Misc / Repeat Cards / Cards I Cba To Organise Flashcards
What are the three types of records that a business should keep in relation to taxation?
• VAT
• Wage records
• Invoices
What are four signs of Newcastle disease in an avian species?
• Respiratory distress
• Sneezing
• Coughing
• Depression
Explain 2 health-related consequences of poor avian husbandry:
• Malnutrition due to incorrect nutrition leads to deficiencies and lower immunity
• Poisoning from incorrect application and usage of chemicals can lead to sickness or death
State 2 pieces of legislation or guidelines that relate to zoological collections in the UK?
• Animal Welfare Act 2006 (AWA 2006)
• The Zoo Licensing Act 1981 (ZLA 1981)
State 4 reasons for a naturalistic approach to enrichment for avian species:
• Promoting natural behaviours
• Simulate the animal’s natural environment
• Aesthetics for public viewing
• Increase use of available space
Explain how different filtration systems maintain the health & stability of an aquarium:
• Mechanical filter exchanges the water & traps particles
• Chemical filter (carbon filter) removes pathogens
• Biological filter (sponges) maintains bacteria to remove harmful chemicals
State 2 types of enrichment & describe how they can be used for a named mammal:
• Sensory enrichment blood trails can be used to engage olfactory system for tigers. New sounds can engage auditory system & disco ball creates visual stimulation.
• Physical enrichment platforms, balls, ropes, swings, frames, raised areas, swimming areas
Explain how good record keeping supports decision making & performance monitoring:
• Monitoring profits & income to help make decisions on the growth of the business
• Efficiency monitoring evaluates performance against competitors
• Monitor staffing levels to make informed decisions on remedial actions
Explain how the knowledge of a customer base will influence a business’ decisions:
• Number of customers will dictate price of service / product
• Type of customers e.g. young vs old - how much they can afford to pay
• Knowledge of market segments to target customers / gaps in the market
State 3 possible causes of feather plucking in birds:
• Stress
• Lack of stimulation
• Disease
Explain possible ways that suppliers can impact on a land-based business:
• If supplier increases price then business will need to increase prices or risk making less profit
• If supplier cannot provide goods, business may let customers down, thereby losing sales
State 3 aims of the Working Time Regulations 1998 (WTR 1998)
• Employees have right to annual leave
• Imposes limits on employee’s hours of work
• Employees have right to minimum weekly rest period
State 3 external influences on the land-based business market:
• Political
• Economic
• Competition
Explain how financial records can be used to monitor business performance:
• Profit / loss can be monitored which enables business to take remedial action to ensure business doesn’t go bankrupt
List 3 protected characteristics listed in the Equality Act 2010 (EA 2010):
• Age
• Race
• Disability
Explain why a business needs to understand their competitors:
• Allows business to identify competitors products & services; enables business to provide own products & services at competitive price to maintain business performance
Explain why zoological collections keep animal health records:
• Records the number of deaths in order to identify possible diseases
• Monitors the effectiveness of treatments so that changes can be made to husbandry routines when needed to ensure high standards of welfare are maintained
Explain how a zoo could enhance visitor experience:
• VIP / keeper for a day
• Viewings
• Educational opportunities
• Visitor facilities
• Displays
Describe two different enrichment techniques for a named animal with an example for each:
• Sensory - presenting animal with objects to stimulate to sense e.g. placing scat around an enclosure
• Feeding - food presented in format that animal has to work for e.g. puzzle feeder
State two animal identification techniques used within a zoo environment:
• Ear tags
• Tattooing
State two roles of modern zoos:
• Research
• Conservation
State two methods of reducing the risk of pathogenic disease transmission in zoos:
• Quarantine
• Vaccination of zoo species
Give two advantages and two disadvantages for each of the following barrier types when used in zoos (Wet Moat & Solid Glass):
Wet Moat
— Advantages
• Provides naturalistic view i.e invisible barrier between species
• Can be used as habitats for other species e.g. fish & plants
— Disadvantages
• Animals can fall in, get trapped / drown
• Water can provide route for disease transmission
Solid Glass
— Advantages
• Prevents disease transmission
• Provides good view for visitors
— Disadvantages
• Expensive material
• Can cause injury if animal collides with it
Name two pieces of legislation/ guidelines that zoos within the UK must comply with:
• Zoo Licensing Act 1981 (ZLA 1981)
• The Secretary of State’s Standard on Modern Zoo Practice
State the purpose of the Trade Descriptions Act 1968 (TDA 1968):
• To prohibit misdescriptions of goods, services, accommodation & facilities provided in the course of trade
State the purpose of the Animal Welfare Act 2006 (AWA 2006):
• To make provisions for the welfare of animals
State one advantage & one disadvantage of a free-flow layout in a pet store:
— Advantage
• Encourages customers to browse potentially maximising profitability
— Disadvantage
• Can cause congestion in certain areas of the store
A customer would like to buy a start-up tank of cold water fish - suggest three products they should purchase & give a reason for each:
• Filter to filter water & create correct environment / water quality.
