Miscellaneous Flashcards
1
Q
Are Project Management Information Systems (PMIS) an EEF or OPA?
A
EEF
2
Q
Which processes can implement change?
A
- Manage Project Work
- Control Quality
- Control Procurements
3
Q
Tuckman’s Ladder (Develop Team)
A
Forming Storming Norming Performing Adjourning
4
Q
Conflict Resolution Techniques (5)
A
Withdraw/avoid Smooth/accommodate Compromise/reconcile Force/direct Collaborate/problem solve
5
Q
Problem Solving Steps
A
Identify Define Investigate Analyze Solve Check
6
Q
Communication Channels Formula
A
n(n-1)/2
7
Q
5C’s of Written Communication
A
- Correct grammer and spelling
- Concise expression and elimination of excess words
- Clear purpose and expression directed to the needs of the reader
- Coherent logical flow of ideas
- Controlling flow of words and ideas
8
Q
Communication Methods
A
Interactive Communication (2 or more parties involved ina multidirectional exchange in real time) Push Communication (sent, does not ensure receipt) Pull Communication (access at own discretion)
9
Q
Major Forms of Communication
A
Interpersonal Communication Small Group Communication Public Communication Mass Communication Networks and Social Computing Communication
10
Q
Risk Score Formula
A
Risk Score = probability x impact
11
Q
Risk Assessment Parameters
A
Probability Impact Urgency Proximity Dormancy Manageability Controllability Detectability Connectivity Strategic Impact Propinquity
12
Q
Risk Strategies for Threats
A
Avoid Transfer Accept Mitigate Escalate
13
Q
Risk Strategies for Opportunities
A
Accept Share Enhance Exploit Escalate
14
Q
Risk Strategies for Overall Project Risk
A
Avoid Exploit Transfer/Share Mitigate/Enhance Accept
(No escalate)
15
Q
Risk Cost Benefit Analysis
A
Change in Impact Level/ Implementation Cost
Higher ratio: more effective response
