MISC APC

Question 1

What is a swot model and can you provide a SWOT analysis of your organisation?

Answer 1

Business tool used to gain a focused understanding, at a given point in time, of the strengths and weaknesses in an organisation and external opportunities and threats

• A good training programme that is flexible
• Lack of chartered surveyors and therefore knowledge base
• Due to it being a public sector organisation the stability of the job given the current economic climate may seem attractive to chartered surveyors
• Ageing staff demographic will lead to a loss in expert knowledge to train up new employees

Question 2

What type of company structure does the VOA have?

Answer 2

The VOA has a hierarchical structure where employees are grouped. Every employee has one clear supervisor.

Question 3

Who is the Chief Executive of the VOA?

Answer 3

Jonathan Russel (temp)

Question 4

How does DVS receive income?

Answer 4

DVS works on a cost recovery business model

Question 5

What are the objectives of the VOA?

Answer 5

1) Produce reliable property valuations
2) Provide a clear and consistent experience for customers, clients and stakeholders
3) Deliver a professional, efficient and engaged organisation

Question 6

What is the definition of sustainability?

Answer 6

Meeting the needs of the present without compromising the ability of future generations to meet their needs

Question 7

Can you name some legislation in relation to sustainability?

Answer 7

• Carbon Reduction Commitment (CRC) is an energy efficiency scheme for large companies producing over 6000 megawatts a year. Must pay some form of taxation to account for the energy use
• MEES 2018
• Energy Savings Opportunity Scheme (ESOS), mandatory for all private companies that employ over 250 staff to undertake a energy consumption audit which will provide energy saving recommendations which must be undertaken every 4 years
• Environment Act 1995 introducing the Environment Agency
• Pat L building regulations

Question 8

What is the Minimum Energy Efficiency Standards?

Answer 8

Mandatory for any leased property to have an EPC rating above F

Question 9

What does the Red Book say about sustainability?

Answer 9

VPGA 8 states that where evidence supports it, sustainability must be reflected in the valuation

Question 10

What is a green lease and what are its benefits

Answer 10

It is an agreement between the landlord and tenant to undertake specific responsibilities/obligations with regards to the sustainable operation/occupation of a property

• Attracts sustainably minded tenants
• Reduces operating costs
• Increases data collection

Question 11

What was the purpose of the Equality Act 2010

Answer 11

Prevent discrimination against age, sex, gender, ethnicity, disability etc

Question 12

Can you give me an example of a team management and development theory?

Answer 12

Theory X and Theory Y of motivation. Theory X is an authoritarian method used for those who are unmotivated. Theory Y is a method for self motivated people and gives them more control of their work

Question 13

What are the nine protected characteristics under the Equality Act 2010?

Answer 13

• Age
• Disability
• Gender reassignment
• Marriage and civil partnership
• Pregnancy and maternity
• Race
• Religion or belief
• Sex
• Sexual orientation

Question 14

What section of the building regulations refers to inclusive environments

Answer 14

Part M