Mitel Business

Question 1

The CXi II Controller supports up to __ IP Users

Answer 1

150

Question 2

(T/F) For MiVoice Business on the EX Controller, if you have a DSP Card with no PRI Card, it must be installed in Slot 1

Answer 2

True

Question 3

(T/F) Dial Tone for an IP Phone originates from the IP Phone itself

Answer 3

True

Question 4

(T/F) SIP Endpoints can communicate directly

Answer 4

True

Question 5

(T/F) You cannot install a T1/E1 Combination Framer Module in Slot 3 of a CXi II Controller

Answer 5

True

Question 6

On the MXe III, what is supplied by the DSP II Module

Answer 6

Voice Mail Ports, Call Compression, Conferencing

Question 7

(T/F) Ring All Ring Groups ring all Group Members of the Ring Group in unison. If a second call comes in, it is queued until the first call is answered

Answer 7

True

Question 8

To access the System Administration Tool in ESM, enter “admin” for the Username

Answer 8

False. The default username is “system”

Question 9

What is the maximum number of PRI Cards supported on MiVoice Business on the EX Controller

Answer 9

8

Question 10

Backups and Restores can be performed from the Server Console

Answer 10

True

Question 11

How many Mitel Mezzanine Card slots are available on the CX II Controller

Answer 11

3 total. 2 external and 1 internal

Question 12

The MXe III Controller supports up to __ ASU II’s

Answer 12

12

Question 13

The Integrated DECT Headset can be used with all 6900 Series IP Phones

Answer 13

False. 6940 and 6930

Question 14

Which controller includes built-in CIM Ports

Answer 14

MXe III

Question 15

(T/F) The ASU II’s are connected to the LAN

Answer 15

False

Question 16

A WLAN Adapter can be used with all 6900 Series IP Phones

Answer 16

True

Question 17

MiVoice Business on the EX Controller supports up to __ IP Users

Answer 17

1400

Question 18

What document provides system specifications

Answer 18

Hardware Technical Reference Manual

Question 19

What is the maximum number of ACD Agent Skill Groups that can be programmed into an ACD Path

Answer 19

4

Question 20

On an MXe III, the __ contains the Call Control software used to interpret messages and control the behavior of all Phones and Trunks

Answer 20

RTC

Question 21

When two IP Phones are in a call, the E2T Card is not used (MXe III / CX II / CXi II / AX)

Answer 21

True

Question 22

Do-Not-Disturb (DND) is an example of a System Feature

Answer 22

False. Do-Not-Disturb is an example of a Phone Feature