MIS Exam One Flashcards

1
Q

What is MIS?

A

the management and use of information systems that help organizations achieve their strategies

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2
Q

Information

A

Data converted into a meaningful and useful context. People perceive data, and then conceive that data into information.

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3
Q

Characteristics of Data

A
  1. Accurate- correct and complete
  2. Timely- available when decisions need to be made
  3. Relevant- useful to management to make decisions
  4. Worth its cost
  5. Just Sufficient
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4
Q

What is the Primary Collaborative System we use in MIS?

A

Microsoft Teams

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5
Q

Bell’s law

A

a new computer class forms roughly each decade establishing a new industry

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6
Q

Nielson’s Law

A

network connection speeds for high-end users will increase by 50% per year

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7
Q

Metcalfe’s law

A

the value of a network is equal to the square of the number of users connected to it

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8
Q

Moore’s Law

A

The number of transistors per square inch on an integrated chip doubles every 18 months

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9
Q

Kryder’s Law

A

Storage capacity is increasing exponentially. The cost of storing data is approaching zero.

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10
Q

Components of Every Information System

A

Hardware, Software, Data, Procedures, People.
It is harder to implement change in people, but easier to do so in hardware.

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11
Q

Characteristic of a Strong Password

A
  1. must contain at least 12+ characters
  2. Must not contain a whole dictionary word.
  3. Contains both upper and lower-case letters, numbers, and special characters (@#><.,)
  4. Must be different from other passwords
  5. Doesn’t contain whole personal info (names, birthdays, company names).
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12
Q

What is the primary function of IT & IS in Collaboration?

A

Communication and Content Sharing

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13
Q

Collaboration

A

a group of people working together to achieve a common goal via a process of feedback and iteration

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14
Q

Cooperation

A

a group of people working together, all doing essentially the same type of work, to accomplish a job

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15
Q

Why are Iteration and Feedback key characteristics for Collaboration?

A

They provide constructive criticism and learning opportunities for members in a group.

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16
Q

Collaboration Needs for Decision Making

A

Strategic, Managerial, Operational. Strategic requires the most collaboration, while operational is more structured and therefore requires less.

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17
Q

Strategic Decisions

A

decisions that support broad-scope, organizational issues

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18
Q

Managerial Decisions

A

decisions about the allocation and utilization of resources

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19
Q

Operational Decisions

A

those that support operational, day-to-day activities

20
Q

5 Forces that determine Industry Structure

A
  1. Bargaining power of customers
  2. Threat of substitutions
  3. Bargaining power of suppliers
  4. Threat of new entrants
  5. Rivalry
21
Q

Competitive Advantage

A
  1. Lowest Cost Across Industry
  2. Better product/service across Industry
  3. Lowest Cost within an industry segment
  4. Better product/service within an industry segment
22
Q

Buyer Power

A

One of Porter’s Five forces; measures the ability of buyers to affect the price they must pay for an item. High when customers have many choices and low when customers have few choices.

23
Q

Supplier Power

A

One of Porter’s Five Forces; measures the suppliers’ ability to influence the prices they charge for supplies (including materials, labor, and services). High when customers have fewer options and low when customers have many options.

24
Q

Threat of Substitue Products/Services

A

One of Porter’s Five Forces; High when alternatives to an organization’s product or service is available. Customers will generally (ignoring brand loyalty) choose between cost or quality when deciding to buy an item.

25
Q

Threat of New Entrants

A

One of Porter’s Five Forces; The threat of more competitors entering a market. Low when duplicating a company’s product/service is difficult.

26
Q

Focus Strategies

A

Used to ensure the threat of new entrants remains low.

27
Q

Rivalry Among Existing Competitors

A

One of Porter’s five forces; High when competitors occupy the same marketplace position and low when there are few competitors. (EX: Google and Bing, Apple and Microsoft, etc.)

28
Q

Inbound Logistics

A

Primary Activity of Value Chain; The area of logistics that involves bringing raw materials, packaging, other goods and services, and information from suppliers to producers.

29
Q

Outbound Logistics

A

Primary Activity of Value Chain; area of logistics that involves shipping finished products out to stores and warehouses to be sold.

30
Q

Customer Service

A

Primary Activity of Value Chain; ability of company to handle customer complaints and questions, as well as provide maintenance for sold products in a timely, accurate, and relevant manner.

31
Q

Business Processes

A

A workflow for a company/activity; Used by a company to identify key areas to make decisions that would affect the value of a product. An activity or set of activities that accomplish a specific organizational goal.

32
Q

What is RPA?

A

Robotic Process Automation - software robot employees. Used to automate a task

33
Q

Intelligent Automation

A

the combination of using RPA to automate business processes and AI to improve decision making

34
Q

How do information systems provide competitive advantages?

A

Information systems aid companies in competing with other competitors by maintaining low costs, differentiating products or services, focusing on a market niche, strengthening ties with customers and suppliers, and increasing market entry barriers (via a focus strategy).

35
Q

Digital Revolution

A

the conversion from mechanical and analog devices to digital devices

36
Q

Information Age

A

a period in history where the production, distribution, and control of information is the primary driver of the economy

37
Q

Digital Divide

A

the gulf between those who have ready access to computers and the Internet, and those who do not. (the information rich and information poor)

38
Q

Computer Literacy

A

basic knowledge of hardware, software, internet, collaboration tools

39
Q

Information Literacy

A

understanding the role of information in generating and using business intelligence.

40
Q

IT components

A

Hardware + Software + Data

41
Q

IS Components

A

IT + Procedures + People. (Data is input and information is output)

42
Q

Brute Force Attack

A

An attack on passwords or encryption that tries every possible password or encryption key.

43
Q

Hashing

A

transforming plaintext of any length into a short code called a hash. Used to scramble passwords, makes brute force attacks harder.

44
Q

Rainbow Table

A

A table of hash values and their corresponding plaintext values that can be used to look up password values if an attacker is able to steal a system’s encrypted password file.

45
Q

Salts

A

added to the end of a password before it is hashed, this can reinforce weak passwords that would have been cracked easily. Usually multiple characters.

46
Q

Pepper

A

1 single character added to a password, isn’t stored, even on host website.

47
Q

Sales and Marketing

A

Primary Activity of Value Chain; Advertising your product to customers to increase sale of product.