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Management Information Systems > MIS Test 3 > Flashcards

MIS Test 3 Flashcards

1
Q

To calculate the present value of a loan or an investment use the?

A

PV Function

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2
Q

What function is used to calculate the amount of a payment used to pay the interest on a loan?

A

IPMT

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3
Q

What function is used to calculate the interest on a loan or an investment?

A

RATE

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4
Q

___automates the trial-and-error process by allowing you to specify a value for a calculated item, and then Excel returns the ___ needed to reach that goal.

A

goal seek, input value

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5
Q

T/F. Referencing data in other workbooks creates a link between the workbooks

A

True

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6
Q

What are the functions of an IF function?

A

Returns one value if the condition is true & returns one value if the condition is false

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7
Q

Calculating an investment’s length with the NPER function

A

Returns the number of payment periods

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8
Q

What type of depreciation depreciates assets by equal amounts each year of its lifetime until it reaches the salvage value?

A

Straight-line

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9
Q

Functions that can determine if a cell contains an error value and then display the message you choose rather than the default error value.

A

INFERROR function

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10
Q

A rule that specifies the condition, the formatting, and the cell or range to apply the rule to.

A

Conditional formatting rule

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11
Q

Worksheets that are grouped must have the same ___ & ___.

A

Rows, columns

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12
Q

The ____ function tests two or more conditions and determines whether all conditions are true.

A

AND

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13
Q

T/F E-business is a major factor in the widespread use of global information systems.

A

True

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14
Q

T/F Case-based reasoning is a problem-solving technique that matches a new casee with preciously solved case and tis solution, both stored in a database.

A

True

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15
Q

Describe what happens in Phase 1: Planning?

A

In phase 1 the issue that the company is facing is define. It mainly focused on the problem.

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16
Q

T/F A cost-effectiveness analysis is based on the concept that one dollar today is worth more than one dollar from the past.

A

False (not past, but future)

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17
Q

T/F Internal users are not employees who sue the information system, including customers and suppliers.

A

False (external users

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18
Q

Which of the following is prototyping NOT used for?

A

Sold as the final version of a product

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19
Q

A CRM system includes all of the following:

A

Sales Automation, Order Processing, Customer Supportt

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20
Q

T/F Executive Information Systems are interactive information systems that give executives easy access to only internal data.

A

False

21
Q

T/F An intelligent system is a machine with an embedded, Internet-connected computer that has the capacity to gather and analyze data and communicate with other systems.

A

False

22
Q

Optimal supply chains ___ disruptions and volatility.

A

anticipate, control, and react to

23
Q

T/F Artificial Intelligence is a push towards a replica of people in all respects

A

True

24
Q

Under the systems development life cycle, which phase uses the four ws?

A

Planning

25
Q

Intelligent agents are becoming more popular in ___.

A

e-commerce

26
Q

What is feasibility analysis?

A

A continuous measure of how beneficial or practical an information system will be to an organization.

27
Q

What does ERP stand for?

A

Enterprise Resource Planning

28
Q

DSS is an abbreviation for?

A

Decision Support System

29
Q

What are the 4 key decisions in Supply Chain Management?

A

Location, Inventory, Production, and Transportation

30
Q

Citibank: The new CRM provided a comprehensive yet granular security solution which solved which of Citibank’s prior issues?

A

Some sensitive data lacked adequate security while other data was overprotected

31
Q

T/F Coca-Cola Enterprise: Coca Cola Enterprise never acknowledged that their communication platforms were no longer enabling innovation.

A

False

32
Q

Menchie’s : What are some key issues found in the Menchie’s case study?

A

Francisee’s used personal email accounts & the server’s IP address was often blacklisted.

33
Q

According to the Coca Coal Enterprises case study, the company had relied largely on ___ based communications for years.

A

E-mail

34
Q

Similarly to the Coca-Cola case study, what type of unreliable communication method was being used by Menchie’s Frozen Yogurt?

A

E-mail

35
Q

When Menchies employees had their email accounts compromised, what was often blacklisted?

A

IP Address

36
Q

What was the negative aspect of Citi’s CRM system the wealth management advisers were using?

A

The system provided only a partial view of their client’s financial information.

37
Q

What did the new CRM solution provide Citibank?

A

A central ‘dashboard’ of key client data, a comprehensive yet granular security, & a salesforce.com mobile CRM solution that gave advisors secure access to client data.

38
Q

T/F SAP HANA simplifies IT operations and implementations.

A

True

39
Q

What does Xiaoyu Liu, the VP of Lenovo, say SAP HANA will solve in terms of their day-to-day business operations?

A

SAP HANA will help provide real-time data for business decisions.

40
Q

What are the four qualities of empathy according to the animated RSA short?

A

Perspective-taking & Staying out of judgement

41
Q

Which is NOT a benefit the company experience after implementing a tailored salesforce.com CRM?

A

Decrease in need for security of client information.

42
Q

Who spent 2 years of his life building the user experience team for the Google X division of Google?

A

Tom Chi

43
Q

What is the Prototyping Rule #1?

A

Find the quickest path to experience

44
Q

Shell KMS: What allows Shell to manage valuable data passed through valuable assets?

A

IBM Rational Asset Manager

45
Q

What did Coca-Cola Enterprises use to solve their key business challenges?

A

Microsoft online Services Technologies

46
Q

Informal Introductions

A

Hey there!, What’s up?, Hi Dude

47
Q

T/F Forni believes that the reason why civility has suffered throughout the years is because people have now made themselves the central concern.

A

True

48
Q

An important civility lessons we want to impress upon the next generation is that the way we treat animals is a/an

A

measure of our self-worth

49
Q

The main difference between empathy in relation to sympathy is?

A

Empathy fuels connections

Management Information Systems (1 decks)

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