MIS final Flashcards
Raw Data collected at checkout counters in a grocery store is an example of
Input
Which of the following systems would you use to determine which trends in your supplier’s industry could affect your firm the most during the next five years?
ESS: Executive Support System
A “Blank” system collects data from various business processes and stores the data in a single, comprehensive data repository, usable by other parts of the business.
Enterprise
What best describes organizational culture?
It is a fundamental set of assumptions, values, and ways of doing things that has been accepted by most members of the organization
Which of the following is an example of a social complementary asset?
Technology and service firms in adjacent markets to assist implementation
What system is designed to automate business processes across the firm, spanning functional areas and organizational levels?
Enterprise applications
What system would you use to consolidate the relevant knowledge of experience in the firm and make it available to improve business processes and management decision making?
KMS: Knowledge Management system
Which system typically uses a digital dashboard to display an array of charts and graphs of a business’s key performance indicators?
ESS: Executive support system
The four major types of enterprise applications are:
ERP: enterprise systems.
SCM: Supply chain management system
KMS: Knowledge management system
CRM: Customer relationship management system
All of the following are characteristics of twenty-first digital firms except:
A. Use of social media to enter into conversations with customers.
B. Greater emphasis on hierarchy and structure
C. More emphasis on decision-making based on data and analysis
D. greater awareness of changes in technology, consumer attitudes, and culture.
E. Better understanding of the importance of information technology in creating and managing the firm.
B. Greater emphasis on hierarchy and structure.
What is a private corporate network extended to authorized users outside the organization?
An extranet
Which of the following is a question that might be answered by an MIS system?
A. What new products should our company create?
B. How do actual sales for each quarter compare to projected sales?
C. What is the effect on return on investment of the changing costs of supplies?
D. What are employment levels going to look like in five year?
E. What is the best trucking route for product delivery?
B. How do actual sales for each quarter compare to projected sales.
MIS typically provide answers to routine questions that have been specified in advance and have a predefined procedure for answering them.
Which of the following systems incorporates data from external events as well as summarized information from internal business intelligence systems? SCM MIS TPS DSS ESS
ESS Executive support system.
ESS are designed to incorporate data about external events, such as tax laws or competitors, but they also draw summarized information from internal MIS and DSS.
Which of the following would a manager use to determine the impact on production schedule if sales double in the next quarter? ESS DSS TPS MIS CRM
DSS Decision support systems focus on problems that are unique and rapidly changing, for which the procedure for arriving at a solution may not be fully predefined in advance. They try to answer questions such as these:
What would be the impact on production schedules if we were to double sales in the month of December? What would happen to our return on investment if a factory schedule were delayed for six months?
Which level of the organization is an ESS specifically designed to serve? operational management end-users knowledge workers senior management middle management
Senior management. ESS stands for Executive support system. Senior is a misnomer as 28 year olds get hired as CEO or CFO these days.
Which of the following business functions is responsible for maintaining employee record? manufacturing and production finance and accounting human resources sales and marketing middle management
Human resources or HR for short.
