MIS CH 1,2,3 Key Terms Flashcards
Referred to the set of logical related tasks and behaviors that an organization develops over time to produce specific business results in the unique manner in which these activities are organized and coordinated
Business processes
those assets required to derive value from a primary investment
Complementary assets
The physical equipment used for input, processing, and output activities in an information system
Computer hardware
focuses primarily on knowledge and information technology
Computer literacy
consist of the details, pre-programmed instructions that control and coordinate the computer hardware components in an information system
Computer software
streams of raw facts representing events occurring in organizations and the physical environment before they have been organized and arranged into a form that people can understand and use
Data
is one in which nearly all of the organizations significant usiness relationships with customers, suppliers, and employees or digitally enabled and mediated
Digital firm
private intranets extended to authorize users outside the organization
Extranets
output that is returned to appropriate members of the organization to help them evaluate or correct the input stage
Feedback
data that have been shaped into a form that is meaningful and useful to human beings
Information
A set of inter-related components that collect or retrieve, process, store, and distribute information to support decision-making and control in the organization
Information system
an understanding of the management and organizational dimensions of systems as well as the technical dimensions of systems
Information systems literacy
consist of all the hardware and software that a firm needs to use in order to achieve its business objectives
Information technology (IT)
s service provided by the Internet that uses universally accepted standards for sorting, retrieving, formatting, and displaying information in a page format on the Internet
World Wide Web
converting this raw input into a meaningful form
Processing
transfers the processed information to the people who will use it or to the activities for which it will be used
Output
investments and organization and management
Organizational and management capital
deals for behavioral issues as well as tactical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm
Management information systems
such as engineers scientist or architecture’s, design products or services and create new knowledge for the firm
Knowledge workers
internal corporate networks based on Internet technology
Intranets
The worlds largest and most widely used network; A global network of networks that used universal standards to connect millions of networks in more than 230 countries around the world
Internet
captures or collects raw data from within the organization or from its external environment
Input
provides the foundation, or platform, on which the firm can build its specific information systems
Information technology (IT)
-A contemporary term for data and software tools for organizing, analyzing, and providing access to the data to help managers and other enterprise users make more informed decisions
Business intelligence
function which makes sure business and it are inline, sits with the top level offices
Chief information officer (CIO
firm is learning and not forgetting
Chief knowledge officer (CKO)
help manage their relationships with their customers
Customer relationship management (CRM) systems
focuses on problems that are unique and rapidly changing, for which the proceed for arriving at a solution may not be fully predefined in advance
Decision-support systems (DSS)
part of DSS it is a screen displays on a single screen graphs and charts of the key performance indicators for managing a company
Digital dashboard
Subset of e-business
–Buying and selling goods and services through Internet
Electronic business (e-business),
Using Internet technology to deliver information and services to citizens, employees, and businesses
E-government
any systems that are enterprising data wide data base
Enterprise applications
to integrate business processes in Manufacturing and production, finance and accounting, sales and marketing, and humans resources into a single software system
Enterprise systems
A computerized system that performs and records the daily routine transactions necessary to conduct business, such as sales order entry, hotel reservations, payroll, employee record keeping, and shipping
Transaction processing systems (TPS)
help manage relationships with suppliers, purchasing firms, distributors, and logical companies share information about orders, production, inventory levels, and deliver of products and service so they can source, produce, and deliver goods and services efficiency
Supply chain management (SCM)
social media technologies to enable business
Social business,
Uses a web interface to present integrated personalize business content
Portal
summaries supporting systems summaries and charts
Management information systems (MIS)
enable organizations to better manage processes for capturing and applying knowledge and expertise
Knowledge management systems (KMS)
includes the strategy and policies for making information technology with an organization
IT governance
help senior management make these decisions
Executive support systems (ESS
the firm is viewed as a “nexus of contracts” among self interested individuals rather than as a unified, profit-maximizing entity
Agency theory
involves comparing the efficiency and effectiveness of your business processed against strict standards and then measuring performance against those standards
Benchmarking
usually identified by consulting companies, research organizations, government agencies, and industry associations as the most successful solution method for consistency and effectively achieving a business objective
Best practices
provides general view of firm, its competitors, and the firms environment
Competitive forces model
activity for which a firm is a world-class leader
Core competency,
subsitue products that preform as well as or better than anything currently produced
Disruptive technologies
ability to offer individually tailored products or services using the same production resources as mass production
Mass customization
refers to market situations where the economic value being produced depends on the number of people using a product
Network economics
uses networks to link people, assets, and ideas, enabling it to ally with other companies to create and distribute products and services without being limited by traditional organizational boundaries or physical location
Virtual company,
collection of independent first that use information technology to coordinate their value chains to produce a product or service for a market collectively
Value web
firms and individuals seek to economize on transaction cost
Transaction cost theory
the cost of switching from one product to a competing product
Switching costs
a movement between levels of sociotechnical systems
Strategic transitions
(Aka standard operating procedures) are precise rules, procedures, and practices that have been developed to cope with virtually all expected situations
Routines
