MIS 301 Final Flashcards
1
Q
raw facts and figures
A
data
2
Q
data presented in a context so that it can answer a question or support decision making
A
information
3
Q
insight derived from experience and expertise
A
knowledge
4
Q
a single table or collection of related tables
A
database
5
Q
sometimes referred to as database software; software for creating maintaining and manipulating data
A
database management systems (DBMS)
6
Q
language used to create and manipulate databases
A
structured query language (SQL)
7
Q
job title focused on directing, performing or overseeing activities associated with a database or a set of databases. these may include (but not necessarily be limited to ) data base design , creation, implementation, maintenance, backup, and recovery, policy setting and enforcement and security
A
database administrator (DBA)
8
Q
a list of data arranged in columns (fields) and rows (records)
A
table or file
9
Q
represent each category of data contained in a record, first name, last name
A
column or field
10
Q
row or record
A
row or record
11
Q
most common standard for expressing databases, whereby tables (files) are related based on common keys
A
relational databases
12
Q
a type of cloud computing where a third party vendor manages servers, replications, fault tolerance, computing scalability, and certain aspects of security, freeing software developers to focus on building “business solutions” and eliminating the need to spend time and resources managing the technology complexity of much of the underlying “IT solution”
A
serverless computing
13
Q
query tools
A
query tool
14
Q
a general purpose programming language that is also popular for data analytics
A
python
15
Q
allow a user to create a query through a point-and-click or drag-and-drop interface, rather than requiring programming knowledge
A
graphical query tools
16
Q
reports that provide regular summaries of information in predetermined format
A
canned reports
17
Q
tools that put users in control so that they can create custom reports on an as-needed basis by selecting fields, ranges, summary conditions and other parameters
A
ad hoc reporting tools
18
Q
a heads up display of critical indicators that allow managers to get a graphical glance at key performance metrics
A
dashboards
19
Q
graphical representation of data and information
A
data visualization
20
Q
process of using computers to identify hidden patterns in and to build models from, large datasets
tasks:
association rules
classifications
regressions
cluster analysis
A
data mining
21
Q
build model with so many variables that the solutions arrived at might only on the subset of data you’ve used to create it
A
over-engineer
22
Q
the global mapping of users and organizations and how they are connected
A
social graph
23
Q
also know as Metcalfe’s Law or network externalities. When value of a product or service increases as its numbers of users expands
A
network effects
24
Q
the cost a consumer incurs when moving from one product to another. It can involve actual money spent as well as investments in time, any data loss and so forth
A
switching costs
25
a strategy whereby a firm with a significant customer base ads a feature to an existing product or service and elimiantes the need for any rival, stand-alone platforms. Think apple adding video to cameras and crushing the Flip cam market
envelopment
26
Internet content that can’t be indexed by Google and other search engines
deep web
27
- Facebook has overlap with mobile and desktop
- Mobile weaves deeper into hte lives of its users
- Use users address book
- Easier to share photos
- Notifications
- Icon with a constant visual reminder on the home screen
- Authentication with sign-in
Why mobile is different and in some ways better than the desktop
28
Instagram
Oculus VR
WhatsApp
Facebook acquisitions
29
Programming hooks, or guidelines, published by firms that tell other programs how to get a service to perform a task such as send or receiving data. For example, amazon.com provides APIs to let developers write their own applications and websites that can send the firm orders
APIs
30
when others take advantage of a user or service without providing any sort of reciprocal benefit
free rider problem
31
a closed network or single set of services controlled by one dominant firm
colassal walled garden
32
search engine results returned and ranked according to relevance
organic or natural search
33
algorithm developed by Google co-founder Larry PAge to rank websites
PageRank
34
process of improving a page’s organic search rankings
search engine optimization
35
also called “spamdexing” or “link farming” the process of creating a series of bogus websites, all linking back to the pages one is trying to promote
link fraud
36
practice of designing, running, and optimizing search engine ad campaigns
search engine marketing
37
advertisements that are targeted based on a user’s query
keyword advertising
38
a concept where advertisers don’t pay unless someon clicks on their ad
pay-per-click
39
a measurement of ad performance (CTR) and ad relevance, and landing page experience. Ads that are seen as relevant and that consumers respond to have higher quality scores, the firm uses quality score multiplied by the maximum CPC to determine an ad’s display ranking
quality score
40
number of users who clicked an ad divided by the number of times the ad was delivered ( the impressions) The CTR measures the percentage of people who clicked on an ad to arrive at a destination site
click-through rate
41
web page displayed when a user clicks on an advertisement
landing page
42
ads are generated automatically based on the content of a website. Dynamic ads are particularly useful for firms with rapidly updating inventory or firms struggling to keep up with new search terms that may be relevant to their product lines
dynamic search ads
43
a link that takes a useser to a specific webpage (rather than the home page) or which launches an app and bring up a unique location rather than just launching the app. As an example, a deep link from Pinterest might take a user directly to the Etsy web page or app listing featuring the vendor of that item, rather than generically open Etsy.com
