Mock test 1 wrong questions Flashcards
What is Process management?
Aligning processes with an organization’s strategic goals - It is an ongoing task.
What is Project management?
The application of processes, methods, skills, knowledge and experience to achieve specific project objectives to be completed within agreed parameters.
What is Scope management?
The outputs, outcomes and benefits of a project are identified, defined and controlled.
What is the agile method?
Managing and implementing a project in small chunks of work.
What is Corporate culture?
Corporate vision, shared values, beliefs and assumptions.
What is an organisation’s purpose?
To accomplish the goals and objectives as indicated within the
organisation’s vision statement.
List some organisational values
Integrity.
Honesty.
Fairness.
Accountability.
Promise to Customers.
Diversity and Inclusion.
Learning.
Teamwork
What is meant by ‘ethical approach’?
Providing the greatest good for the greatest number.
What is an Internal Customer?
Stakeholders who work within the business, such as an employee or manager.
What is prospecting?
Initiating new business by searching for potential customers, clients, or buyers for your products or services.
What is the procurement process?
Obtaining the goods and services a company needs to support its daily operations.
When must you provide a doctor’s note?
If you’re absent for 7 days or more.
Under GDPR what is the maximum fine for
such a serious breach?
Up to €20 million, or 4% annual global turnover – whichever is higher.
How many years should you keep financial
records?
6 years
Who should you speak to for advice or data protection issues?
Information Commissioner’s Office (ICO)