• Appropriate sized tank to provide enough space to move depending on number of fish.
• Substrate for enrichment & to provide natural behaviours like foraging for food.
A local business person is planning to open a pet store - describe two advantages & two disadvantages of using leaflets to promote the opening event:
— Advantages
• Informative
• Interesting to look at
— Disadvantages
• May not be read
• Costly to produce
Explain two disadvantages of using international animal suppliers:
• Legislative requirements; may need CITES license to source
• Cost of sourcing; international transportation costs are expensive
State three types of payment methods for services provided by a land-based business:
• Cash
• Direct debit
• Bank transfer
Explain three advantages of storing financial records electronically:
• Easy to audit
• Can automatically tally amounts
• Can provide reporting functions
State the purpose of the IUCN’s “Red List” & list two species that are on it:
• To inform action on biodiversity conservation
• Mountain gorilla
• Leatherback turtle
State three characteristics of a public sector organisation:
• Owned / managed by the government
• Purpose is to serve citizens
• Financed by taxes
Explain why it’s important for a business to keep accurate records of stock:
• Correct amount of stock at right time
• Reduces waste
• Allows maximum sales as products aren’t “out of stock”
Identify three pieces of employment legislation:
• Equality act 2010
• National Minimum Wage act 1998
• Working Times Regulation act 1998
Describe the influence that external factors may have on a land-based business:
• Political; enforcement of legislation e.g badgers TB
• Economic; deficits of economic climate e.g. recessions reducing spending
• Technological; access to resources e.g. issues with service providers
Explain the importance of staff training in relation to potential emergencies in a zoo:
• Staff training should be kept up to date
• All staff should be aware of responsibilities
• Awareness of drill procedures/evacuation routes
• Awareness of communication methods
• Awareness of chain of command
Explain one way a zoo can increase their sustainability through recycling:
• Reduce costs
• Reduce waste
State three advantages of using offers as a marketing tool:
• Encourages customers to make a one off purchase
• Encourages customers to try a product & then continue buying it
• Encourages customers to come back to the store to look for more offers
Using an example, describe what an ex-situ conservation strategy is:
• Conservation of species is done outside natural habitat e.g. breeding programmes in a zoological collection.
State three characteristics of a business partnership:
• Has more than one owner
• Partners must pay tax on their percentage profit
• All partners own the business liabilities
State three ways a supplier can influence a business:
• Suppliers may raise price of stock
• Suppliers may not always be reliable
• Suppliers may stop supplying certain products
Describe how a business can ensure they don’t discriminate against protected characteristics, giving three examples:
• Providing maternity/paternity/adoption leave for all staff (pregnancy)
• Allow space in the workplace for a prayer room (religion)
• Ensure staff of all ages are employed (age)
Explain two features of an environment suitable for housing flightless birds:
• Needs sufficient floor space for exercise to maintain health
• Shelters on the ground to ensure privacy
Give two examples of informal education in a zoological collection:
• Public feeds
• Enclosure signage
State two aims of an immersion exhibit within a zoological collection:
• To educate visitors on an animals’ natural behaviour
• To enable visitors to feel they’re inside the animal’s habitat
Explain four actions that should be taken following an escape of a dangerous animal at a zoo:
• Report the escape to a senior member of staff to state which animal has escaped
• Evacuation of visitors to ensure visitor safety
• Recapture the animal to ensure visitor & animal safety
• Alert emergency services in case animal escapes zoo perimeter
Explain three reasons for regularly viewing animal accommodations within a zoo:
• To maintain security of enclosures to prevent animal escapes
• To ensure safety of animal by preventing injury from unsafe fittings
• To make appropriate amendments to enclosure in response to improved knowledge of animal husbandry
Explain the role of collection planning:
• Determines which animals should be kept in the zoo based on animals husbandry and conservation value.
Explain one advantage of promoting stock during each of the following periods: Christmas, for a limited time, & all year round
• Christmas: People spend more money at this time, so more likely to buy products linked to the holiday.
• Limited Time: Encourages customer to impulse buy to ensure they don’t miss out.
• All Year Round: Keeps customer loyal to store as they’ll feel there’s always value for money.
Identify three design features that would make a zoo accessible for disabled people:
• Braille information
• Wide pathways
• Disabled parking
Explain how a free-flow store layout can lead to increasing profit:
• Customer has the freedom to explore in their own way as there’s no set route which will encourage them to browse increasing to likelihood of them making impulse purchases.
Name the legislation that protects employees from discrimination in the workplace:
• Equality Act 2010 (EA 2010)
State two pieces of information that must be included on an invoice:
• Total amount owed
• Date of the invoice
Explain one way the economy can influence the land-based industry market:
• Recession could result in employees losing their jobs due to reduced production
• Interest rates can alter the impact of borrowing money for the business as higher interest rates make borrowing more risky
Explain three responsibilities of a manager in a land-based business:
• Provide staff training to ensure staff meet business standards
• Dealing with customer complaints to ensure customer satisfaction
• Managing financial records to adhere to business budgets
