MM Review Prep Flashcards

1
Q

The ability to monitor one’s own and others’ feeling and emotions, to discriminate among them, and to use this information to guide one’s thinking and actions is called?

A

emotional intelligence

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2
Q

T/F Something is salient when it stands out from its content

A

true

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3
Q

T/F The most important influence on international HRM is the culture of the country in which a facility is located

A

true

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4
Q

Which of the following tends to have the most positive influence on job choice decisions?

A

job vacancy characteristics

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5
Q

The process of attempting to ascertain the supply and demand for various types of human resources is called _________

A

forecasting

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6
Q

T/F Self efficacy beliefs are surface convictions supported by the most recent experiences a person has gone through

A

false

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7
Q

A company with ________level participation is likely to have a single office, the headquarters, in the parent country

A

domestic

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8
Q

Surface level characteristics are those that are quickly apparent to other people

A

true

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9
Q

The _____________framework provides a practical way for managers to understand, measure, and change org culture

A

competing values

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10
Q

T/F Apologies saying I’m sorry are perceived the same in all societies

A

false

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11
Q

T/F The two general functions of mentoring are coaching and delegation

A

false

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12
Q

t/f External influences are individual differences that we have the ability to influence

A

true

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13
Q

The ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this info to guide one’s thinking and actions is called

A

emotional intelligence

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14
Q

t/f Kelley identified three dimensions of behavior that people observe when making attributions- consensus, distinctiveness, and consistency

A

true

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15
Q

t/f A decision is a gap between an actual and a desired situation

A

false

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16
Q

Private employment agencies primarily serve blue collar workers and public employment agencies mostly deal with white collar workers

A

false

17
Q

t/f Cultural differences are a disadvantages to global organizations

A

false

18
Q

A strategy represents a long term goal that describes what an organization wants to become

A

false

19
Q

Research indicates that job applicants find companies with due process policies more attractive than companies with employment at will policies

A

true

20
Q

when people make judgments and decisions they retrieve information from memory

A

true

21
Q

The process that enables us to interpret and understand our surroundings is called

A

perception

22
Q

__________are artificial intelligence intervention aimed at giving management a chance to correct an imbalance, injustice, mistake, or outright discrimination that occurred in the past

A

affirmative action

23
Q

The first step in human resource planning is

A

forecasting labor supply and demand

24
Q

deep level characteristics of diversity:

A

include attitudes, opinions, and values

25
Q

t/f Stereotypes exist about gender, race, age, but not about occupation

A

false

26
Q

Direct applicants are people who apply for a vacancy without prompting from the organization

A

true

27
Q

companies with clan cultures resemble family type organizations

A

true

28
Q

_________describes how much personal responsibility a person takes for his or her own behavior and its consequences

A

locus of control

29
Q

t/f knowing about social perception can help managers avoid mistakes

A

true

30
Q

people with high _______see themselves as capable and effective

A

core self evaluation

31
Q

CSE stands for?

A

core self evaluation

32
Q

t/f A person’s capacity for constructive thinking, reasoning, and problem solving is known as naturalist intelligence

A

false

33
Q

t/f CSEs are related to reduced conflict and lower stress

A

true

34
Q

potential to understand and regulate oneself is known as

A

intrapersonal intelligence

35
Q

t/f a strategy represents a long term goal that describes what an organization wants to become

A

false