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Management Information System > MIS CH 1,2,3 Key Terms > Flashcards

MIS CH 1,2,3 Key Terms Flashcards

1
Q

Referred to the set of logical related tasks and behaviors that an organization develops over time to produce specific business results in the unique manner in which these activities are organized and coordinated

A

Business processes

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2
Q

those assets required to derive value from a primary investment

A

Complementary assets

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3
Q

The physical equipment used for input, processing, and output activities in an information system

A

Computer hardware

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4
Q

focuses primarily on knowledge and information technology

A

Computer literacy

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5
Q

consist of the details, pre-programmed instructions that control and coordinate the computer hardware components in an information system

A

Computer software

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6
Q

streams of raw facts representing events occurring in organizations and the physical environment before they have been organized and arranged into a form that people can understand and use

A

Data

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7
Q

is one in which nearly all of the organizations significant usiness relationships with customers, suppliers, and employees or digitally enabled and mediated

A

Digital firm

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8
Q

private intranets extended to authorize users outside the organization

A

Extranets

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9
Q

output that is returned to appropriate members of the organization to help them evaluate or correct the input stage

A

Feedback

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10
Q

data that have been shaped into a form that is meaningful and useful to human beings

A

Information

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11
Q

A set of inter-related components that collect or retrieve, process, store, and distribute information to support decision-making and control in the organization

A

Information system

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12
Q

an understanding of the management and organizational dimensions of systems as well as the technical dimensions of systems

A

Information systems literacy

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13
Q

consist of all the hardware and software that a firm needs to use in order to achieve its business objectives

A

Information technology (IT)

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14
Q

s service provided by the Internet that uses universally accepted standards for sorting, retrieving, formatting, and displaying information in a page format on the Internet

A

World Wide Web

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15
Q

converting this raw input into a meaningful form

A

Processing

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16
Q

transfers the processed information to the people who will use it or to the activities for which it will be used

A

Output

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17
Q

investments and organization and management

A

Organizational and management capital

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18
Q

deals for behavioral issues as well as tactical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm

A

Management information systems

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19
Q

such as engineers scientist or architecture’s, design products or services and create new knowledge for the firm

A

Knowledge workers

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20
Q

internal corporate networks based on Internet technology

A

Intranets

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21
Q

The worlds largest and most widely used network; A global network of networks that used universal standards to connect millions of networks in more than 230 countries around the world

A

Internet

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22
Q

captures or collects raw data from within the organization or from its external environment

A

Input

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23
Q

provides the foundation, or platform, on which the firm can build its specific information systems

A

Information technology (IT)

24
Q

-A contemporary term for data and software tools for organizing, analyzing, and providing access to the data to help managers and other enterprise users make more informed decisions

A

Business intelligence

25
Q

function which makes sure business and it are inline, sits with the top level offices

A

Chief information officer (CIO

26
Q

firm is learning and not forgetting

A

Chief knowledge officer (CKO)

27
Q

help manage their relationships with their customers

A

Customer relationship management (CRM) systems

28
Q

focuses on problems that are unique and rapidly changing, for which the proceed for arriving at a solution may not be fully predefined in advance

A

Decision-support systems (DSS)

29
Q

part of DSS it is a screen displays on a single screen graphs and charts of the key performance indicators for managing a company

A

Digital dashboard

30
Q

Subset of e-business

–Buying and selling goods and services through Internet

A

Electronic business (e-business),

31
Q

Using Internet technology to deliver information and services to citizens, employees, and businesses

A

E-government

32
Q

any systems that are enterprising data wide data base

A

Enterprise applications

33
Q

to integrate business processes in Manufacturing and production, finance and accounting, sales and marketing, and humans resources into a single software system

A

Enterprise systems

34
Q

A computerized system that performs and records the daily routine transactions necessary to conduct business, such as sales order entry, hotel reservations, payroll, employee record keeping, and shipping

A

Transaction processing systems (TPS)

35
Q

help manage relationships with suppliers, purchasing firms, distributors, and logical companies share information about orders, production, inventory levels, and deliver of products and service so they can source, produce, and deliver goods and services efficiency

A

Supply chain management (SCM)

36
Q

social media technologies to enable business

A

Social business,

37
Q

Uses a web interface to present integrated personalize business content

A

Portal

38
Q

summaries supporting systems summaries and charts

A

Management information systems (MIS)

39
Q

enable organizations to better manage processes for capturing and applying knowledge and expertise

A

Knowledge management systems (KMS)

40
Q

includes the strategy and policies for making information technology with an organization

A

IT governance

41
Q

help senior management make these decisions

A

Executive support systems (ESS

42
Q

the firm is viewed as a “nexus of contracts” among self interested individuals rather than as a unified, profit-maximizing entity

A

Agency theory

43
Q

involves comparing the efficiency and effectiveness of your business processed against strict standards and then measuring performance against those standards

A

Benchmarking

44
Q

usually identified by consulting companies, research organizations, government agencies, and industry associations as the most successful solution method for consistency and effectively achieving a business objective

A

Best practices

45
Q

provides general view of firm, its competitors, and the firms environment

A

Competitive forces model

46
Q

activity for which a firm is a world-class leader

A

Core competency,

47
Q

subsitue products that preform as well as or better than anything currently produced

A

Disruptive technologies

48
Q

ability to offer individually tailored products or services using the same production resources as mass production

A

Mass customization

49
Q

refers to market situations where the economic value being produced depends on the number of people using a product

A

Network economics

50
Q

uses networks to link people, assets, and ideas, enabling it to ally with other companies to create and distribute products and services without being limited by traditional organizational boundaries or physical location

A

Virtual company,

51
Q

collection of independent first that use information technology to coordinate their value chains to produce a product or service for a market collectively

A

Value web

52
Q

firms and individuals seek to economize on transaction cost

A

Transaction cost theory

53
Q

the cost of switching from one product to a competing product

A

Switching costs

54
Q

a movement between levels of sociotechnical systems

A

Strategic transitions

55
Q

(Aka standard operating procedures) are precise rules, procedures, and practices that have been developed to cope with virtually all expected situations

A

Routines

Management Information System (1 decks)

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