Misc / Repeat Cards / Cards I Cba To Organise

Question 1

What are the three types of records that a business should keep in relation to taxation?

Answer 1

• VAT
• Wage records
• Invoices

Question 2

What are four signs of Newcastle disease in an avian species?

Answer 2

• Respiratory distress
• Sneezing
• Coughing
• Depression

Question 3

Explain 2 health-related consequences of poor avian husbandry:

Answer 3

• Malnutrition due to incorrect nutrition leads to deficiencies and lower immunity
• Poisoning from incorrect application and usage of chemicals can lead to sickness or death

Question 4

State 2 pieces of legislation or guidelines that relate to zoological collections in the UK?

Answer 4

• Animal Welfare Act 2006 (AWA 2006)
• The Zoo Licensing Act 1981 (ZLA 1981)

Question 5

State 4 reasons for a naturalistic approach to enrichment for avian species:

Answer 5

• Promoting natural behaviours
• Simulate the animal’s natural environment
• Aesthetics for public viewing
• Increase use of available space

Question 6

Explain how different filtration systems maintain the health & stability of an aquarium:

Answer 6

• Mechanical filter exchanges the water & traps particles
• Chemical filter (carbon filter) removes pathogens
• Biological filter (sponges) maintains bacteria to remove harmful chemicals

Question 7

State 2 types of enrichment & describe how they can be used for a named mammal:

Answer 7

• Sensory enrichment blood trails can be used to engage olfactory system for tigers. New sounds can engage auditory system & disco ball creates visual stimulation.
• Physical enrichment platforms, balls, ropes, swings, frames, raised areas, swimming areas

Question 8

Explain how good record keeping supports decision making & performance monitoring:

Answer 8

• Monitoring profits & income to help make decisions on the growth of the business
• Efficiency monitoring evaluates performance against competitors
• Monitor staffing levels to make informed decisions on remedial actions

Question 9

Explain how the knowledge of a customer base will influence a business’ decisions:

Answer 9

• Number of customers will dictate price of service / product
• Type of customers e.g. young vs old - how much they can afford to pay
• Knowledge of market segments to target customers / gaps in the market

Question 10

State 3 possible causes of feather plucking in birds:

Answer 10

• Stress
• Lack of stimulation
• Disease

Question 11

Explain possible ways that suppliers can impact on a land-based business:

Answer 11

• If supplier increases price then business will need to increase prices or risk making less profit
• If supplier cannot provide goods, business may let customers down, thereby losing sales

Question 12

State 3 aims of the Working Time Regulations 1998 (WTR 1998)

Answer 12

• Employees have right to annual leave
• Imposes limits on employee’s hours of work
• Employees have right to minimum weekly rest period

Question 13

State 3 external influences on the land-based business market:

Answer 13

• Political
• Economic
• Competition

Question 14

Explain how financial records can be used to monitor business performance:

Answer 14

• Profit / loss can be monitored which enables business to take remedial action to ensure business doesn’t go bankrupt

Question 15

List 3 protected characteristics listed in the Equality Act 2010 (EA 2010):

Answer 15

• Age
• Race
• Disability

Question 16

Explain why a business needs to understand their competitors:

Answer 16

• Allows business to identify competitors products & services; enables business to provide own products & services at competitive price to maintain business performance

Question 17

Explain why zoological collections keep animal health records:

Answer 17

• Records the number of deaths in order to identify possible diseases
• Monitors the effectiveness of treatments so that changes can be made to husbandry routines when needed to ensure high standards of welfare are maintained

Question 18

Explain how a zoo could enhance visitor experience:

Answer 18

• VIP / keeper for a day
• Viewings
• Educational opportunities
• Visitor facilities
• Displays

Question 19

Describe two different enrichment techniques for a named animal with an example for each:

Answer 19

• Sensory - presenting animal with objects to stimulate to sense e.g. placing scat around an enclosure
• Feeding - food presented in format that animal has to work for e.g. puzzle feeder

Question 20

State two animal identification techniques used within a zoo environment:

Answer 20

• Ear tags
• Tattooing

Question 21

State two roles of modern zoos:

Answer 21

• Research
• Conservation

Question 22

State two methods of reducing the risk of pathogenic disease transmission in zoos:

Answer 22

• Quarantine
• Vaccination of zoo species

Question 23

Give two advantages and two disadvantages for each of the following barrier types when used in zoos (Wet Moat & Solid Glass):

Answer 23

Wet Moat
— Advantages
• Provides naturalistic view i.e invisible barrier between species
• Can be used as habitats for other species e.g. fish & plants
— Disadvantages
• Animals can fall in, get trapped / drown
• Water can provide route for disease transmission

Solid Glass
— Advantages
• Prevents disease transmission
• Provides good view for visitors
— Disadvantages
• Expensive material
• Can cause injury if animal collides with it

Question 24

Name two pieces of legislation/ guidelines that zoos within the UK must comply with:

Answer 24

• Zoo Licensing Act 1981 (ZLA 1981)
• The Secretary of State’s Standard on Modern Zoo Practice

Question 25

State the purpose of the Trade Descriptions Act 1968 *(TDA 1968)*:

Answer 25

• To prohibit misdescriptions of goods, services, accommodation & facilities provided in the course of trade

Question 26

State the purpose of the Animal Welfare Act 2006 *(AWA 2006)*:

Answer 26

• To make provisions for the welfare of animals

Question 27

State one advantage & one disadvantage of a free-flow layout in a pet store:

Answer 27

— **Advantage** • Encourages customers to browse potentially maximising profitability — **Disadvantage** • Can cause congestion in certain areas of the store

Question 28

A customer would like to buy a start-up tank of cold water fish - suggest three products they should purchase & give a reason for each:

Answer 28

• Filter to filter water & create correct environment / water quality. • Appropriate sized tank to provide enough space to move depending on number of fish. • Substrate for enrichment & to provide natural behaviours like foraging for food.

