Miscellaneous

Question 1

What CAD do we use

Answer 1

Flex (Spillman)

Question 2

What is the Text to 911 Program we use

Answer 2

TEXTTY

Question 3

What are the four disciplines of training

Answer 3

Call Taking / Law Dispatching / Fire Dispatching / Headquarters

Question 4

What is the “ Zero Point” in the county

Answer 4

Division Rd & Centerline Rd

Question 5

What does the U after the nature code stand for

Answer 5

Scene is unsecure

Question 6

What does the Prefix FDM indicate on a nature

Answer 6

Medic Call

Question 7

What tone would you use for a MAYDAY

Answer 7

Tone #2

Question 8

How do we answer a 911 line

Answer 8

Johnson County 911 WHERE is your Emergency

Question 9

What are the 5 W, I & H questions you should ask when call taking

Answer 9

Where, Who, What, When , Weapons, Injuries and Hazards

Question 10

Of the 5 W questions which is the most important

Answer 10

Where

Question 11

What is the best way to obtain a physical description

Answer 11

Top to Bottom / Inside Out

Question 12

What is the synonym to obtain a vehicle discription

Answer 12

C.Y.M.B.A.L.S (Color, Year, Make, Body Style, Additional, License plate, Plates State of issue)

Question 13

Does our center provide Emergency Medical Dispatching

Answer 13

NO! We transfer to AMR

Question 14

When should the dispatcher provide telephone CPR

Answer 14

Only during a cardiac arrest call where we can not get the caller to AMR

Question 15

Do we ever skip the nature when entering a fire/ems call for service

Answer 15

NO! You will have time to add the notes while the fire personnel get to their apparatus.

Question 16

What is the most times a 911 call should ring during normal situations

Answer 16

3 or less

Question 17

What is NCMEC

Answer 17

National Center for Missing & Exploited Children

Question 18

When are the sever weather sirens tested

Answer 18

Every Friday at 1100 if weather permits

Question 19

If command requests two additional medics to a run what command should the fire dispatcher use

Answer 19

LU (Locate Unit)

Question 20

What is most important when speaking with a subject who’s vehicle is submerged in water

Answer 20

GET OUT!!

Question 21

When dispatching a fire call what will you receive from the first on scene

Answer 21

Scene Size Up

Question 22

The state of being legally responsible for something is…..

Answer 22

Liability

Question 23

A state of emotional, mental and physical exhaustion caused by excessive and prolonged stress is….

Answer 23

Burnout

Question 24

A natural reaction of a normal person to an extremely abnormal situation.

Answer 24

Critical Incident Stress

Question 25

A debilitating condition that often follows a terrifying physical or emotional event causing the person who survived the event to have persistent, frightening thoughts and memories, or flashbacks of the ordeal

Answer 25

Post Traumatic Stress Disorder (PTSD)

Question 26

Where can you find the SOP’s, on-call schedules and other useful tools.

Answer 26

The dispatch Folder