MIS Chapters 1-3 Review Flashcards by Lilly Isaak

Which of the following is considered information rather than mere data?
A. a list of property prices in a neighborhood
B. the return on investment of an advertising campaign
C. the total number of students in a school
D. the price of a company’s shares on a given day

Which of the following is considered information rather than mere data?

B. the return on investment of an advertising campaign

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Data refers to the knowledge derived from information.

T or F

False

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Because of Moore’s Law, the cost of data processing, communications, and storage is essentially zero.
T or F

True

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Which of the following statements is true about the quality of information?
A. Information should be just barely sufficient for its purpose.
B. Data that arrives after a prolonged period of time is of the highest quality.
C. Information needs to be relevant to the subject, not necessarily to the context.
D. Freely available data is always accurate and timely.

A. Information should be just barely sufficient for its purpose.

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Which of the following is an example of computer hardware? 
A. a monitor 
B. a browser 
C. a spreadsheet 
D. a user manual

a monitor

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Which of the following best describes data?
A. information presented in a meaningful context
B. processed information
C. recorded facts or figures
D.knowledge derived from facts or figures

Which of the following best describes data?

C. recorded facts or figures

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Erin is a manager for a reputed software firm. She typically monitors and evaluates the existing working procedures of her subordinates. She constantly changes these working procedures so that they are consistent with the company's resources. This shows her ability to \_\_\_\_\_\_\_\_. 
A. participate in systems thinking
B. experiment 
C. make abstractions 
D. collaborate

B. experiment

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A manager will essentially require \_\_\_\_\_\_\_\_ skills to clearly understand how the resources that his or her company uses are converted to desired outputs. 
A. collaboration 
B. experimentation
C. interpersonal 
D. systems thinking

B. experimentation

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Systems thinking refers to the skill that helps make a reasoned analysis of a problem and envision potential solutions to the problem.
T or F

False

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Information system refers to the products, methods, inventions, and standards that are used for the purpose of producing information.
T or F

False

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According to the five-component model of information systems, the \_\_\_\_\_\_\_\_ component provides instructions for the people who use information systems. 
A. software 
B. data 
C. hardware 
D. Procedure

D. procedure

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According to the five-component model of an information system, software is the most important component of an information system.
T or F

False!!!

YOU are the most important component!!!!

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In the five-component model of an information system, data acts as a bridge between the computer and the human sides.
T or F

True

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A good information system is one that provides the users with more information than what is required.

False
Information should be just barely sufficient for its purpose. (think of costs to obtain this data, you don’t want to spend more than you have to)

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Users should take an active role in system development to create an information system that meets their needs.
T or F

True

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Which of the following is the most important trait that an effective collaborator should have?
A. avoiding unpopular ideas
B. persuasive presentation skills
C. willingness to enter into difficult conversations
D. previous experience as a collaborator

C. willingness to enter into difficult conversations

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Which of the following statements is true about working with Google Drive?
A. Google accounts are not necessarily required to edit documents.
B. Documents are stored on the user’s personal computer.
C. Multiple users are not allowed to simultaneously see and edit documents.
D. Google tracks document revisions, with brief summaries of changes made.

D. Google tracks document revisions, with brief summaries of changes made.

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A group of programmers work separately to create modules and merge the modules later to build an application. This is an example of collaboration.
T or F

False

You must work together with 2 or more people giving/receiving critical feedback!!!

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Preparing archival documents is performed during the finalizing phase of a project.
T or F

True

Think at the end of an EIDP

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Project teams should document project results and information for future teams. Which of the following is the project management phase in which the teams perform this function? 
A. doing 
B. planning 
C. starting 
D. finalizing

D. finalizing

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Which of the following is a feature of Microsoft Lync? 
A. multiparty text chat 
B. content management and control 
C. concurrent editing 
D. discussion forums

A. multiparty text chat

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The term \_\_\_\_\_\_\_\_ refers to a collaboration tool where team members can easily respond and the management can easily identify the people who have not responded to a request. 
A. discussion forums 
B. wikis 
C. webinars 
D. team surveys

D. team surveys

Informing is the first and most fundamental collaboration purpose.
T or F

True

\_\_\_\_\_\_\_\_ decisions are decisions that support day-to-day activities. 
A. Operational 
B. Tactical 
C. Strategic 
D. Managerial

A. Operational

Operational decisions require a high degree of collaboration. T or F

False

``` The decision about team members' roles and authorities is made during the ________ phase of a project. A. starting B. planning C. doing D. evaluating ```

A. Starting

``` According to Hackman's three criteria for team success, which of the following IS requirements will be categorized under the meaningful and satisfying experience criterion? A. documenting definitions B. rewarding accomplishment C. managing many versions of content D. managing tasks ```

