Mock Revision Flashcards

1
Q

Joint Venture

A

two or more businesses agree to work
closely together on a particular project and create a
separate business division to do so

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2
Q

Private Limited

A

a small to medium-sized
business that is owned by shareholders who are family members or friends, it cannot sell
shares to the general public

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3
Q

Public limited

A

a limited company, of en a large
business, with the legal right to sell shares to the general
public – share prices are quoted on the national stock
exchange.

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4
Q

Limited Liability

A

the only liability – or potential loss – a
shareholder has if the company fails is the amount invested
in the company, not the total wealth of the shareholder.

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5
Q

Sole Traders

A

Business in which one person provides the permanent finance and in return has full control of the business and keeps all of the profits i.e. Window cleaner, plumber, Florist

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6
Q

Partnerships

A

Businesses owned by two or more people with shared capital investment and usually share responsibilities i.e. Dentist, Lawyers/ solicitors.

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7
Q

What are the 4 P’s?

A

Price, Product, Promotion, Place

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8
Q

Market share

A

Percentage of the total shares of a market a business owns.

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9
Q

Name as many Marketing Objectives

A
Gain market share 
Increase total sales 
Increase average number of items purchased per customer visit 
Increase frequency of customer visits 
Increase percentage of customers who are returning customers
Increase number of new customers 
Increase customer satisfaction 
Increase brand identity
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10
Q

Product orientation

A

An inward looking approach that focuses on making products that can be made- or have been made for a long time- and then trying to sell them

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11
Q

Market orientation

A

An outward looking approach basing product designs on consumer demand as established by market research

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12
Q

What are the 4cs

A

Customer solution
Cost to customer
Communication with customer
Convience to cutomer

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13
Q

Promotion

A

ways in which a business attempts to draw consumers’ attention to a product.

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14
Q

What is AIDA

A

Attention
Interest
Desire
Action

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15
Q

Promotion Objectives

A

Increase sales by raising consumer awareness
Increase purchases by existing customers or attract new ones
Demonstrate superior qualities/specification
Create or reinforce the brand image
Correct misleading reports the public or other businesses may have seen
Develop the public image of the business
Encourage retailers to stock the products.

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16
Q

Advertising

A

Presentation and promotion of ideas, goods, or services by a business.

17
Q

Advertising

A

Presentation and promotion of ideas, goods, or services by a business.

18
Q

Sales promotion

A

Media and non-media marketing communications are employed for a pre-determined, limited time to increase consumer demand, stimulate market demand or improve product availability

19
Q

Direct Marketing

A

a form of advertising that allows businesses and non profit organisations to communicate straight to the customer, with advertising techniques

20
Q

Sponsorship

A

When a business pays to be associated with a certain event, in order to get its name/product seen by potentially millions of viewers or other interested parties.

21
Q

Public relations

A

Communications (either personal or written), or service, which can be free, provided by the business incorporating news about it or a favourable presentation of it in the media.

22
Q

Above the line promotion

A

mass media is used to promote brands and reach out to the target consumers. These include conventional media such as television and radio advertising, print as well as internet.

23
Q

Below the line production

A

promotional techniques which aim to reach consumers more directly and which are more within the organisation’s control.i.e Direct messaging, fair trades, text messages

24
Q

‘Percentage of sales’ method for expenditure budgets

A

budget varies with level of sales. Good if sales are increasing (more money available). Not so good if sales are decreasing

25
Q

‘Objective based budgeting’ method of expenditure budget

A

calculate the level of sales required to meet objectives, then assess how much is needed to support this level

26
Q

Competitor based budget

A

trying to match the amount spent by the main competitor. Could lead to budget spiralling out of control and competitor may have a very effective, creative promotional team, and therefore cannot be easily matched.

27
Q

What the business can afford budget method

A

at the start of a business promotion is sometimes seen as a luxury, to be paid for after all other expenses have been paid and therefore not much money will be available. This does not take account of either market conditions or marketing objectives

28
Q

Incremental budgeting

A

Take last year’s budget allocation and simply add on an extra amount – usually in line with either inflation or increased level of sales. Drawback it does require Marketing Manager to justify the amount being spent just the added increment

29
Q

Cash flow forecast

A

Simple statement showing cash inflows, cash outflows as well as closing and opening balances