deep linking
44
: an effort that links advertisers to websites and other content providers (app firms, games) that are willing to host advertisements, typically in exchange for payments
ad network
45
Bad apples
Social engineering
Phishing
Passwords
user and administrator threats
46
phishing
phishing
47
malware - malicious software that seeks to compromise a computing system without permission
Viruses, worms, trojans
technology threats
48
an acronym standing for completely automated public Turing test to tell all computers and humans apart. Turing test is an idea (not an official test) that one can create a test to tell computers apart from humans
CAPTCHAs
49
combining through trash to identify valuable assets
dumpster diving
50
gaining compromising information through observation (as in looking over someone’s shoulder)
shoulder surfing
51
the physical components of information technology, which can include the computer itself plus peripherals such as storage devices, input devices like the mouse and keyboard, output devices like monitors and printers, networking equipment and so on
computing hardware
52
a computer program or a collective of programs. It is precise set of instructions that tells hardware what to do
software
53
software that controls hardware and establishes standards for developing and executing applications
operating systems
54
includes desktop applications, enterprise software, utilities, and other programs that perform specific tasks for users and organizations
applications
55
products and services that allow for development and integration of software products and other complimentary goods. Window, IOS, Android and the standards that allow users to create facebook apps are all platforms
platforms
56
applications installed on a personal computer, typically supporting task performed by a single user
desktop software
57
applications that address the needs of multiple users throughout an organization or work group
enterprise software
58
a software product offered commercially by a third party
software package
59
a software package that integrates the many functions (accounting, finance, inventory management, HR) of a business
enterprise resource planning (ERP)
60
systems used to support customer-related sales and marketing activities
customer relationship management (CRM)
61
Business intelligence systems (BI)
business intelligence systems (BI)
62
sometimes referred to as database software; software for creating, maintaining, and manipulating data
database management system (DBMS)
63
a form of computing where systems in different locations communicate and collaborate to complete a task
distributed computing
64
a program that fulfills the request of a client
server
65
a software program that makes requests of a server program
client
66
software that houses and serves business logic for use (and reuse) by multiple applications
application server
67
small pieces of code that are accessed via the application server, and permit interoperable machine-to-machine interactions over network
web services
68
robust set of web services that built around an organization’s processes and procedures
service-oriented architecture (SOA)
69
a set of standards for exchanging messages containing formatted data between computer applications
EDI (electronic data interchange)
70
a tagging language that can be used to identify data fields made available for use by other applications. Most APIs and web services send messages where the data exchanged is wrapped in identifying XML tags
Extensible markup language (XML)
71
open source software operating system
linux
72
also known as “hardened” term used to describe technology products that contain particularly strong security features
security focused
73
: ability to either handle increasing workloads or to be easily expanded to manage workload increases. In a software context, systems that aren’t scalable often require significant rewrites or the purchase or development of entirely new systems
scalability
74
a negotiated agreement between the consumer and the vendor, SLA may specify the levels of availability, serviceability, performance, operation, or other commitment requirements
service level agreements (SLA)
75
sometimes referred to as vertical markets, products and services designed to target a specific industry (eg, pharmaceutical, legal, apparel, retail)
vertical niches
76
Require network connection
Forced to adopt new versions to keep up with SaaS
Less flexible than installed software counterparts
Greater consumerization of technology
SaaS risks
77
Linux
Apache
MySQL
PHP/Python
Much of what powers the site is open source software (OSS).
78
Login where it lets you sign in using Facebook, google. orApple
API Example
78
GNU general public license agreement
* Open Office (a Microsoft Office look-alike)
* Firefox (a browser)
* MySQL (a DBMS)
* Apache (a Web server)
* Ubuntu (a Windows-like desktop operating system)
* Android (a mobile-device operating system)
* Cassandra (a NoSQL DBMS)
* Hadoop (a BigData processing system)
What open source software do you use?
79
Facebook's A/B testing, makes assumptions about people
Facebook's personality test
80
relationship status
parents together at age 21
smokes
drinks alcohol
uses drugs
caucasion/aa
Christianity or Islam
dem or republican
gay
lesbian
gender
things Facebook can figure out through likes
81
Designing, running and optimizing search-engine ad campaigns.
SEM
82
Advertisements targeted based on a user’s query.
key work advertising
83
Process of improving a page’s organic search results.
SEO
84
Creating a series of bogus websites, all linking back to the pages one is trying to promote
link fraud
85
34% of clicks go to the top organic result about 17% goes to number two.
Danger of outsourcing SEO
JC Penny & BMW busted by google
86
(cost-per-click) an advertiser is willing to pay.
maximum CPC
87
Relevance of an ad’s text to the user’s query.
