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Mis > MIS1 > Flashcards

MIS1 Flashcards

1
Q

Why Information Systems are an important?

A

Because it’s essential field in the study of business administration and management

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2
Q

What play vital role in business

A

IS and IT and Internet technology

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3
Q

Why IS and IT and internet technologies are important?

A

Because they’re improve the effectiveness and efficiency of business processes, managerial decisions making, and workgroup collaboration

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4
Q

What are the main system functions?

A

Input and processing and output

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5
Q

What is Input

A

Capture the data to be processed

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6
Q

What is Processing

A

Change the data into information

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7
Q

What is output

A

Disseminate the information products to its destination

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8
Q

Additional functions

A

Feedback and control

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9
Q

What is the feedback

A

Data about the performance of the system

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10
Q

What is the control

A

Monitoring the feedback to determine if the system is meeting its objectives

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11
Q

Example of control

A

Management

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12
Q

Example of feedback

A

Information Systems

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13
Q

Example of input

A

Economic resources: like; people money land

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14
Q

Example of business processes

A

Business processes: market, develop produce, services support customer

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15
Q

Example of output

A

Goods and services: products payment services

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16
Q

Other system characteristics

A

Environment and subsystem- interace- open and close systems- adaptive systems

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17
Q

What is the interface

A

A shared boundary between systems

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18
Q

What is the open system

A

Interact with other systems

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19
Q

What is the closest system

A

Do not interact with other systems

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20
Q

What is the adaptive system

A

Have the ability to change themselves or their environment

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21
Q

What is people Resources

A

IS specialists and End users

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22
Q

Resources of hardware resources

A

Machines and media

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23
Q

Resource of software resources

A

Programs “ system software and application software” procedures

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24
Q

data resources

A

Data and information

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25
Q

Data is

A

Unoriginized facts and figures

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26
Q

Information is

A

Data organized so that it has value to the organization

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27
Q

Activities of input

A

Data resources

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28
Q

Activities processing

A

Processing of data into information organize, analyze, and manipulate data

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29
Q

Activities of Output of information products

A

Dissemination of information products to appropriate end users ( messages, reports, forms.. Etc)

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30
Q

Information system

A

Any organized combination of people, hardware, software, network, data souces and policies and procedures that stores, retrieves, transforms and disseminates information in an organization

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31
Q

What is an information system?

A

Your book bag, day planner, notebooks, and file folders, the cash register at your favourite fast-food restaurant, a paper-based accounting ledger

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32
Q

The fundamental roles of information systems in business

A
  1. The biggest support business processes and operations
  2. Support business decision making
  3. Support strategies for competitive advantage
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33
Q

E-business is

A

use of internet technologies to empower businesses processes, e-commerce and enterprise collaboration within a firm and its customers, suppliers, and stakeholders (internet, intranet, extranet)

34
Q

Enterprise collaboration systems

A

Support communication, coordination, and collaboration among networked teams/workgroup

35
Q

E-commerce

A

Buying, selling, marketing, and servicing products, services, and information over computer networks

36
Q

Intranet

A

The internet and internet-like network- those inside the enterprise

37
Q

Extranet

A

Between an enterprise and its trading partners

38
Q

Intranet with

A

Engineering and research- manufacturing and production- accounting and finance

39
Q

Extranets with

A

Customer relationship management to consumers and businesses customers/ suppliers and other businesses partners with supply chain management

40
Q

Operation support system

A

Help run the daily business, but do not provide much information for management decision-making

41
Q

Example of operation support systems

A

TPS = transaction processing system
PCS= process control system
ECS= enterprise collaboration system

42
Q

TPS= transaction processing system

A

Is a type of information system that collects, stores modifies and retrieves the data transaction of an enterprise

43
Q

Example of TPS

A

Airline reservations system, electronic transfer of funds

44
Q

Why the TPS design

A

To process routine business transactions and seeks time and cost efficiency by automating repetitive operations in large volumes

45
Q

PCS= process control system

A

Monitor and control industrial processes

46
Q

example of PCS

A

Petroleum reining, power generation and steel production systems

47
Q

ECS= Enterprise collaboration system

A

Support team, workgroup and enterprise communications and collaborations

48
Q

Example ECS

A

e-mail, chat and videoconferencing

49
Q

management supports system

A

When information systems applications focus on providing information and support for effective decision making by managers

50
Q

Example of management support system

A

MIS = management information system
EIS = executive information system
DSS =decision support system

51
Q

MIS = management information system

A

Report and display for management to help them make better business decisions

52
Q

Example of MIS

A

Sales analysis, production performance, and cost trend reporting systems

53
Q

DSS= decision support system

A

Direct computer support for decision-making

54
Q

Example DSS

A

product pricing

55
Q

EIS= Executive information Systems

A

Critical information specifically for executive to make better decisions

56
Q

Example EIS

A

actions of competitors

57
Q

ES =expert systems

A

Expert advice for operational decisions

58
Q

Example ES

A

Diagnostic maintenance system

59
Q

KMS= knowledge management system

A

Support creation, organization, and dissemination of business knowledge

60
Q

Example KMS

A

customer problem solution system

61
Q

SIS = strategic information systems

A

Apply IT to products, services, and processes for strategic advantage

62
Q

Example SIS

A

Shipment tracking- e-commerce

63
Q

FBS= functional business system

A

Support basic business functions

64
Q

Example FBS

A

accounting, marketing, sales

65
Q

CFS= cross functional system

A

Integrate various roles and outputs into a variety of functions

66
Q

Technology is now

A

The actual cause and driver of business strategies

67
Q

Competitive forces (porter)

A

Rivalry of competition
Threat of new entrants
Threat of substitutes
Bargaining power of customers
Bargaining power of suppliers

68
Q

Competitive strategies

A

Cost leadership
Differentiation strategy
Innovation strategy
Growth strategy
Alliance strategy

69
Q

How to use cost leadership strategy

A

Lower costs : of processes or of suppliers

70
Q

How to use differentiation strategy

A

Develop new it features

71
Q

How to use innovative strategy

A

Create new products
Develop unique new markets

72
Q

Who to use growth strategy

A

Use IT Manage global business expectation
USE IT diversify and integrate into other products and services

73
Q

How to use alliance strategy

A

Use it to create virtual business
Develop information systems linked by the internet

74
Q

Other strategic initiatives

A

Locking and switching costs and raise barriers to entry and leverage investment in IT

75
Q

Example of locking

A

Lock in customers and suppliers
Lock out competitors

76
Q

What is switching costs

A

Make customers/supplier dependent on mutually beneficial inter-enterprise information systems

77
Q

What is raise barriers to entry

A

Discourage or delay other firms form entering a market

78
Q

What is leverage investment in IT

A

Develop new products and services that are not possible without strong IT capabilities

79
Q

Who better quality or price

A

Quality

80
Q

What makes the customers the focal point of business

A

Internet technologies

81
Q

Business Process Reengineering (BPR)

A

High Potential Payback, but High Risk of Failure

82
Q

Who organized BPR

A

process teams or case managers

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