Mix Flashcards
What is Teamwork?
A group of people working together to achieve a common goal
What is the multidisciplinary Team?
Practitioners from different professions who come together to discuss the plan of care which reflects the integrated set of goals shared by the providers of care
Challenges to team work?
Poor interpersonal relationships between team members, Position, delegation, communication issues, organisation culture, conflict management, incompetence
Benefits of good team work
Positive pt outcomes, open communication amongst team members, safe working environment, happy work environment, trust/respect among team members
What are some common causes of conflict?
Poor communication, inadequately defined organisational structure, individual behaviour, unclear expectations, conflict of interest, Operational/staffing changes, diversity in gender/culture/age
What is workplace bullying?
Repeated, unreasonable or inappropriate behaviour directed at a worker or group of workers, that creates a risk to safety and health
What is a professional?
Disciplined group of individuals adhering to high ethical standards, accepted by public as possessing special knowledge and skills derived from education and training at a high level and who are prepared to excsersise this knowledge in the interest of others
How is nursing professional?
Specialised education (Degree), Body of knowledge, Autonomy (Independence, Responsibility, accountability for own actions)
Documents that Guide nurses
Code of professional conduct, ICN code of ethics, Code of ethics for nurses
What is reality shock?
The gap between what students expect and what is actually experienced
What are some factors affecting transition from student to nurse?
Education prep, Orientation programs, Staffing levels, Expectations, attitudes, Reactions and behaviour of preceptor
What is a model?
Models are conceptual tools or devices that can be used to understand and place complex phenomena in perspective
What do models of nursing care do?
Allows nurse to plan, deliver and evaluate nursing care in a systematic manner based on theoretical propositions
Name 4 types of nursing care models, what are each?
Task allocation - Each nurse assigned duties
Team Nursing - group of nurses care 4 a group of patients
Pt allocation - Nurses allocated pt load each shift
Primary nursing - Single RN responsible for comprehensive care of pt
What skills are associated with time management?
Planning, prioritising, goal setting, decision making, delegating, scheduling and managing a workload
What is a mentor?
An enduring relationship in which a more experienced person acts as an advisor for someone less experienced to assist his or her personal growth and development
What is end of life care?
When all possible causes for condition concidered and all interventions futile
Do’s for patient death
Remove all drips drains and pumps, remove clutter from room, offer time and privacy to be with loved one, offer oportunity to assist with laying out body, offer to ring and inform family, check family/friend can drive home
Don’ts for patient death
Dont say you know how it feels, don’t insist they see body if they dont want, don’t pack up belongings, don’t put time restraints on how long they stay with deceased
What is quality?
Compliance with specifications and standards
What are the key dimensions of quality in healthcare?
Patient safety, effectiveness, appropriateness, consumer participation, access, efficiency
What are performance management initiatives and what are the 3 components?
Provides system wide approach for ongoing improvement by clinical services and facilities - 1. Guidance by policies 2. Monitoring through data collection outcomes 3. Appropriate remedial interventions in response to adverse effects
Why are performance standards developed?
To protect the public from harm, To improve quality of services
What is level of competence?
An objective measure used to differentiate between levels of competence/skills or knowledge
What is a clinical guideline?
Recommended approaches to managing client conditions, focusing on specific, scientifically based aspects of care delivery connecting interventions and expected outcomes
What is clinical governance?
Systematic mechanisms put in place in all hospitals to assist staff and promote and develop quality activities
What is risk management
Seeking to identify and eliminate potential safety hazards thereby reducing pt and staff injuries
What is benchmarking aimed at for nursing?
Producing clinical guidelines to establish high quality nursing care
What is accreditation?
A mechanism whereby an external body assesses an organisation to determine its performance and compliance with agreed standards
What is the aim of accreditation?
To ensure and improve quality of hospital and community based healthcare in australia
