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Apple+ Device Support 2024 (SUP-2024) > Mobile Device Management, Apple ID, iCloud and Continuity, and Passkeys > Flashcards

Mobile Device Management, Apple ID, iCloud and Continuity, and Passkeys Flashcards

1
Q

Which enhancements to the user experience are available through an MDM solution?

A. Isolation of the Secure Enclave from the main processor for additional security
B. Automated installation of certificates and applications and configuration of email
C. Notarization and scanning of apps for malicious content and verification that apps are signed by an authorized developer

A

B. Automated installation of certificates and applications and configuration of email

An administrator using an MDM solution can securely and wirelessly configure and provision enrolled devices.

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2
Q

A device is managed and supervised.
Which statement below also applies to the device?

A. It’s user-owned and went through account-driven User Enrollment.
B. It’s organization-owned and went through Automated Device Enrollment.
C. It’s an organization-owned Shared iPad and went through Device Enrollment.
D. It’s an organization-owned Mac with a single administrative user (a supervisor).

A

B. It’s organization-owned and went through Automated Device Enrollment.

When an organization-owned device is enrolled into an MDM solution using Automated Device Enrollment, that device is both managed and supervised. An MDM administrator has broader control over a supervised device.

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3
Q

What is the best way to check whether a Mac is managed through an MDM solution?

A. Access the list in System Settings > Privacy & Security > Profiles.
B. Check whether the Apple ID signed in on the device matches your organization domain.
C. Access the settings in System Settings > General > Sharing > Remote Management.

A

A. Access the list in System Settings > Privacy & Security > Profiles.

If there’s an MDM profile, the device is managed.

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4
Q

What is the best way to check whether managed settings of iPhone or iPad devices are interacting with your troubleshooting of Wi-Fi issues?

A. Find the MDM profile, and tap More Details.
B. Find the Wi-Fi network settings, and tap the Info button.
C. Find the MDM profile, and tap Leave Remote Management.

A

A. Find the MDM profile, and tap More Details.

Examine the configuration profiles, and determine whether a network or certificate profile is interacting with your troubleshooting.

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5
Q

A user can’t print at the office while using their Managed Apple ID on their user-owned iPhone.
During troubleshooting, where would you check for MDM settings interacting with AirPrint?

A. Settings > General > VPN & Device Management
B. System Settings > Privacy & Security > Profiles
C. Settings > General > VPN & Device Management > Managed Account > Profiles and Device Management

A

C. Settings > General > VPN & Device Management > Managed Account > Profiles and Device Management

For a user-owned iPhone, the Managed Account contains the profiles.

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6
Q

What happens when you sign in to your Apple ID on another Apple device?

A. The login attempt is denied.
B. A message appears indicating that the Apple ID is currently in use.
C. You can sync designated data and settings from your other devices.

A

C. You can sync designated data and settings from your other devices.

When you sign in to your Apple ID on another iPhone, iPad, or Mac, you can choose to sync designated data and settings from other Apple devices using the same Apple ID.

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7
Q

What happens if you complete the setup of a new Apple device without signing in with an Apple ID?

A. The device restarts, and you must sign in with a valid Apple ID to access it.
B. Some services and features are unavailable until an Apple ID is associated with the device.
C. All services and features are available as long as you have a working wireless network connection.

A

B. Some services and features are unavailable until an Apple ID is associated with the device.

You can complete the initial setup and configuration of a new Apple device without signing in with an Apple ID. However, some services and features are unavailable until an Apple ID is associated with the device.

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8
Q

Which option doesn’t work for creating a new Apple ID?

A. Apple TV
B. The App Store
C. A web browser
D. iTunes for Windows

A

A. Apple TV

You can’t create an Apple ID using Apple TV.

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9
Q

In the App Store, a user can browse and view apps but can’t buy them.
What’s the possible cause of this issue?

A. The user is signed in with a Managed Apple ID.
B. The user didn’t turn on two-factor authentication.
C. The user has an outstanding payment due for a subscription.

A

A. The user is signed in with a Managed Apple ID.

When signed in with a Managed Apple ID, the user can browse but not buy (or get for free) items from the App Store, the iTunes Store, or Apple Books.

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10
Q

Which of these services does iCloud provide?

A. Storage, backup, and file recovery
B. File restoration, storage, and macOS Recovery
C. Backup, storage, and access to the App Store

A

A. Storage, backup, and file recovery

iCloud saves and protects your data and provides services that include storage, backup, and file recovery.

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11
Q

Your MDM administrator turned on the “Managed App’s stored data in iCloud” MDM restriction.
How does this affect users with managed iPhone and iPad devices?

A. Users can’t store any documents or data in iCloud.
B. Users can’t store data from managed apps in iCloud.
C. Users can store managed apps and the managed apps’ data in iCloud.

A

B. Users can’t store data from managed apps in iCloud.

When the “Managed App’s store data in iCloud” MDM restriction setting is on, users can’t store data from managed apps in iCloud.

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12
Q

What must you have to use most Continuity features on your Apple devices?

A. An iCloud account and Apple Pay
B. An Apple ID with iCloud features enabled
C. An Apple ID and a Continuity account

A

B. An Apple ID with iCloud features enabled

When you sign in to your Apple ID with iCloud features enabled on your Apple devices, you can use Continuity features.

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13
Q

What does iCloud require to work?

A. An Apple ID, an internet connection, and Continuity
B. Current software, an Apple ID, and an internet connection
C. An iCloud token, an Apple ID, and current operating systems

A

B. Current software, an Apple ID, and an internet connection

iCloud requires an Apple ID, an active internet connection, and up-to-date software. Also, if you meet the recommended system requirements, you can use the latest iCloud features and get the best experience.

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14
Q

When can your Mac use Personal Hotspot on your iPhone to connect to the internet?

A. When your Mac has Personal Hotspot turned on
B. When your iPhone has 5G and access to a 5G network
C. When your Mac and your iPhone are within range of each other

A

C. When your Mac and your iPhone are within range of each other

Your Mac can use Personal Hotspot on your iPhone or iPad (Wi-Fi + Cellular) to connect to the internet when your Mac and the device are within range of each other.

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15
Q

A user wants to view the passkeys and passwords they’ve stored with a personal Apple ID on their iPhone using Safari.
Where should you tell them to check?

A. Settings > Passwords
B. Settings > Privacy & Security
C. Settings > Apple ID > Sign-In & Security
D. Settings > Apple ID > iCloud > Passwords and Keychain

A

A. Settings > Passwords

This location is where you view saved passwords and passkeys in Settings.

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16
Q

A user prefers the convenience of using passkeys on their personal iPhone. However, they can’t use AirDrop to send any passkeys from their organization-owned Mac to their personal iPhone — even when Bluetooth and Wi-Fi are working on both devices.

What is the most likely underlying reason for this?

A. The devices are using two different Apple IDs.
B. Their organization-owned Mac is using a Managed Apple ID.
C. One of the devices is using an operating system earlier than iOS 16, iPadOS 16, or macOS 13.

A

B. Their organization-owned Mac is using a Managed Apple ID.

Users can’t share passkeys stored in the iCloud Keychain of a Managed Apple ID.

17
Q

Which of these is a valid reason that passkeys are more secure than passwords?

A. Passkeys are proprietary and unique to Apple.
B. Passkeys use the Automatic Strong Password feature on your device.
C. Passkeys are uniquely generated for every account by your own device.

A

C. Passkeys are uniquely generated for every account by your own device.

Passkeys are also less vulnerable to phishing and designed so that there are no shared secrets.

Apple+ Device Support 2024 (SUP-2024) (12 decks)

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