

What are the ARSOF core attributes?

A
Integrity 
Courage 
Perseverance
Personal responsibility
Professionalism
Adaptability
Team player
Capability
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8
Q

According to army doctrine what comprises a person’s character?

A

A person’s character is comprised of their moral and ethical qualities

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9
Q

Name the four stage counseling process

A

Identify the need
Prepare the counseling
Conduct a counseling
Follow up

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10
Q

An ethical problem exists when you have

A

Two rights
Right versus wrong
Shades of Gray

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11
Q

What forms does the army use for counseling?

A

2166 - 9 - 1A The NCOER support form

DA form 4856

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12
Q

List of the three things that a leader must give in order to influence others

A

Purpose, direction, motivation

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13
Q

I found

A

The essence of for a person is, what a person believes, how a person acts

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