Question 29

A local business person is planning to open a pet store - describe two advantages & two disadvantages of using leaflets to promote the opening event:

Answer 29

— **Advantages** • Informative • Interesting to look at — **Disadvantages** • May not be read • Costly to produce

Question 30

Explain two disadvantages of using international animal suppliers:

Answer 30

• Legislative requirements; may need CITES license to source • Cost of sourcing; international transportation costs are expensive

Question 31

State three types of payment methods for services provided by a land-based business:

Answer 31

• Cash • Direct debit • Bank transfer

Question 32

Explain three advantages of storing financial records electronically:

Answer 32

• Easy to audit • Can automatically tally amounts • Can provide reporting functions

Question 33

State the purpose of the IUCN’s “Red List” & list two species that are on it:

Answer 33

• To inform action on biodiversity conservation • Mountain gorilla • Leatherback turtle

Question 34

State three characteristics of a public sector organisation:

Answer 34

• Owned / managed by the government • Purpose is to serve citizens • Financed by taxes

Question 35

Explain why it’s important for a business to keep accurate records of stock:

Answer 35

• Correct amount of stock at right time • Reduces waste • Allows maximum sales as products aren’t “out of stock”

Question 36

Identify three pieces of employment legislation:

Answer 36

• Equality act 2010 • National Minimum Wage act 1998 • Working Times Regulation act 1998

Question 37

Describe the influence that external factors may have on a land-based business:

Answer 37

• Political; enforcement of legislation e.g badgers TB • Economic; deficits of economic climate e.g. recessions reducing spending • Technological; access to resources e.g. issues with service providers

Question 38

Explain the importance of staff training in relation to potential emergencies in a zoo:

Answer 38

• Staff training should be kept up to date • All staff should be aware of responsibilities • Awareness of drill procedures/evacuation routes • Awareness of communication methods • Awareness of chain of command

Question 39

Explain one way a zoo can increase their sustainability through recycling:

Answer 39

• Reduce costs • Reduce waste

Question 40

State three advantages of using offers as a marketing tool:

Answer 40

• Encourages customers to make a one off purchase • Encourages customers to try a product & then continue buying it • Encourages customers to come back to the store to look for more offers

Question 41

Using an example, describe what an ex-situ conservation strategy is:

Answer 41

• Conservation of species is done outside natural habitat e.g. breeding programmes in a zoological collection.

Question 42

State three characteristics of a business partnership:

Answer 42

• Has more than one owner • Partners must pay tax on their percentage profit • All partners own the business liabilities

Question 43

State three ways a supplier can influence a business:

Answer 43

• Suppliers may raise price of stock • Suppliers may not always be reliable • Suppliers may stop supplying certain products

Question 44

Describe how a business can ensure they don’t discriminate against protected characteristics, giving three examples:

Answer 44

• Providing maternity/paternity/adoption leave for all staff (pregnancy) • Allow space in the workplace for a prayer room (religion) • Ensure staff of all ages are employed (age)

Question 45

Explain two features of an environment suitable for housing flightless birds:

Answer 45

• Needs sufficient floor space for exercise to maintain health • Shelters on the ground to ensure privacy

Question 46

Give two examples of informal education in a zoological collection:

Answer 46

• Public feeds • Enclosure signage

Question 47

State two aims of an immersion exhibit within a zoological collection:

Answer 47

• To educate visitors on an animals’ natural behaviour • To enable visitors to feel they’re inside the animal’s habitat

Question 48

Explain four actions that should be taken following an escape of a dangerous animal at a zoo:

Answer 48

• Report the escape to a senior member of staff to state which animal has escaped • Evacuation of visitors to ensure visitor safety • Recapture the animal to ensure visitor & animal safety • Alert emergency services in case animal escapes zoo perimeter

Question 49

Explain three reasons for regularly viewing animal accommodations within a zoo:

Answer 49

• To maintain security of enclosures to prevent animal escapes • To ensure safety of animal by preventing injury from unsafe fittings • To make appropriate amendments to enclosure in response to improved knowledge of animal husbandry

Question 50

Explain the role of collection planning:

Answer 50

• Determines which animals should be kept in the zoo based on animals husbandry and conservation value.

Question 51

Explain one advantage of promoting stock during each of the following periods: Christmas, for a limited time, & all year round

Answer 51

• **Christmas:** People spend more money at this time, so more likely to buy products linked to the holiday. • **Limited Time:** Encourages customer to impulse buy to ensure they don’t miss out. • **All Year Round:** Keeps customer loyal to store as they’ll feel there’s always value for money.

Question 52

Identify three design features that would make a zoo accessible for disabled people:

Answer 52

• Braille information • Wide pathways • Disabled parking

Question 53

Explain how a free-flow store layout can lead to increasing profit:

Answer 53

• Customer has the freedom to explore in their own way as there’s no set route which will encourage them to browse increasing to likelihood of them making impulse purchases.

Question 54

Name the legislation that protects employees from discrimination in the workplace:

Answer 54

• Equality Act 2010 *(EA 2010)*

Question 55

State two pieces of information that must be included on an invoice:

Answer 55

• Total amount owed • Date of the invoice

Question 56

Explain one way the economy can influence the land-based industry market:

Answer 56

• Recession could result in employees losing their jobs due to reduced production • Interest rates can alter the impact of borrowing money for the business as higher interest rates make borrowing more risky

Question 57

Explain three responsibilities of a manager in a land-based business:

Answer 57

• Provide staff training to ensure staff meet business standards • Dealing with customer complaints to ensure customer satisfaction • Managing financial records to adhere to business budgets