Click-through rate
88
Ad Rank = f (Maximum CPC, Quality Score, expected impact of extensions and formats)
formula
89
(retargeting): Shows custom targeted ads to a user when visiting other sites if the user has already visited a given page on the advertiser’s site
remarketing
90
Line of identifying text, assigned and retrieved by a given Web server and stored by one’s browser.
Server: Have I seen you before?
Browser: No.
Server: Then take this unique string of numbers and letters (called a). I’ll use it to recognize you from now on.
cookies
91
IP address
Type of browser used.
Computer type and its operating system.
customer profiling and behavioral targeting
92
The company can collect personal information until the customer specifically requests the data not be collected
opt-out model (default is in)
93
Prohibit an organization from collecting any personal information unless the customer specifically authorizes it
opt-in model (default is out)
94
Pros
Lower costs and financial risk mitigation.
Scalable systems.
Ability to instantly deploy bug fixes and product enhancements.
Cons
Dependence on a single vendor
users may be forced to migrate to new versions
reliance on a network connection, which may be slower, less stable and less secure
Pros & Cons of adopting SaaS
95
echnology that you can use to create virtual representations of servers, storage, networks, and other physical machines.
virtualization
96
We want to implement something new:
How much code the company need or want to write?
How will the company pay for the application?
Where will the application run?
Write the software from scratch
Purchase a prewritten application
Use application service providers and SaaS vendors
Use open-source software
Use outsourcing (hire someone else to write the application)
Make, buy or rent
97
user
application (Micro Office)
Operating system ( Micro Windows)
Hardware
hardware/software layers
98
Physical components of information technology, which includes the computer and the following peripherals:
Storage devices
Input devices
Output devices
Software: Computer program or collection of programs.
operating system
applications
computing harware
99
a website that takes different contents from a number of other websites and mixes them together
mashup
100
Most SaaS firms earn money via a usage-based pricing model similar to a monthly subscription.
Other SaaS firms:
Offer free services that are supported by advertising.
Promote the sale of upgraded or premium versions for additional fees.
Why buy when you can rent?
101
Identifies resources on the internet along with the application protocol needed to retrieve it.
protocol: Enables communication by defining the format of data and rules for exchange.
hypertext transfer protocol (HTTP)
simple mail transfer protocol (SMTP)
File Transfer Protocol (FTP)
URL (uniform resource leaders)
102
Pay a registrar for the right to use that name.
The right is renewable over time.
Some simply register domain names while others are able to run a website on their Internet-connected servers for a fee.
Web hosting services: A firm that provides hardware and servers to run the websites of others.
how to buy a domain
103
Using domain names for the purpose of profiting from the goodwill or the trademark that belongs to someone else
E.g. a dispute between Microsoft and a Canadian student named Mike Rowe over the domain name "MikeRoweSoft.com"
cybersquatting
104
Competition over domain names: the closer the domain name matches the company’s name, the easier the company is to locate
www.ua.com United Airline? or Under Armor?
domain names
105
Works at both ends of internet communication to ensure a perfect copy of a message is sent.
TCP (transmission control protocol
106
Operates instead of a TCP in applications where delivery speed is important and quality can be sacrificed.
VoIP (voice over Internet protocol): Enable
UDP (user datagram protocal
107
authentication ( Who are you)
confirm identity
Authorization (What can you do)
determine which actions rights or privelges the person has based on verified identity
authorization vs authentification
108
Internet directory service that allows devices and services to be named and discoverable.
DNS (domain name service)
109
data: organized, an elemtary descriptions
Information: convey understanding experience
Knowledge: accummulated elaring and experties
data, information, knowledge
110
refers to information that does not have a pre-defined data model or is not organized in a pre-defined manner
70-80% of the data in the world
unstructured data
111
A column or a combination of columns that uniquely identifies each row in a table
Simple key (single field) / composite key (more than one field)
Guarantees that all rows are unique
We often create a primary key to insure uniqueness (e.g., StudentID, CustomerID, stock-keeping unit (SKU))
primary key
112
A column or a combination of columns that serves as the primary key of another table in the database
Represents the relationship between two tables
foreign key
113
Determines which behaviors/outcomes go together
Examples
Market basket analysis: determine what things go together in a shopping cart at the supermarket.
People who buy cat food also buy kitty litter with probability P.
cross-sell opportunities
association rules
114
Examine the features of a newly presented instance (e.g., customer) and assigning it to one of a predefined set of categories
Goal: to build a model that can be applied to unclassified data in order to classify it
Examples
Voice Recognition
Hand-writing Recognition
Classify credit applicants as low, medium, or high risk
Classify customers as “loyal” vs. “likely to terminate contract”
Approve a loan or not
classification