B. rewarding accomplishment

Email is a form of asynchronous communication. | T or F

True | It's sent/received at different times

The task lists of SharePoint are industrial-strength. | T or F

True

``` The use of a conference call is an example of ________ communication. Answers: sequential Correct synchronous indirect unidirectional ```

B. Synchronous | together at the SAME TIME

B. rewarding accomplishment

``` According to Hackman's three criteria for team success, which of the following IS requirements will be categorized under the growth in team capability criterion? A. reward accomplishment B. manage many versions of content C. support intra-team training D. create sense of importance ```

C. support intra-team training

``` The use of a conference call is an example of ________ communication. A. sequential B. synchronous C. indirect D. unidirectional ```

B. synchronous

``` Which of the following is a feature of Microsoft Lync? A. multiparty text chat B. content management and control C. concurrent editing D. discussion forums ```

A. multiparty text chat

``` ________ decisions are decisions that support day-to-day activities. A. Operational B. Tactical C. Strategic D. Managerial ```

A. Operational

Collaboration occurs when a number of people ________. A. come together to perform tasks that are different B. work together to achieve a common goal C. perform independent tasks that are important D. work without having to critically analyze each other's work

B. work together to achieve a common goal

Which of the following is the most important trait that an effective collaborator should have? A. avoiding unpopular ideas B. persuasive presentation skills C. willingness to enter into difficult conversations D. previous experience as a collaborator

C. willingness to enter into difficult conversations | You must be able to give/receive critical feedback!!!

``` The term ________ refers to a collaboration tool where team members can easily respond and the management can easily identify the people who have not responded to a request. A. discussion forums B. wikis C. webinars D. team surveys ```

D. team surveys

Operational decisions concern the allocation and utilization of resources. T or F

False | they are decisions that support operational DAY TO DAY activities!!!!

Susan, the operations manager at Multitech Systems Inc., schedules a face-to-face meeting with her vendors to decide on the specifications for a project. Some of her senior engineers are also asked to participate in the discussion through a conference call. This is an example of synchronous communication. T or F

True | because EVERYONE is available to talk to each other at the same time!!!!

Email is a form of asynchronous communication. | T or F

True | because they DON'T MEET AT THE SAME TIME

``` ________ is a popular commercial webinar product used in virtual sales presentations. A. Microsoft SharePoint B. MS Office Web C. WebEx D. Google Drive ```

C. WebEx

Preparing archival documents is performed during the finalizing phase of a project. T or F

True

Project data is data that is ________. A. part of the collaboration's work product B. used to manage a project C. used to schedule the tasks of the project D. part of documents such as schedules and budgets

A. part of the collaboration's work product

The task lists of SharePoint are industrial-strength.

True

According to Porter's five forces model, the intensity of each of the forces determines the characteristics of the industry, how profitable it is, and how sustainable that profitability will be. T or F

True

I-scream-4 Ice Cream recently faced competition against their flagship brand of "Orange peel ice cream." The competitor made significant in-roads into this market by offering three varieties of "Orange peel ice cream." I-scream-4 Ice Cream decided to counter this threat by introducing five new varieties of ice creams. Which competitive strategy is I-scream-4 implementing? A. cost leadership B. product differentiation C. cost differentiation in the segment D. service focus

B. product differentiation

``` According to Porter's five forces model, which of the following would be most affected by the threat of substitutes? A. Microsoft Windows OS B. Boeing jets C. Southwest Airlines D. Google Adwords ```

C. Southwest Airlines

The central idea of business process design is that organizations should automate or improve their existing functional systems. T or F

False!!!

``` A retail company sells products such as agricultural produce and consumer products. The company procures materials from farmers and local producers. This process of obtaining the inputs needed for a business is called ________. A. outbound logistics B. inbound logistics C. operations D. internal marketing ```

B. inbound logistics

To determine if an information system delivers net savings in costs, the cost of developing and operating the information system will need to be offset against the gains in reduced errors and paper, ink, and printing costs. T or F

True

``` Which of the following principles of competitive advantage is related to process implementations? A. creating new products B. enhancing services C. reducing costs D. differentiating products ```

C. reducing costs

``` International Zoological club publishes a monthly magazine for zoology enthusiasts. Members are required to pay an up-front fee to cover the first two years of the subscription when registering with International Zoological club. By doing this, which competitive strategy is International Zoological club implementing? A. raising barriers to market entry B. establishing alliances C. locking in customers D. standardizing the product ```

C. locking in customers

Providing the lowest cost for a product or service across an industry can be referred to as focused cost-leadership. T or F

False Industry-wide Cost